| Recurring |
one_organization |
(a) The software failure incident related to the braking issue in Tesla's Model 3 is an example of a software flaw that happened within the same organization. Consumer Reports initially identified the long stopping distances when braking at high speed as a big flaw in the Model 3 [71139]. However, Tesla was able to address this issue through a wireless software update that improved the braking performance of the cars [71139].
(b) There is no information in the provided article about the same software failure incident happening at other organizations or with their products and services. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase can be seen in the article where Consumer Reports initially identified big flaws in Tesla's Model 3, including long stopping distances when braking at high speed. However, Tesla was able to quickly address this issue by beaming a wireless software update to the Model 3s on the road, which improved their braking performance. This quick software fix showcased how Tesla's ability to update its cars wirelessly is a competitive advantage and how they can address design flaws promptly [71139].
(b) The software failure incident related to the operation phase can be observed in the article where there were a series of accidents involving Tesla vehicles, including instances where the Autopilot driver-assistance system failed to detect obstacles. For example, there was an accident in Laguna Beach, Calif., where a Tesla Model S sedan hit a parked police vehicle while the Autopilot system was engaged. This highlights how the operation of the Autopilot system led to incidents where obstacles were not detected, resulting in accidents [71139]. |
| Boundary (Internal/External) |
within_system, outside_system |
(a) The software failure incident discussed in the articles is primarily within the system. Consumer Reports identified big flaws in Tesla's Model 3, including long stopping distances when braking at high speed. Tesla was able to address this issue by beaming a wireless software update to the Model 3s on the road, which improved their braking performance [71139].
(b) Additionally, there are external factors contributing to the scrutiny and challenges faced by Tesla. These include concerns about the company's ability to produce the Model 3 in high volume, criticism of Elon Musk's behavior and statements, accidents involving Tesla vehicles, and negative media coverage [71139]. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident in this case was primarily due to non-human actions. Consumer Reports identified big flaws in the braking system of Tesla's Model 3, specifically long stopping distances when braking at high speed. Tesla was able to address this issue by beaming a wireless software update to the Model 3s on the road, which improved their braking performance [71139].
(b) While the initial software failure was not due to human actions, there were mentions of human actions related to the incident. For example, Elon Musk, Tesla's chief executive, took to Twitter to appreciate the feedback from Consumer Reports and mentioned that other flaws identified in the review were also being addressed. Additionally, there were criticisms directed at Mr. Musk for his Twitter posts complaining about negative media coverage and his abrupt behavior during a financial analysts' conference call [71139]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware can be seen in the article where it mentions accidents involving Tesla vehicles, including one in Laguna Beach where a Model S sedan hit a parked police vehicle while its Autopilot driver-assistance system was engaged. This incident indicates a potential hardware-related issue with the Autopilot system failing to detect obstacles [71139].
(b) The software failure incident related to software can be observed in the same article where Consumer Reports initially identified big flaws in the braking system of Tesla's Model 3. However, Tesla was able to address this issue through a wireless software update that improved the braking performance of the cars, leading to a swift impact and a reversal of the initial verdict by Consumer Reports. This highlights a software-related failure that was successfully resolved through a software update [71139]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The articles do not mention any software failure incident related to malicious intent to harm the system.
(b) The software failure incident mentioned in the articles is non-malicious. It involved a flaw in the braking system of Tesla's Model 3 electric car, which led to long stopping distances when braking at high speed. This issue was addressed through a wireless software update sent to the Model 3s on the road, which improved their braking performance [71139]. |
| Intent (Poor/Accidental Decisions) |
unknown |
The software failure incident discussed in the articles does not directly align with either poor_decisions or accidental_decisions related to the software failure. The incident primarily involved a flaw in the braking system of Tesla's Model 3, which was addressed through a software update sent wirelessly to the vehicles to improve their braking performance [71139]. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident in the article is not related to development incompetence. Consumer Reports initially identified flaws in the braking system of Tesla's Model 3, but Tesla was able to quickly address the issue through a wireless software update, demonstrating their ability to efficiently fix software-related problems [71139].
(b) The software failure incident in the article can be categorized as accidental. Consumer Reports found long stopping distances in the Model 3's braking system, which was later improved through a software update sent wirelessly by Tesla. This incident was not due to development incompetence but rather an accidental flaw that was promptly rectified [71139]. |
| Duration |
temporary |
(a) The software failure incident in this case was temporary. Consumer Reports initially identified big flaws in the braking performance of Tesla's Model 3, leading to a non-recommendation of the car to its readers. However, Tesla quickly addressed the issue by beaming a wireless software update to the Model 3s on the road, which significantly improved their braking performance. This swift software update resulted in Consumer Reports reversing their verdict and giving the car a "recommended" rating within nine days of the original report being published [71139]. |
| Behaviour |
crash, omission, value |
(a) crash: The article mentions a crash involving a Tesla Model S sedan hitting a parked police vehicle while its Autopilot driver-assistance system was engaged. This incident was one of several accidents involving Tesla vehicles where the Autopilot system apparently failed to detect obstacles, leading to crashes ([71139]).
(b) omission: The original review by Consumer Reports highlighted flaws in the Model 3, including long stopping distances when braking at high speed. This indicated an omission in the system's performance of its intended function of braking effectively ([71139]).
(c) timing: The software update issued by Tesla for the Model 3 improved the braking performance quickly after the initial review by Consumer Reports. Within nine days of the original report, the software update was able to address the braking issue, leading to a swift impact on the car's performance ([71139]).
(d) value: The original review by Consumer Reports pointed out that the Model 3 had flaws in its braking performance, indicating that the system was not performing its intended function of stopping the car effectively. However, after the software update, the braking performance improved, suggesting a failure in the system's value delivery initially ([71139]).
(e) byzantine: The article does not provide specific information about the software failure incident exhibiting a byzantine behavior with inconsistent responses and interactions. Therefore, it is unknown if the incident involved a byzantine behavior ([71139]).
(f) other: The article does not mention any other specific behavior of the software failure incident beyond the aspects of crash, omission, timing, and value. Therefore, no other behavior is described in the provided articles ([71139]). |