| Recurring |
one_organization |
(a) The article mentions that the program to replace faulty graphics cards in some iMacs overlaps with an earlier replacement program covering Seagate hard drives found on some iMacs. This indicates that Apple has faced similar incidents of hardware failures in their products before [20804].
(b) The article does not provide information about similar incidents happening at other organizations or with their products and services. |
| Phase (Design/Operation) |
design |
(a) The software failure incident related to the design phase is evident in the article as it mentions the replacement program initiated by Apple to replace faulty graphics cards found in some mid-2011 to late-2012 iMacs with AMD Radeon HD 6970M video cards. The article states that the video cards could fail, causing display issues such as distortion, white or blue screens with vertical lines, or turning black. This indicates a design flaw in the graphics cards used in those iMac models [20804].
(b) The software failure incident related to the operation phase is not explicitly mentioned in the article. |
| Boundary (Internal/External) |
within_system |
(a) The software failure incident related to the faulty graphics cards in some mid-2011 to late-2012 iMacs is within the system. The article mentions that the video cards could fail, causing display issues such as distortion, white or blue screens with vertical lines, or turning black. This indicates an internal hardware or software issue within the iMac systems themselves [20804]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in this case is related to faulty graphics cards found in some mid-2011 to late-2012 iMacs with AMD Radeon HD 6970M video cards. The failure of these video cards could cause the computer display to appear distorted, white or blue with vertical lines, or turn black. This issue is attributed to a hardware fault rather than human actions [20804]. |
| Dimension (Hardware/Software) |
hardware |
(a) The software failure incident in this case is related to hardware. The article mentions that Apple initiated a program to replace faulty graphics cards found in some mid-2011 to late-2012 iMacs with AMD Radeon HD 6970M video cards. The issue with the video cards could cause the computer display to appear distorted, white or blue with vertical lines, or to turn black. This indicates a hardware-related failure [20804]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
<Article 20804> does not mention any malicious intent related to the software failure incident. The failure described in the article is related to faulty graphics cards in some iMac models, specifically the AMD Radeon HD 6970M video cards, causing display issues such as distortion, white or blue screens with vertical lines, or black screens. This indicates a non-malicious software failure incident [20804]. |
| Intent (Poor/Accidental Decisions) |
unknown |
The software failure incident mentioned in the article is related to faulty graphics cards in some mid-2011 to late-2012 iMacs with AMD Radeon HD 6970M video cards. The failure of these video cards could cause the computer display to appear distorted, white or blue with vertical lines, or to turn black. This issue was addressed by Apple through a replacement program. There is no specific mention in the article about whether the failure was due to poor decisions or accidental decisions. |
| Capability (Incompetence/Accidental) |
unknown |
The article does not mention any software failure incident related to development incompetence or accidental factors. Therefore, the information to determine whether the software failure was due to development incompetence or accidental factors is unknown. |
| Duration |
temporary |
The software failure incident related to the faulty graphics cards in some mid-2011 to late-2012 iMacs with AMD Radeon HD 6970M video cards was temporary. The article mentions that Apple began a program to replace the faulty graphics cards, indicating that the issue was not permanent and could be resolved through hardware replacement [20804]. |
| Behaviour |
crash, value, other |
(a) crash: The software failure incident described in the article is related to faulty graphics cards in some mid-2011 to late-2012 iMacs. The faulty graphics cards could cause the computer display to appear distorted, white or blue with vertical lines, or to turn black, indicating a crash in the system [20804].
(b) omission: The article does not mention any instances of the system omitting to perform its intended functions.
(c) timing: The article does not mention any instances of the system performing its intended functions too late or too early.
(d) value: The software failure incident is related to the system performing its intended functions incorrectly due to the faulty graphics cards causing display issues [20804].
(e) byzantine: The article does not mention any instances of the system behaving erroneously with inconsistent responses and interactions.
(f) other: The other behavior described in the article is the failure of the graphics cards in the iMacs, leading to display issues such as distortion, white or blue lines, and black screens, which are not explicitly categorized under the options (a) to (e) [20804]. |