Incident: European Central Bank Website Hacked with Malicious Software.

Published Date: 2019-08-15

Postmortem Analysis
Timeline 1. The software failure incident at the European Central Bank (ECB) happened in December 2018 as per the article [88457].
System 1. Banks’ Integrated Reporting Dictionary (BIRD) system [88457]
Responsible Organization 1. Hackers were responsible for causing the software failure incident at the European Central Bank, as they managed to inject malware onto the server hosting the Banks’ Integrated Reporting Dictionary (BIRD) website [Article 88457].
Impacted Organization 1. European Central Bank (ECB) [Article 88457]
Software Causes 1. Malicious software injected on the server hosting the Banks’ Integrated Reporting Dictionary (BIRD) website [Article 88457].
Non-software Causes 1. The failure incident at the European Central Bank's website was caused by a hacking attack, leading to the injection of malicious software onto the server hosting the Banks’ Integrated Reporting Dictionary (BIRD) [Article 88457].
Impacts 1. The ECB website hosting the Banks’ Integrated Reporting Dictionary (BIRD) was shut down after being hacked and infected with malicious software, leading to potential data theft of email addresses, names, and titles of subscribers of the BIRD newsletter [88457]. 2. The malware injection on the server hosting the site went undetected for months, dating back to December 2018, before being discovered during maintenance work, indicating a significant lapse in security monitoring and detection [88457]. 3. The breach succeeded in injecting malware onto the external server to aid phishing activities, potentially putting the affected individuals at risk of further cyber threats [88457].
Preventions 1. Implementing regular security audits and penetration testing to detect vulnerabilities and potential malware injections [88457]. 2. Ensuring timely detection of security breaches through continuous monitoring and alert systems [88457]. 3. Enhancing cybersecurity measures such as multi-factor authentication and encryption to protect sensitive data [88457]. 4. Conducting thorough vetting and monitoring of third-party providers hosting critical systems or data [88457].
Fixes 1. Implementing stronger cybersecurity measures to prevent future hacking incidents, such as regular security audits, penetration testing, and employee training on phishing awareness [88457].
References 1. European Central Bank (ECB) [Article 88457] 2. ECB spokesman [Article 88457]

