| Recurring |
one_organization, multiple_organization |
(a) The software failure incident related to the predictive text error affecting iPhone users has happened again within the same organization, Apple. The article mentions previous incidents related to software errors caused by daylight savings time affecting Apple products like iPhone alarms failing to update after the clocks changed in 2010 and some US iPhones updating the time in the wrong direction in 2011 [64971].
(b) The software failure incident related to the predictive text error affecting iPhone users has also been reported as happening to users of Apple’s Mac computers, indicating a similar incident affecting multiple organizations or platforms within the Apple ecosystem [64971]. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase can be seen in the predictive text error affecting iPhone users. The issue with the autocorrect feature and the synchronization of dictionaries through Apple's cloud-based service led to the bizarre behavior where the letter "I" was replaced by other characters or symbols. This problem was a result of the system development and the introduction of new features like predictive text and machine learning algorithms by Apple [64971].
(b) The software failure incident related to the operation phase is evident in the Apple watchOS crash triggered by asking for the weather in locations where daylight savings time was about to occur. This crash was caused by the operation of the device in conjunction with the changing time settings, leading to a hard crash of the Apple watch. The issue stemmed from the operation of the device and the interaction with external factors like daylight savings time [64971]. |
| Boundary (Internal/External) |
within_system |
(a) The software failure incident related to the predictive text error affecting iPhone users is within the system. The issue is specifically related to a bug in Apple's cloud-based synchronization for predictive text, which is an internal system feature that allows users' dictionaries to be shared using iCloud service [64971]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident related to non-human actions:
- The predictive text error affecting iPhone users, where the word "I" was replaced by the letter A and an unprintable unicode character, seems to be a bug related to Apple's cloud-based synchronization for predictive text [64971].
- The crash of Apple's watchOS devices when asked for the weather due to daylight savings time is also a non-human action related failure, as it was triggered by the changing of clocks and not by human actions [64971]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware:
- The article mentions a software failure incident related to Apple's watchOS where the device crashes when asked for the weather due to daylight savings time changes [64971].
(b) The software failure incident related to software:
- The article discusses a predictive text error affecting iPhone users where the word "I" gets replaced by a letter A and an unprintable unicode character, likely originating from a bug in Apple's cloud-based synchronization for predictive text [64971]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident related to the predictive text error on iPhones and Mac computers is non-malicious. The issue was caused by a bizarre predictive text error that replaced the word "I" with the letter A and an unprintable unicode character, affecting users of iOS 10 and iOS 11 [64971].
(b) The software failure incident related to the Apple watch crashing when asked for the weather due to daylight savings time is also non-malicious. The crash was a result of the device not handling the change in time correctly, which is a common issue during daylight savings transitions [64971]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the predictive text error on iPhones, where the letter "I" was replaced by an unprintable unicode character, seems to be more aligned with poor_decisions. This issue was likely a result of a bug in Apple's cloud-based synchronization for predictive text, which shared autocorrections and new words across devices. The error affected users of iOS 10 and iOS 11, as well as Mac computers, indicating a systemic issue introduced by the decision to implement this feature [64971].
(b) On the other hand, the software failure incident related to the Apple Watch crashing when asked for the weather due to daylight savings time can be attributed to accidental_decisions. This crash was likely an unintended consequence of the interaction between the device's software and the changing clocks during daylight savings time. Apple has a history of minor errors related to time changes, indicating that this issue was not a deliberate poor decision but rather an accidental consequence of the software interacting with external factors [64971]. |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The software failure incident related to development incompetence can be seen in the article where it mentions the predictive text error affecting iPhone users. The issue arose due to a bug in Apple's cloud-based synchronization for predictive text, which is a feature that allows users' dictionaries to be shared using iCloud. The bug caused the letter "I" to be replaced by the letter "A" and an unprintable unicode character. This error showcases a failure in the development process, possibly due to a lack of professional competence in handling the synchronization and autocorrection features [64971].
(b) The accidental software failure incident can be observed in the article discussing the crash of Apple watches running watchOS 4 when asked for the weather. The crash was found to be triggered by daylight savings time, indicating an accidental error related to time handling in the software. This unintentional failure highlights how external factors like daylight savings can lead to unexpected crashes in software systems, rather than a deliberate mistake by the developers [64971]. |
| Duration |
temporary |
(a) The software failure incident related to the predictive text error on iPhones, where the letter "I" was replaced by an unprintable unicode character, seems to be temporary. Apple provided a temporary workaround using the iOS text replacement settings to replace all uses of a lowercase "i" with a capital, indicating that the issue was not permanent [64971].
(b) On the other hand, the software failure incident related to the Apple watch crashing when asked for the weather due to daylight savings time appears to be temporary as well. This crash occurred specifically when the clocks were going back in the next 24 hours, suggesting that it was a temporary issue related to the specific circumstances of daylight savings time [64971]. |
| Behaviour |
crash, timing, value, other |
(a) crash: The article mentions a software failure incident related to a crash in Apple's watchOS. Users experienced a hard crash of the device when asked for the weather, specifically triggered by daylight savings time [64971].
(b) omission: There is no specific mention of a software failure incident related to omission in the provided articles.
(c) timing: The article discusses a software failure incident related to timing issues caused by daylight savings time. Apple's watchOS crashed when asked for the current weather in a location where the clocks were going back in the next 24 hours [64971].
(d) value: The article describes a software failure incident related to a predictive text error affecting some iPhone users. The error replaced the word "I" with the letter A and an unprintable unicode character, rendering it as a question mark or five horizontal bars instead [64971].
(e) byzantine: There is no specific mention of a software failure incident related to a byzantine behavior in the provided articles.
(f) other: The article mentions other related problems hitting iOS devices, such as a lower-case "i" character appearing in the emoji picker and the strange unicode character replacing a normal "I" [64971]. |