| Recurring |
unknown |
(a) The software failure incident related to DJI's data breach and cyber-security issues does not mention any previous similar incidents happening again within the same organization [65293].
(b) The article does not provide information about similar incidents happening at other organizations or with their products and services. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in the article is related to the design phase. The incident occurred due to a cyber-security researcher accessing confidential customer data after finding a private key publicly posted on a code-sharing site Github. This indicates a failure in the design of the system's security measures, allowing unauthorized access to sensitive information [65293].
(b) The software failure incident is not related to the operation phase or misuse of the system. |
| Boundary (Internal/External) |
within_system, outside_system |
(a) within_system: The software failure incident in the article is related to a bug bounty program offered by DJI for security weaknesses discovered within its systems. The incident involved a cyber-security researcher, Kevin Finisterre, who accessed confidential customer data after finding a private key publicly posted on a code-sharing site. DJI accused him of hacking its servers, and there was a dispute over the terms of the bug bounty program, including issues related to non-disclosure agreements and the disclosure of research findings [65293].
(b) outside_system: The incident also involved external factors such as the actions of the independent security researcher, Kevin Finisterre, who discovered the security vulnerability outside the system and reported it to DJI. Additionally, there were discussions about the ethical implications of DJI's handling of the bug bounty program and the conflict of interest perceived by the researcher in terms of freedom of speech [65293]. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident in this case occurred due to non-human actions. The incident involved a cyber-security researcher accessing confidential customer data from drone maker DJI's servers after finding a private key publicly posted on a code-sharing site. This access led to the exposure of unencrypted flight logs, passports, driver's licenses, and identification cards. DJI accused the researcher of unauthorized server access, highlighting the vulnerability in their systems that was exploited without direct human involvement in introducing the vulnerability [65293].
(b) The human actions involved in this incident include the actions of the cyber-security researcher, Kevin Finisterre, who discovered the private key and accessed the confidential data. DJI accused him of refusing to agree to the terms of their bug bounty program, which are designed to protect confidential data and allow time for analysis and resolution of vulnerabilities before public disclosure. There were also discussions about non-disclosure agreements and conflicts of interest related to freedom of speech between the researcher and DJI, indicating human actions and decisions playing a role in the handling of the security incident [65293]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident in the article is related to hardware as it involves a cyber-security researcher accessing confidential customer data from drone maker DJI's servers after finding a private key publicly posted on a code-sharing site [65293].
(b) The software failure incident in the article is also related to software as DJI accused the researcher of hacking its servers, indicating a security weakness in the software systems [65293]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident in this case is considered malicious. The incident involved a cyber-security researcher, Kevin Finisterre, who accessed confidential customer data from drone maker DJI's servers after finding a private key publicly posted on Github. DJI accused Finisterre of hacking its servers, and he was able to view sensitive information such as unencrypted flight logs, passports, driver's licenses, and identification cards [65293]. The actions of the researcher were intentional and aimed at uncovering security weaknesses in DJI's systems.
(b) The incident also highlights non-malicious aspects related to the bug bounty program offered by DJI. The bug bounty program is designed to incentivize security researchers to share security weaknesses they discover in systems rather than exploit them. DJI initially offered a reward of up to $30,000 for such discoveries and stated that it takes data security seriously, aiming to improve its products based on responsibly disclosed vulnerabilities [65293]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions, accidental_decisions |
(a) The intent of the software failure incident related to poor_decisions:
- DJI accused the cyber-security researcher, Kevin Finisterre, of hacking its servers after he found a private key publicly posted on Github, leading to unauthorized access to confidential customer data [65293].
- DJI initially offered a bug bounty reward to Kevin Finisterre for discovering security weaknesses but later accused him of refusing to agree to the terms of the bug bounty program, which are designed to protect confidential data [65293].
- DJI tried to make Kevin Finisterre sign a non-disclosure agreement and imposed clauses that restricted his freedom of speech regarding the disclosure of his research findings [65293].
(b) The intent of the software failure incident related to accidental_decisions:
- Kevin Finisterre, the independent security researcher, shared his findings with DJI and expected to follow the standard practice of giving the company time to fix identified bugs before publishing his work [65293].
- The bug bounty scheme, which DJI offers, is meant to incentivize people to share security weaknesses rather than exploit them, indicating an accidental decision that led to the conflict between DJI and Kevin Finisterre [65293]. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The article does not mention any software failure incident occurring due to development incompetence by humans or the development organization.
(b) The software failure incident reported in the article is related to a cyber-security researcher accessing confidential customer data from drone maker DJI's servers after finding a private key publicly posted on a code-sharing site. This incident can be categorized as an accidental failure as it was not intentional but occurred due to the accidental exposure of the private key on the code-sharing site [65293]. |
| Duration |
unknown |
The articles do not provide information about the duration of the software failure incident being permanent or temporary. |
| Behaviour |
other |
(a) crash: The incident involving DJI and the security researcher Kevin Finisterre does not directly involve a system crash where the software completely stops functioning. Instead, it revolves around unauthorized access to confidential customer data due to a security vulnerability [65293].
(b) omission: The software failure incident does not involve the system omitting to perform its intended functions at an instance(s). The focus is on unauthorized access to data rather than the system failing to execute its functions [65293].
(c) timing: The incident does not relate to the system performing its intended functions correctly but at the wrong time. It is more about the unauthorized access to data and the dispute between the security researcher and DJI regarding responsible disclosure of security vulnerabilities [65293].
(d) value: The failure incident does not involve the system performing its intended functions incorrectly in terms of the data it handles. The issue is related to a security vulnerability that allowed unauthorized access to confidential customer data [65293].
(e) byzantine: The software failure incident does not exhibit characteristics of a byzantine failure where the system behaves erroneously with inconsistent responses and interactions. The incident primarily revolves around unauthorized access to sensitive data and the handling of security vulnerability disclosure [65293].
(f) other: The behavior of the software failure incident can be categorized as a security breach due to a bug bounty program dispute. It involves a security researcher accessing confidential customer data through a security vulnerability and the subsequent disagreement between the researcher and DJI regarding responsible disclosure and terms of the bug bounty program [65293]. |