Software Taxonomy of Faults

Category Option Rationale
Recurring multiple_organization (a) The article does not mention any previous incidents of a similar nature happening again within the European Central Bank (ECB) or with its products and services. Therefore, there is no information provided about a similar incident happening again at the same organization. (b) The article mentions that central banks from Malaysia to Ecuador have been targeted by hackers in recent years, indicating that similar incidents have happened at other organizations in the banking industry [88457].
Phase (Design/Operation) design (a) The software failure incident in the article was related to the design phase. The European Central Bank's Banks’ Integrated Reporting Dictionary (BIRD) website was hacked and infected with malicious software, indicating a failure due to contributing factors introduced during the system development or maintenance. The malware was injected on the server hosting the site, suggesting a vulnerability in the design or implementation of the system [88457]. (b) The software failure incident in the article was not related to the operation phase. There was no mention of the failure being caused by factors introduced during the operation or misuse of the system.
Boundary (Internal/External) within_system (a) The software failure incident reported in Article 88457 falls under the within_system boundary. The European Central Bank's website was hacked and infected with malicious software, leading to the injection of malware onto the server hosting the Banks’ Integrated Reporting Dictionary (BIRD). This incident was a result of a breach that succeeded in injecting malware onto the external server, indicating that the contributing factors originated from within the system itself [88457].
Nature (Human/Non-human) non-human_actions (a) The software failure incident in Article 88457 occurred due to non-human actions, specifically a hack where malicious software was injected onto the server hosting the European Central Bank's Banks’ Integrated Reporting Dictionary (BIRD) website. The malware was injected to aid phishing activities, and the attack went undetected for months before being uncovered during maintenance work [88457]. (b) The incident did not mention any contributing factors introduced by human actions that led to the software failure.
Dimension (Hardware/Software) software (a) The software failure incident reported in Article 88457 was not attributed to hardware issues. The incident was specifically related to a hack where malicious software was injected into the European Central Bank's Banks’ Integrated Reporting Dictionary (BIRD) website, compromising subscriber data [88457]. (b) The software failure incident in Article 88457 was caused by a hack that injected malware onto the server hosting the BIRD website. This indicates a failure originating in software due to the security vulnerability that allowed the injection of malicious software [88457].
Objective (Malicious/Non-malicious) malicious (a) The software failure incident in Article 88457 was malicious. The European Central Bank (ECB) shut down one of its websites, the Banks’ Integrated Reporting Dictionary (BIRD), after it was hacked and infected with malicious software. The malware injected on the server hosting the site was intended to aid phishing activities. The attack was described as a breach that succeeded in injecting malware onto the external server to aid phishing activities, indicating that the failure was due to contributing factors introduced by humans with the intent to harm the system [88457].
Intent (Poor/Accidental Decisions) poor_decisions (a) The software failure incident at the European Central Bank's Banks’ Integrated Reporting Dictionary (BIRD) was a result of poor decisions. The incident involved a hack where malicious software was injected into the server hosting the BIRD website, leading to potential theft of email addresses, names, and titles of subscribers. The attack went undetected for months, dating back to December 2018, before being uncovered during maintenance work [88457].
Capability (Incompetence/Accidental) accidental (a) The software failure incident reported in Article 88457 was not attributed to development incompetence. The incident was described as a hack where malicious software was injected into the European Central Bank's website, leading to potential data theft of email addresses, names, and titles of subscribers of the Banks’ Integrated Reporting Dictionary (BIRD) newsletter. The breach was not linked to development incompetence but rather to a cyber attack that went undetected for months [88457]. (b) The software failure incident in Article 88457 was accidental in the sense that the hack and injection of malware onto the server hosting the BIRD website were not intentional actions by the ECB or the development organization. The incident was discovered during maintenance work, indicating that the presence of the malware was not deliberately introduced but rather occurred without the organization's knowledge [88457].
Duration temporary The software failure incident reported in Article 88457 was temporary. The incident involved the European Central Bank shutting down one of its websites, the Banks’ Integrated Reporting Dictionary (BIRD), after it was hacked and infected with malicious software. The malware injection on the server hosting the site was discovered during maintenance work, indicating that the failure was temporary and not a permanent issue [88457].
Behaviour crash, other (a) crash: The software failure incident in the article can be categorized as a crash. The European Central Bank (ECB) had to shut down one of its websites after it was hacked and infected with malicious software, leading to the system losing its state and not performing its intended functions [Article 88457]. (b) omission: There is no specific mention of the software failure incident omitting to perform its intended functions at an instance(s) in the article. (c) timing: The software failure incident is not related to the system performing its intended functions correctly but too late or too early. (d) value: The software failure incident is not related to the system performing its intended functions incorrectly. (e) byzantine: The software failure incident is not related to the system behaving erroneously with inconsistent responses and interactions. (f) other: The software failure incident involved the injection of malware onto the external server hosting the website, aiding phishing activities. This behavior could be categorized as a security breach leading to unauthorized access and potential data theft [Article 88457].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence property (d) property: People's material goods, money, or data was impacted due to the software failure The software failure incident at the European Central Bank (ECB) resulted in the injection of malware onto the server hosting the Banks’ Integrated Reporting Dictionary (BIRD) website. As a consequence, the email addresses, names, and titles of the subscribers of the BIRD newsletter might have been stolen. This indicates that people's data was impacted by the software failure incident [88457].
Domain information, finance (a) The failed system was related to the finance industry as it was the European Central Bank's Banks’ Integrated Reporting Dictionary (BIRD) used to provide bankers with information on producing statistical and supervisory reports [Article 88457].

Sources

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