| Recurring |
one_organization, multiple_organization |
(a) The software failure incident of a security flaw allowing access to personal data on iOS 7 has happened before with Apple's products. Security flaws were found in Apple's iOS mobile operating system on both the iPhone 4 in 2010 and the iPad in 2011 that had to be fixed by a security update [21637].
(b) The software failure incident of a security flaw allowing access to personal data on iOS 7 is not unique to Apple. Independent security expert Graham Cluley mentioned that this incident is "yet another embarrassing example of Apple's lax approach to iOS security" and highlighted that Apple has been shown to be sloppy when it comes to security in past revisions of its mobile operating system [21637]. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident in the article is related to the design phase. The security flaw in Apple's new iOS 7 software was discovered shortly after its public release, indicating that the flaw was introduced during the development phase [21637].
(b) The software failure incident is also related to the operation phase. The vulnerability exploited by hackers required physical access to the phone and specific button presses to bypass the lockscreen, indicating that the failure was also influenced by the operation or misuse of the system [21637]. |
| Boundary (Internal/External) |
within_system |
(a) The software failure incident described in the article is within_system. The security flaw in Apple's iOS 7 software, which allowed hackers to bypass the lockscreen and access personal data, was a result of a vulnerability within the system itself. The flaw was exploited through the Control Center function on the iPhone, indicating an issue originating from within the software [21637]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in this case occurred due to non-human actions, specifically a security flaw in Apple's new iOS 7 software that allowed hackers to bypass the lockscreen and access personal data [21637]. The flaw was discovered shortly after the release of iOS 7 and could be exploited through the Control Center function on certain iPhone models.
(b) The software failure incident was not directly caused by human actions but rather by a vulnerability in the software itself. However, security experts criticized Apple for its perceived lax approach to iOS security in the past, suggesting that the company's handling of security issues could be improved [21637]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware can be seen in the article [21637] where it mentions that the vulnerability exploited by hackers to bypass the lockscreen and access personal data on iOS 7 devices like iPhone 4S and 5 relies on the hacker having physical access to the phone. This indicates that the hardware aspect, specifically the physical possession of the device, plays a role in the exploit.
(b) The software failure incident related to software can be observed in the same article [21637] where it discusses the security flaw within the iOS 7 software itself that allows hackers to bypass the lockscreen and access personal data. The flaw is specifically related to the Control Center function and the multitasking manager, indicating a software vulnerability that can be exploited by manipulating software features. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident described in the article is malicious in nature. Hackers were able to exploit a security flaw in Apple's iOS 7 software to bypass the lockscreen and access personal data on iPhones [21637]. The exploit allowed intruders to access email, photos, social media accounts, and send messages without authorization. The security expert mentioned in the article criticized Apple's approach to iOS security and highlighted the potential risks associated with the vulnerability. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the security flaw in Apple's iOS 7 can be attributed to poor decisions made in the software development process. The incident was described as "yet another embarrassing example of Apple's lax approach to iOS security" by an independent security expert [21637]. The flaw allowed hackers to bypass the lockscreen and access personal data, indicating a lack of robust security measures in the software. Additionally, previous security flaws in Apple's iOS mobile operating system on the iPhone 4 and iPad also required security updates, suggesting a pattern of security vulnerabilities that needed to be addressed [21637]. |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The software failure incident reported in the article is related to development incompetence. The security flaw in Apple's new iOS 7 software was discovered shortly after its release, allowing hackers to bypass the lockscreen and access personal data on certain iPhone models. Security experts criticized Apple for its lax approach to iOS security, highlighting past instances of security vulnerabilities in Apple's mobile operating systems that had to be fixed through security updates [21637].
(b) The incident does not seem to be related to accidental factors but rather to a security flaw that was deliberately exploited by hackers due to a lack of professional competence in ensuring the security of the software. |
| Duration |
temporary |
(a) The software failure incident in this case is temporary. The security flaw in Apple's iOS 7 software that allowed hackers to bypass the lockscreen and access personal data was acknowledged by Apple, and they stated that they would deliver a fix in a future software update [21637]. This indicates that the failure was not permanent but rather a temporary issue that could be resolved with a software update. |
| Behaviour |
value, other |
(a) crash: The software failure incident in the article is not related to a crash where the system loses state and does not perform any of its intended functions. The incident involves a security flaw that allows unauthorized access to personal data on iPhones [21637].
(b) omission: The software failure incident is not related to an omission where the system omits to perform its intended functions at an instance(s). Instead, the incident involves a security flaw that allows bypassing the lockscreen and accessing personal data on iPhones [21637].
(c) timing: The software failure incident is not related to timing issues where the system performs its intended functions correctly but too late or too early. The incident involves a security flaw that allows unauthorized access to personal data on iPhones [21637].
(d) value: The software failure incident is related to a value issue where the system performs its intended functions incorrectly. The security flaw allows hackers to access personal data including email, photos, social media accounts, and settings on iPhones [21637].
(e) byzantine: The software failure incident is not related to a byzantine behavior where the system behaves erroneously with inconsistent responses and interactions. The incident involves a specific security vulnerability that can be exploited by hackers to access user data on iPhones [21637].
(f) other: The behavior of the software failure incident is related to a security vulnerability that allows unauthorized access to personal data on iPhones by exploiting the Control Center function and bypassing the lockscreen [21637]. |