| Recurring |
one_organization |
(a) The software failure incident has happened again at one_organization:
The article mentions that the issue with faulty logic boards causing MacBook Airs to not power on is a recurring problem for Apple. Just two weeks prior to this incident, Apple had issued a public recall for older 15-inch MacBook Pros over a potential fire risk. This indicates that Apple has faced similar hardware issues with its products in the past [85835].
(b) The software failure incident has happened again at multiple_organization:
There is no information in the provided article to suggest that this specific software failure incident has occurred at multiple organizations or with their products and services. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in the article is related to the design phase. The issue with the MacBook Airs experiencing problems with their logic boards is attributed to faulty logic boards that could prevent the computer from powering on. This indicates a design flaw in the logic boards of certain 2018 13-inch Retina MacBook Airs [85835].
(b) The article does not provide information indicating that the software failure incident is related to the operation phase. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident related to the faulty logic boards in certain 2018 13-inch Retina MacBook Airs is an example of a within_system failure. The issue with the logic boards was identified as the cause preventing the affected computers from powering on. Apple has initiated a replacement program to address this internal system failure [85835]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in this case is not directly related to non-human actions but rather to hardware issues with the logic boards of certain 2018 13-inch Retina MacBook Airs. The problem is described as preventing the computer from powering on, indicating a hardware malfunction rather than a software issue [85835].
(b) The failure is not attributed to human actions but rather to a hardware fault with the logic boards of the affected MacBook Airs. Apple is offering a free fix for this issue, indicating that it is a hardware-related problem rather than a result of human actions [85835]. |
| Dimension (Hardware/Software) |
hardware |
(a) The software failure incident in the article is related to hardware. The issue mentioned is with the logic boards of certain 2018 13-inch Retina MacBook Airs, which could prevent the computer from powering on. Apple has identified this issue in specific serial numbers and is offering a free fix for affected customers by replacing the faulty hardware component [85835]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident mentioned in the article does not indicate any malicious intent. It is a non-malicious failure related to faulty logic boards in certain 2018 13-inch Retina MacBook Airs, which could prevent the computer from powering on. Apple has identified the issue and is offering a free fix for affected customers [85835]. |
| Intent (Poor/Accidental Decisions) |
unknown |
The software failure incident reported in the article does not directly mention any specific poor decisions or accidental decisions that led to the issue with the logic boards in certain 2018 13-inch Retina MacBook Airs. The article primarily focuses on Apple's response to the problem, including offering free fixes for affected devices and notifying impacted customers. Therefore, the intent behind the software failure incident is not explicitly stated in the article [85835]. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident in the article does not seem to be related to development incompetence. The issue with the MacBook Airs experiencing problems with their logic boards is not attributed to a lack of professional competence in development but rather to a hardware issue identified by Apple. The article mentions that Apple has found a "very small number" of MacBook Airs facing issues with their logic boards, and the company is offering a free fix for affected customers [85835].
(b) The software failure incident in the article appears to be accidental. The issue with the logic boards causing the MacBook Airs to not power on is not something that was intentionally introduced but rather a hardware fault that has been identified by Apple. It seems to be an accidental issue rather than a deliberate action or negligence on the part of the development organization [85835]. |
| Duration |
temporary |
The software failure incident mentioned in the article is related to faulty logic boards in certain 2018 13-inch Retina MacBook Airs. This issue is temporary as it is specific to a "very small number" of MacBook Airs and is being addressed through a free fix program offered by Apple for a duration of four years from the computer's original purchase date [85835]. |
| Behaviour |
value, other |
(a) crash: The software failure incident described in the article is not related to a crash where the system loses state and does not perform any of its intended functions. Instead, the issue mentioned is related to faulty logic boards in certain 2018 13-inch Retina MacBook Airs that prevent the computer from powering on [85835].
(b) omission: The issue with the faulty logic boards in the MacBook Airs does not involve the system omitting to perform its intended functions at an instance(s) [85835].
(c) timing: The software failure incident is not about the system performing its intended functions correctly but too late or too early [85835].
(d) value: The issue with the faulty logic boards causing the MacBook Airs to not power on is a case of the system performing its intended functions incorrectly [85835].
(e) byzantine: The software failure incident is not characterized by the system behaving erroneously with inconsistent responses and interactions [85835].
(f) other: The behavior of the software failure incident in this case is related to a hardware issue with the logic boards of the MacBook Airs, specifically causing the computers to not power on as intended [85835]. |