Incident: Nissan Rogue Automatic Emergency Braking System Failure Incident

Published Date: 2019-09-12

Postmortem Analysis
Timeline 1. The software failure incident involving the automatic emergency braking systems in Nissan Rogue and Rogue Sport vehicles happened in 2017-2018 [90133].
System 1. Automatic emergency braking system in 2017-2018 Nissan Rogue and Rogue Sport vehicles [Article 90133]
Responsible Organization 1. Nissan - Nissan was responsible for causing the software failure incident in the automatic emergency braking systems of the Nissan Rogue and Rogue Sport vehicles [90133].
Impacted Organization 1. Customers of Nissan Rogue and Rogue Sport vehicles [Article 90133] 2. National Highway Traffic Safety Administration (NHTSA) [Article 90133]
Software Causes 1. The software cause of the failure incident in the Nissan Rogue and Rogue Sport vehicles was related to the automatic emergency braking system engaging without warning or an obstruction due to erroneous triggering of the system, leading to related crashes with injuries [90133].
Non-software Causes 1. Metal structures like a railroad crossing or overhead sign causing the automatic emergency braking system to unnecessarily activate [Article 90133] 2. Defect triggering the brakes and causing vehicles to abruptly slow down or come to a complete stop in the middle of traffic [Article 90133]
Impacts 1. The software failure incident in Nissan Rogue and Rogue Sport vehicles led to 129 reports alleging erroneous triggering of the automatic emergency braking system, with three complaints about related crashes with injuries [Article 90133]. 2. Nissan faced a class-action lawsuit in U.S. District Court in California covering Nissan and Infiniti vehicles sold since 2015, indicating the significant impact of the software failure on the company [Article 90133].
Preventions 1. Implementing thorough software testing procedures during the development phase to detect and address potential issues before the product is released [90133]. 2. Conducting regular software updates and patches to address any identified vulnerabilities or bugs [90133]. 3. Enhancing collaboration between the automaker and regulatory agencies to ensure prompt action on reported software issues [90133].
Fixes 1. Nissan has agreed to provide a software update that improves the performance of the automatic emergency braking system in the affected vehicles [Article 90133]. 2. The National Highway Traffic Safety Administration (NHTSA) is conducting a preliminary investigation into the issue, which could lead to further actions to address the software failure incident [Article 90133].
References 1. National Highway Traffic Safety Administration (NHTSA) [Article 90133] 2. Center for Auto Safety [Article 90133] 3. Nissan [Article 90133]

