| Recurring |
one_organization |
(a) The software failure incident of a data breach through implanted software in cash register systems has happened again at the Hudson’s Bay Company, which owns Saks Fifth Avenue, Saks Off 5th, and Lord & Taylor [69248]. This incident involved the theft of more than five million credit and debit card numbers from customers.
(b) There is no information in the provided article about the software failure incident happening again at other organizations. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in this case was due to a design-related issue. The incident involved a hack where cybercriminals implanted software into the cash register systems at Saks Fifth Avenue and Lord & Taylor stores, allowing them to steal credit and debit card numbers [69248]. This indicates that the failure was a result of a design flaw in the system that allowed unauthorized access and data theft.
(b) The articles do not provide specific information about the software failure incident being related to operation factors or misuse of the system. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident reported in the article is attributed to a hack where cybercriminals implanted software into the cash register systems at Saks Fifth Avenue and Lord & Taylor stores to steal credit and debit card numbers [69248]. This indicates that the failure originated from within the system itself, as the hackers were able to exploit vulnerabilities in the software to carry out the data breach. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in this case was due to non-human actions, specifically a hack by a ring of cybercriminals who implanted software into the cash register systems at Saks Fifth Avenue and Lord & Taylor stores to steal credit and debit card numbers [69248].
(b) The article does not provide information about the software failure incident being caused by human actions. |
| Dimension (Hardware/Software) |
hardware |
(a) The software failure incident reported in Article #69248 was due to a hack by cybercriminals who implanted software into the cash register systems at Saks Fifth Avenue and Lord & Taylor stores, allowing them to steal more than five million credit and debit card numbers [69248]. This indicates that the failure originated from a hardware-related breach where the software was compromised due to external factors. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident reported in Article 69248 was malicious. The incident involved a hack by a ring of cybercriminals who implanted software into the cash register systems at Saks Fifth Avenue and Lord & Taylor stores to steal credit and debit card numbers from customers [69248]. The breach was intentional and aimed at obtaining sensitive financial data for malicious purposes. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident reported in Article 69248 was due to poor decisions made by the cybercriminals who implanted software into the cash register systems at Saks Fifth Avenue and Lord & Taylor stores. This malicious software was used to steal more than five million credit and debit card numbers from customers, indicating a deliberate and calculated action by the hackers [69248]. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident in Article #69248 was not attributed to development incompetence. The incident was a result of a cybercriminal hack where the hackers implanted software into the cash register systems at Saks Fifth Avenue and Lord & Taylor stores to steal credit and debit card numbers [69248].
(b) The software failure incident in Article #69248 was accidental. The breach occurred due to the cybercriminals implanting software into the cash register systems, which siphoned card numbers until it was discovered last month [69248]. |
| Duration |
temporary |
(a) The software failure incident in Article #69248 was not permanent as the breach involving the theft of credit and debit card numbers from Saks Fifth Avenue and Lord & Taylor stores was identified and steps were taken to contain it. The Hudson’s Bay Company confirmed the breach and mentioned that they were aware of the data security issue and were investigating it further. They also stated that they would notify customers quickly and offer free identity protection services to those impacted [69248]. |
| Behaviour |
crash, omission, value, other |
(a) crash: The software failure incident in this case can be attributed to a hack where cybercriminals implanted software into the cash register systems at Saks Fifth Avenue and Lord & Taylor stores, causing the system to crash and leading to the theft of more than five million credit and debit card numbers [69248].
(b) omission: The software failure incident also involved the omission of the system to protect customer payment card data, resulting in the breach and theft of sensitive information [69248].
(c) timing: There is no specific mention of timing-related failures in the provided article.
(d) value: The software failure incident resulted in the system performing its intended functions incorrectly by allowing the theft of customer payment card data, indicating a value-related failure [69248].
(e) byzantine: The article does not mention any inconsistent responses or interactions by the system, so there is no evidence of a byzantine failure in this case.
(f) other: The other behavior exhibited by the software failure incident is the unauthorized siphoning of card numbers by the implanted software, which can be categorized as a form of unauthorized data extraction or theft [69248]. |