| Recurring |
one_organization, multiple_organization |
(a) The software failure incident having happened again at one_organization:
- Dogevault, the online wallet service for Dogecoin, experienced a hack where attackers compromised the service, resulting in a service disruption and tampering with wallet funds. This incident is similar to a previous hack that occurred with another Dogecoin wallet, Dogewallet, in December where virtual currency was stolen [26818].
(b) The software failure incident having happened again at multiple_organization:
- The article mentions that Dogevault is not the only cryptocurrency-related company to experience a robbery-based hack. It highlights the case of the Tokyo-based Bitcoin exchange Mt. Gox, which filed for bankruptcy after hackers stole nearly $500 million in bitcoins. Additionally, Bitcoin bank Flexcoin had to shut down after being hacked. This indicates that similar incidents have occurred at multiple cryptocurrency-related organizations [26818]. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase can be seen in the Dogevault case where the online wallet service was compromised by attackers, resulting in a service disruption and tampering with wallet funds. The attackers had already accessed and destroyed all data on the hosted virtual machines, indicating a breach in the design or security measures of the system [26818].
(b) The software failure incident related to the operation phase is evident in the Dogevault situation where users reported Dogecoin withdrawals from their accounts right before the website went offline. This indicates a failure in the operation or functioning of the system, possibly due to vulnerabilities that allowed unauthorized access and fund transfers [26818]. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident related to the Dogevault online wallet service being compromised by attackers, resulting in a service disruption and tampering with wallet funds, was due to contributing factors that originated from within the system itself. Dogevault announced that attackers had accessed and destroyed all data on the hosted virtual machines, indicating an internal breach [26818]. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident in this case was primarily due to non-human actions, specifically a cyberattack on the Dogevault online wallet service. The article mentions that Dogevault's online wallet service was compromised by attackers, resulting in a service disruption and tampering with wallet funds. The attackers accessed and destroyed all data on the hosted virtual machines, leading to the theft of a significant amount of Dogecoin [26818].
(b) However, human actions also played a role in this software failure incident. The article highlights that Dogevault users reported Dogecoin withdrawals from their accounts right before the website went offline, indicating that the attackers exploited vulnerabilities in the system to steal the digital currency. Additionally, the company's response to the incident, including the announcement of the compromise and the investigation, involved human actions in trying to address the aftermath of the cyberattack [26818]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware:
- The article mentions that Dogevault's online wallet service was compromised by attackers, resulting in a service disruption and tampering with wallet funds. The attackers had accessed and destroyed all data on the hosted virtual machines, indicating a breach that originated in the hardware infrastructure [26818].
(b) The software failure incident related to software:
- The same article highlights that Dogevault's online wallet service was compromised by attackers, resulting in a service disruption and tampering with wallet funds. This indicates a failure originating in the software system itself, allowing unauthorized access and manipulation of data [26818]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident related to the Dogevault online wallet service was malicious in nature. The incident involved a massive hack where attackers compromised the service, resulting in a service disruption and tampering with wallet funds. The attackers accessed and destroyed all data on the hosted virtual machines, indicating a deliberate attempt to harm the system and steal digital currency [26818].
(b) Additionally, the incident is part of a larger trend in the cryptocurrency industry where various companies have experienced similar robbery-based hacks, such as the Mt. Gox Bitcoin exchange and the Dogewallet hack, highlighting the vulnerability of digital currency platforms to malicious attacks [26818]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the Dogevault hack appears to be more aligned with poor_decisions. The incident was a result of the online wallet service being compromised by attackers, leading to a service disruption and tampering with wallet funds. The attackers were able to access and destroy all data on the hosted virtual machines, indicating a significant security breach that could have been prevented with better security measures and decisions [26818]. |
| Capability (Incompetence/Accidental) |
development_incompetence, unknown |
(a) The software failure incident related to development incompetence is evident in the Dogevault case. The incident was a result of the online wallet service being compromised by attackers, leading to a service disruption and tampering with wallet funds. The attackers had already accessed and destroyed all data on the hosted virtual machines, indicating a significant breach that could have been prevented with better security measures [26818].
(b) The software failure incident related to accidental factors is not explicitly mentioned in the provided article. |
| Duration |
permanent |
(a) The software failure incident related to the Dogevault online wallet service was permanent. The incident was caused by attackers compromising the service, resulting in a service disruption and tampering with wallet funds. The attackers had already accessed and destroyed all data on the hosted virtual machines, leading to a complete shutdown of the service [26818]. |
| Behaviour |
crash, omission, other |
(a) crash: The software failure incident in this case can be categorized as a crash. Dogevault's online wallet service was compromised by attackers, resulting in a service disruption and tampering with wallet funds. The service was immediately halted, but the attackers had already accessed and destroyed all data on the hosted virtual machines, leading to a complete loss of functionality [26818].
(b) omission: The incident also involved omission as the Dogevault online wallet failed to perform its intended functions at the instance of the attack. Users reported Dogecoin withdrawals from their accounts right before the website went offline, indicating that the system omitted to carry out the necessary transactions securely [26818].
(c) timing: There is no specific mention of a timing-related failure in this incident.
(d) value: The software failure incident did not involve the system performing its intended functions incorrectly.
(e) byzantine: The incident does not exhibit characteristics of a byzantine failure where the system behaves erroneously with inconsistent responses and interactions.
(f) other: The other behavior observed in this incident is a security breach leading to a theft of digital currency. Attackers compromised the system, resulting in the loss of funds and destruction of data, which is a significant aspect of this software failure incident [26818]. |