| Recurring |
one_organization |
(a) The software failure incident related to Apple Inc. has happened again within the same organization. In December, Apple confirmed a software issue with aging batteries in iPhone models that could slow down performance, leading to a public outcry. This incident was followed by the recent component failure in some MacBook Pros causing the built-in battery to expand, prompting Apple to offer free replacements [71006]. |
| Phase (Design/Operation) |
operation |
(a) The software failure incident related to the design phase is not explicitly mentioned in the provided article. Therefore, it is unknown whether the MacBook Pro battery expansion issue was caused by contributing factors introduced during system development, system updates, or procedures to operate or maintain the system.
(b) The software failure incident related to the operation phase is evident in the article. The article mentions that the battery expansion issue in some MacBook Pros was caused by a component failure, leading to the built-in battery expanding. This indicates that the failure was due to contributing factors introduced by the operation or misuse of the system [71006]. |
| Boundary (Internal/External) |
within_system |
(a) The software failure incident reported in Article 71006 is within_system. The article mentions that the issue with the MacBook Pros was due to a component failure causing the built-in battery to expand. This indicates an internal hardware issue within the MacBook Pros themselves, leading to the failure. Additionally, the article highlights that the affected units were manufactured between October 2016 and October 2017, further emphasizing an internal system-related problem [71006]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident related to non-human_actions:
The article mentions a component failure in a limited number of MacBook Pros causing the built-in battery to expand, which is identified as the reason for the software failure incident. This issue is attributed to a non-human factor, specifically a component failure [71006].
(b) The software failure incident related to human_actions:
The article does not mention any contributing factors introduced by human actions that led to the software failure incident. Therefore, there is no information provided regarding human actions as a cause of the failure [71006]. |
| Dimension (Hardware/Software) |
hardware |
(a) The software failure incident in the article is related to hardware. Apple Inc reported that a component failure in a limited number of MacBook Pros caused the built-in battery to expand, leading to the need for worldwide free replacement of such batteries. This indicates that the failure originated in the hardware components of the MacBook Pros [71006].
(b) The article does not mention any software-related contributing factors that led to the failure incident. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident mentioned in the article is non-malicious. It was caused by a component failure in a limited number of MacBook Pros, leading to the built-in battery expanding. Apple stated that it will offer worldwide free replacement for such batteries affected by the flaw, indicating a response to a technical issue rather than a malicious attack [71006]. |
| Intent (Poor/Accidental Decisions) |
unknown |
The software failure incident reported in Article 71006 does not directly relate to poor decisions or accidental decisions. The incident mentioned in the article is related to a hardware component failure in a limited number of MacBook Pros causing the built-in battery to expand, leading to Apple offering free replacements for affected batteries. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident related to development incompetence is not mentioned in the provided article [71006].
(b) The software failure incident related to accidental factors is evident in the article [71006] where Apple Inc. reported a component failure in a limited number of MacBook Pros that caused the built-in battery to expand. This issue was not considered a safety concern, indicating that the failure was accidental rather than intentionally introduced. |
| Duration |
temporary |
The software failure incident mentioned in Article 71006 is related to a hardware component failure in a limited number of MacBook Pros causing the built-in battery to expand. This issue is not a safety concern, and Apple has announced a worldwide free replacement program for the affected batteries. The affected units were manufactured between October 2016 and October 2017. This incident does not indicate a permanent software failure but rather a temporary issue caused by the specific circumstances of component failure in the MacBook Pros [71006]. |
| Behaviour |
other |
(a) crash: The software failure incident in the article is not related to a crash where the system loses state and does not perform any of its intended functions. The issue with the MacBook Pros' batteries expanding is not causing the system to crash.
(b) omission: The software failure incident is not due to the system omitting to perform its intended functions at an instance(s). The issue with the MacBook Pros' batteries expanding is not related to the system omitting any functions.
(c) timing: The software failure incident is not due to the system performing its intended functions correctly but too late or too early. The issue with the MacBook Pros' batteries expanding is not related to timing issues.
(d) value: The software failure incident is not due to the system performing its intended functions incorrectly. The issue with the MacBook Pros' batteries expanding is not related to the system performing functions incorrectly.
(e) byzantine: The software failure incident is not related to the system behaving erroneously with inconsistent responses and interactions. The issue with the MacBook Pros' batteries expanding is not exhibiting inconsistent behavior.
(f) other: The software failure incident in the article is related to a hardware component failure in a limited number of MacBook Pros causing the built-in battery to expand. This issue is not directly related to software behavior but rather a hardware flaw. |