Software Taxonomy of Faults

Category Option Rationale
Recurring one_organization (a) The software failure incident has happened again at one_organization: - Nissan previously issued a Technical Service Bulletin, launched two "Quality Actions," and initiated a "Customer Service Initiative" to address concerns related to the automatic emergency braking systems in Nissan Rogue and Rogue Sport vehicles [90133]. - In February, Nissan recalled 75,358 2017-2018 Rogue and Qashqai vehicles in Canada due to issues with the automatic emergency braking system [90133]. - Nissan faces a class-action lawsuit in the U.S. District Court in California covering Nissan and Infiniti vehicles sold since 2015 due to a defect in the braking system causing vehicles to abruptly slow down or stop [90133]. (b) The software failure incident has happened again at multiple_organization: - The article does not mention any other organizations experiencing similar incidents with their products or services.
Phase (Design/Operation) design, operation (a) The software failure incident related to the design phase is evident in the article. The National Highway Traffic Safety Administration (NHTSA) opened an investigation into 553,000 Nissan Rogue SUVs due to reports of their automatic emergency braking systems engaging without warning or obstruction. This issue was attributed to erroneous triggering of the system, leading to complaints about related crashes with injuries [90133]. (b) The software failure incident related to the operation phase is also highlighted in the article. Nissan faced complaints and reports of false positive activation of the automatic emergency braking system, leading to related crashes. This issue was due to the operation or misuse of the system, where external factors like a metal structure could trigger the braking system unnecessarily [90133].
Boundary (Internal/External) within_system (a) within_system: The software failure incident related to the automatic emergency braking systems engaging without warning or an obstruction in Nissan Rogue vehicles is primarily attributed to factors within the system. The article mentions that Nissan has agreed to provide a software update to improve system performance, indicating that the issue lies within the software of the vehicles [90133]. Additionally, the Center for Auto Safety highlighted the danger of the phantom braking defect and urged Nissan to take the issue more seriously, further emphasizing an internal system issue [90133].
Nature (Human/Non-human) non-human_actions (a) The software failure incident in the Nissan Rogue vehicles was primarily due to non-human actions. The automatic emergency braking systems were engaging without warning or obstruction, leading to erroneous triggering of the system and related crashes with injuries [90133]. The issue was attributed to a defect in the software that caused the brakes to activate unnecessarily, indicating a failure introduced without human participation.
Dimension (Hardware/Software) hardware, software (a) The software failure incident related to hardware: - The article mentions that in February, Nissan recalled vehicles in Canada due to a hardware-related issue where a metal structure like a railroad crossing or overhead sign could cause the automatic emergency braking system to unnecessarily activate [Article 90133]. - The lawsuit filed against Nissan in the U.S. District Court in California also highlights a defect triggering the brakes, which could be related to hardware components [Article 90133]. (b) The software failure incident related to software: - Nissan has agreed to provide a software update to affected customers to improve the system performance of the automatic emergency braking system [Article 90133]. - The class-action lawsuit in California mentions a defect in the software that can trigger the brakes and cause vehicles to abruptly slow down or stop, indicating a software-related issue [Article 90133].
Objective (Malicious/Non-malicious) non-malicious (a) The software failure incident related to the automatic emergency braking systems in Nissan Rogue vehicles does not appear to be malicious. The incident is attributed to erroneous triggering of the system, leading to false positive activations and related crashes with injuries [90133]. The issue seems to stem from a technical flaw in the software rather than intentional harm introduced by humans.
Intent (Poor/Accidental Decisions) poor_decisions (a) The software failure incident related to the Nissan Rogue automatic emergency braking system engaging without warning or obstruction can be attributed to poor decisions made during the design or implementation of the system. This is evident from the fact that Nissan had to issue a Technical Service Bulletin, launch two "Quality Actions," and initiate a "Customer Service Initiative" to address concerns raised about the system [90133]. Additionally, the Center for Auto Safety Executive Director emphasized the danger posed by the phantom braking defect and urged Nissan to take the issue more seriously, indicating that the incident was a result of poor decisions regarding the system's functionality and performance.
Capability (Incompetence/Accidental) development_incompetence, accidental (a) The software failure incident related to development incompetence is evident in the case of the Nissan Rogue automatic emergency braking system issue. The National Highway Traffic Safety Administration (NHTSA) opened an investigation after reports of the system engaging without warning or obstruction, leading to crashes with injuries [90133]. Despite previous actions taken by Nissan to address concerns, such as issuing Technical Service Bulletins and software updates, the problem persisted, indicating a failure in addressing the issue effectively due to potential development incompetence. (b) The software failure incident related to accidental factors is also apparent in the case of the Nissan Rogue automatic emergency braking system issue. The erroneous triggering of the system, false positive activations, and related crashes were reported, suggesting that these issues were not intentionally introduced but occurred accidentally due to system malfunctions or misinterpretations of sensor data [90133].
Duration permanent, temporary The software failure incident related to the automatic emergency braking systems in Nissan Rogue vehicles can be considered both temporary and permanent based on the information provided in the article. 1. Temporary: The incident can be considered temporary as Nissan has agreed to provide a software update to affected customers to improve system performance, indicating that the issue can be rectified through a software update [90133]. 2. Permanent: On the other hand, the incident can also be seen as permanent as there are ongoing concerns and complaints about false positive activation of the automatic braking system, leading to related crashes. Additionally, there is a class-action lawsuit covering Nissan and Infiniti vehicles sold since 2015, indicating a persistent issue with the software triggering the brakes unexpectedly [90133].
Behaviour crash, omission, value, other (a) crash: The software failure incident in the Nissan Rogue vehicles involved the automatic emergency braking systems engaging without warning or an obstruction, leading to crashes with injuries [90133]. (b) omission: The automatic braking systems in the Nissan Rogue vehicles were reported to erroneously trigger, causing the vehicles to unnecessarily activate the emergency braking system [90133]. (c) timing: There is no specific mention of timing-related failures in the articles. (d) value: The software failure incident in the Nissan Rogue vehicles led to the automatic emergency braking system performing its intended function incorrectly by engaging without a valid reason, causing crashes and injuries [90133]. (e) byzantine: The software failure incident in the Nissan Rogue vehicles did not exhibit behaviors of inconsistent responses or interactions. (f) other: The software failure incident in the Nissan Rogue vehicles also involved a defect that could trigger the brakes and cause vehicles to abruptly slow down or come to a complete stop in the middle of traffic, which could be categorized as a unique behavior not covered by the options (a) to (e) [90133].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence harm, property, theoretical_consequence The consequence of the software failure incident related to the automatic emergency braking system in Nissan Rogue vehicles included reports of crashes with injuries [90133]. Additionally, there were complaints about false positive activation of the braking system and related crashes, indicating physical harm to individuals [90133]. The article also mentioned a class-action lawsuit covering Nissan and Infiniti vehicles sold since 2015, where the defect in the braking system could cause vehicles to abruptly slow down or come to a complete stop in the middle of traffic, potentially leading to harm or property damage [90133].
Domain transportation (a) The failed system in this incident was related to the transportation industry. The software failure incident involved the automatic emergency braking systems in Nissan Rogue and Rogue Sport vehicles, which are part of the automotive industry [Article 90133].

Sources

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