| Recurring |
one_organization |
(a) The software failure incident having happened again at one_organization:
- The article mentions that computer systems holding confidential documents of parliamentary work by MP Chi Onwurah were hacked, indicating a software failure incident within the parliamentary network [53522].
(b) The software failure incident having happened again at multiple_organization:
- There is no specific mention in the articles about a similar incident happening at other organizations or with their products and services. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase is evident in the article as hackers were able to place rogue software on people's home computers, which then harvested personal details from the Government Gateway website. This indicates a vulnerability in the design or development of the system that allowed for unauthorized access and data harvesting [53522].
(b) The software failure incident related to the operation phase is highlighted in the article when it mentions that computer systems holding confidential documents of parliamentary work by MP Chi Onwurah were hacked. This indicates a failure in the operation or use of the system, potentially due to inadequate security measures or vulnerabilities during system operation [53522]. |
| Boundary (Internal/External) |
within_system, outside_system |
(a) The software failure incident reported in the articles is primarily within_system. The incident involved hackers potentially obtaining login details for a key government website and rogue software being placed on people's home computers to harvest personal details from the Government Gateway website [53522]. Additionally, the attack on computer systems holding confidential parliamentary documents was also within the system, as it targeted the parliamentary network serving MPs, lords, and their workers [53522]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident occurring due to non-human actions:
- Rogue software secretly placed on people's home computers could harvest personal details from the Government Gateway website, indicating a failure introduced by non-human actions [53522].
- Computer systems holding confidential documents of parliamentary work by MP Chi Onwurah were hacked, suggesting a breach due to non-human actions [53522]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware:
- The article mentions that rogue software secretly placed on people's home computers could harvest personal details from the Government Gateway website, indicating a potential hardware-related issue where unauthorized software was able to access sensitive information [53522].
(b) The software failure incident related to software:
- The incident involved hackers potentially obtaining login details for a key government website, indicating a software-related failure in terms of security vulnerabilities that allowed unauthorized access to user information [53522]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident described in the articles is malicious in nature. Hackers were able to obtain login details for a key government website used by millions of people, potentially harvesting personal details from the Government Gateway website. This rogue software placed on people's home computers could lead to ID fraud and the misuse of sensitive personal information [53522]. Additionally, computer systems holding confidential parliamentary documents were hacked, with reports suggesting foreign intelligence agencies may have targeted MPs' computers [53522]. These incidents indicate a malicious intent to harm the systems and compromise sensitive information. |
| Intent (Poor/Accidental Decisions) |
poor_decisions, accidental_decisions |
(a) The software failure incident related to the hack on the key government website and the hacking of computer systems holding confidential parliamentary documents by foreign intelligence agencies can be attributed to poor decisions in terms of cybersecurity measures and protection. The incident highlights the potential consequences of inadequate security measures and the need for stronger defenses to safeguard sensitive information [53522].
(b) The software failure incident can also be linked to accidental decisions or oversights in terms of cybersecurity practices and protocols. The lack of clarity on the extent of the breach, uncertainty about which individuals were affected, and the absence of a commitment to rectify the situation indicate a level of inadvertent negligence in handling the security of the systems and data [53522]. |
| Capability (Incompetence/Accidental) |
development_incompetence, unknown |
(a) The software failure incident related to development incompetence is evident in the article as it mentions the hack on a key government website, the Government Gateway, which allowed hackers to potentially obtain login details for millions of users. This breach highlights a lack of professional competence in ensuring the security of the website and protecting sensitive personal information [53522].
(b) The software failure incident related to accidental factors is not explicitly mentioned in the articles provided. |
| Duration |
permanent |
(a) The software failure incident described in the articles seems to be more of a permanent nature. The incident involved hackers potentially obtaining login details for a key government website used by millions of people, which could lead to serious consequences such as ID fraud and misuse of personal information [53522]. Additionally, the incident involving the hacking of computer systems holding confidential parliamentary documents also indicates a significant breach that may have long-lasting implications [53522]. |
| Behaviour |
omission, value, other |
(a) crash: The incident involving the hack on the Government Gateway website did not result in a system crash where the system loses state and does not perform any of its intended functions [53522].
(b) omission: The software failure incident related to the hack on the Government Gateway website could potentially lead to omission failures where the system omits to perform its intended functions, such as protecting sensitive personal information like child maintenance payments, state pensions, and individuals' details on the childminder register [53522].
(c) timing: The timing of the software failure incident is not explicitly mentioned in the articles provided.
(d) value: The software failure incident could lead to value failures where the system performs its intended functions incorrectly, potentially exposing personal details to hackers [53522].
(e) byzantine: The software failure incident does not exhibit characteristics of a byzantine failure where the system behaves erroneously with inconsistent responses and interactions [53522].
(f) other: The software failure incident could also be categorized as a security breach, where unauthorized access to sensitive information occurred due to the hack on the Government Gateway website [53522]. |