Incident: Disabled Fuel Injectors in 2018 Chevy Malibu Due to Software Bug

Published Date: 2019-09-17

Postmortem Analysis
Timeline 1. The software failure incident involving the Chevrolet Malibu sedan occurred when the article was published on September 17, 2019 [Article 89333].
System 1. Engine control module (ECM) in the 2018 Chevy Malibu with the 1.5-liter turbo-4 engine [89333].
Responsible Organization 1. The software failure incident in the Chevrolet Malibu sedan was caused by an error in the engine control module (ECM) software, leading to disabled fuel injectors [89333].
Impacted Organization 1. Owners of the 2018 Chevy Malibu with the 1.5-liter turbo-4 engine were impacted by the software failure incident, as the disabled fuel injectors could lead to the engine not starting or stalling while driving, increasing the risk of a crash [89333].
Software Causes 1. The software bug in the engine control module (ECM) that could lead to data corruption and disable the fuel injectors [Article 89333].
Non-software Causes 1. The failure incident in the Chevrolet Malibu sedan was caused by a software bug that led to disabled fuel injectors, specifically due to an error in the engine control module (ECM) [89333].
Impacts 1. The software bug in the Chevrolet Malibu sedan led to disabled fuel injectors, potentially causing the engine not to start or stall while driving, increasing the risk of a crash [89333].
Preventions 1. Implementing thorough software testing procedures during the development phase to catch potential bugs and errors before the software is deployed [89333]. 2. Conducting regular software maintenance and updates to ensure that any vulnerabilities or issues are addressed promptly [89333]. 3. Implementing robust error-handling mechanisms within the software to prevent critical failures like disabled fuel injectors [89333].
Fixes 1. Loading the ECM with new software that prevents the original issue and removes the possibility of corrupt data [89333].
References 1. Documents filed with NHTSA [Article 89333]

Software Taxonomy of Faults

Category Option Rationale
Recurring unknown (a) The software failure incident related to disabled fuel injectors in the Chevrolet Malibu sedan due to a software bug is specific to the 2018 Chevy Malibu with the 1.5-liter turbo-4 engine. This incident has not been reported to have happened again within the same organization (Chevrolet/GM) or with its other products and services [89333]. (b) There is no information in the provided article about a similar incident happening at other organizations or with their products and services.
Phase (Design/Operation) design (a) The software failure incident in the Chevrolet Malibu sedan recall was due to a design issue related to the engine control module (ECM). The error in the ECM could lead to data corruption and subsequently disable the fuel injectors, causing the engine not to start or potentially stall while driving [89333]. (b) The software failure incident in the Chevrolet Malibu sedan recall was not attributed to operation factors or misuse of the system but rather to a design flaw in the ECM software that could disable the fuel injectors [89333].
Boundary (Internal/External) within_system (a) The software failure incident related to the Chevrolet Malibu sedan recall is within_system. The issue stems from an error in the engine control module (ECM) software that can lead to data corruption and subsequently disable the fuel injectors within the vehicle's system [89333]. The solution involves loading new software onto the ECM to prevent the original issue from occurring, indicating an internal system fix for the software failure incident.
Nature (Human/Non-human) non-human_actions, human_actions (a) The software failure incident in the Chevrolet Malibu sedan was due to a software bug in the engine control module (ECM) that could lead to disabled fuel injectors. This bug was a non-human action, as it was an error that could occur within the ECM without human participation [89333]. (b) The resolution to the software bug involved loading the ECM with new software to prevent the original issue from occurring and to remove the possibility of corrupt data. This action to fix the problem was initiated by human actions, specifically by Chevy implementing a software update to address the issue [89333].
Dimension (Hardware/Software) hardware (a) The software failure incident in the Chevrolet Malibu recall is due to a hardware issue. The problem lies in an error that can occur in the engine control module (ECM), which is a hardware component. This error can lead to data corruption in the ECM, causing the computer to disable the fuel injectors [Article 89333].
Objective (Malicious/Non-malicious) non-malicious (a) The software failure incident related to the Chevrolet Malibu recall is non-malicious. The failure was caused by a software bug in the engine control module (ECM) that could lead to disabled fuel injectors. This bug was not introduced with the intent to harm the system but rather as an unintended error in the software. The fix for the issue involves loading the ECM with new software to prevent the original problem from occurring, indicating a non-malicious intent to rectify the issue [89333].
Intent (Poor/Accidental Decisions) accidental_decisions (a) The software failure incident related to the Chevrolet Malibu sedan recall was not due to poor decisions but rather a software bug in the engine control module (ECM) that could lead to disabled fuel injectors. The issue was identified as an error in the ECM that could cause data corruption and subsequently disable the fuel injectors, potentially leading to the engine not starting or stalling while driving [Article 89333]. This indicates that the failure was not a result of poor decisions but rather a technical flaw in the software.
Capability (Incompetence/Accidental) development_incompetence, accidental (a) The software failure incident in the Chevrolet Malibu recall was due to a software bug in the engine control module (ECM) that could lead to disabled fuel injectors. This bug was a result of an error that can occur in the ECM, causing data corruption and potentially disabling the fuel injectors [Article 89333]. (b) The software failure incident in the Chevrolet Malibu recall was accidental, as it was not intentional but rather a consequence of the software bug in the ECM that was not designed to occur. The article does not indicate any malicious intent behind the software bug, suggesting it was an accidental failure [Article 89333].
Duration temporary The software failure incident related to the Chevrolet Malibu sedan's recall due to a software bug disabling fuel injectors can be categorized as a temporary failure. The issue stemmed from an error in the engine control module (ECM) that could lead to data corruption and subsequent disabling of the fuel injectors. However, the fix involved loading the ECM with new software to prevent the original issue from occurring, thereby addressing the root cause and eliminating the possibility of corrupt data in the future. This indicates that the software failure was not permanent but rather temporary, as it was rectified by updating the software [89333].
Behaviour crash (a) crash: The software failure incident in the Chevrolet Malibu sedan recall article can be categorized as a crash behavior. The article mentions that the software bug in the engine control module (ECM) could lead to disabled fuel injectors, causing the engine to not start or stall while driving, which increases the risk of a crash [89333].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence harm The consequence of the software failure incident related to the Chevrolet Malibu recall was primarily related to potential harm to individuals due to the disabled fuel injectors. The article mentions that if the fuel injectors are disabled, owners may find the engine will not start, and in some cases, the engine could stall while driving, which increases the risk of a crash [Article 89333]. This indicates a potential harm to individuals due to the software bug in the engine control module.
Domain transportation The software failure incident reported in Article 89333 is related to the transportation industry. Specifically, the Chevrolet Malibu sedan, subject to a recall due to a software bug, is a vehicle designed for transportation purposes. The issue with the software bug affecting the fuel injectors in the 2018 Chevy Malibu highlights a failure within the transportation sector [89333].

Sources

Back to List