| Recurring |
unknown |
The article does not mention any software failure incident happening again at the same organization (Chrysler) or at multiple organizations. Therefore, the information related to the software failure incident recurrence is unknown. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in this case was primarily due to a design issue related to the wiring harness. The problem stemmed from a specific sealer used during the manufacturing process, which caused a loose battery ground joint. This design flaw led to intermittent power steering loss or loss of motive force in the affected vehicles [84621].
(b) There is no specific information in the provided article indicating that the software failure incident was due to factors introduced by the operation or misuse of the system. |
| Boundary (Internal/External) |
within_system |
The software failure incident described in the article is related to a wiring harness issue in Chrysler vehicles, specifically the 2017-2019 Chrysler Pacifica minivan. The problem was caused by a specific sealer used during the manufacturing process, which led to a loose battery ground joint. This issue falls under the category of within_system failure as it originated from the manufacturing process and components used internally in the vehicles [84621]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in this case is not related to non-human actions but rather to a manufacturing issue with the wiring harness and a specific sealer used during the process. The problem with the loose battery ground joint causing intermittent power steering loss was identified as a result of the manufacturing process and the sealer used, indicating a failure due to contributing factors introduced without human participation [84621].
(b) The failure was not due to contributing factors introduced by human actions but rather a result of the manufacturing process and the specific sealer used during that process. The issue was discovered by Chrysler after receiving field-study information from vehicles reporting the problem, leading to the identification of the sealer as the cause of the intermittent power steering loss. The automaker then decided to initiate a voluntary recall to address the issue, indicating a failure not caused by human actions [84621]. |
| Dimension (Hardware/Software) |
hardware |
(a) The software failure incident in this case is related to hardware. The issue stemmed from a specific sealer used during the manufacturing process of the wiring harness, which caused a loose battery ground joint. This loose connection led to intermittent power steering loss or loss of motive force in the affected vehicles [84621]. The problem was identified as originating from the hardware component (wiring harness and battery ground joint) rather than software. |
| Objective (Malicious/Non-malicious) |
non-malicious |
The software failure incident described in the article does not involve any malicious intent. Instead, it is a non-malicious failure related to a manufacturing issue with the wiring harness in Chrysler vehicles. The problem was identified as a loose battery ground joint caused by a specific sealer used during the manufacturing process, leading to intermittent power steering loss or loss of motive force in the affected vehicles [84621]. |
| Intent (Poor/Accidental Decisions) |
unknown |
The software failure incident described in Article 84621 does not directly relate to poor or accidental decisions. Instead, it is attributed to a specific sealer used during the manufacturing process causing a loose battery ground joint, leading to intermittent power steering loss in vehicles. |
| Capability (Incompetence/Accidental) |
unknown |
The article does not mention any software failure incident related to development incompetence or accidental factors. Therefore, the information related to these specific types of software failures is unknown in this context. |
| Duration |
temporary |
The software failure incident described in the article is temporary. The issue with the wiring harness causing intermittent power steering loss or motive force loss in the Chrysler Pacifica minivans is not a permanent failure but rather a temporary one that occurs intermittently due to the loose battery ground joint caused by the specific sealer used during the manufacturing process [84621]. |
| Behaviour |
crash, other |
(a) crash: The article mentions that due to the wiring harness issue, the affected vehicles might occasionally lose power steering or motive force, which can increase the risk of a crash [84621].
(b) omission: The software failure incident described in the article does not specifically mention any instances where the system omitted to perform its intended functions at an instance(s).
(c) timing: The article does not indicate any timing-related failures where the system performed its intended functions too late or too early.
(d) value: The software failure incident in the article does not involve the system performing its intended functions incorrectly.
(e) byzantine: The article does not describe any byzantine behavior where the system behaves erroneously with inconsistent responses and interactions.
(f) other: The behavior of the software failure incident in the article can be categorized as a potential safety issue where the system intermittently loses power steering or motive force due to a loose battery ground joint caused by a specific sealer used during the manufacturing process. This behavior can be considered a safety hazard rather than a typical software failure [84621]. |