Incident: Cameo App Data Breach Exposes User Information and Private Videos

Published Date: 2020-02-21

Postmortem Analysis
Timeline 1. The software failure incident involving the Cameo app exposing highly sensitive user data, including passwords and private videos, was reported on 2020-02-21 [95944]. 2. The article does not explicitly mention the exact date of the incident. However, it does state that the credentials inside Cameo's app appear to have been accessible for about two years before the vulnerability was closed. 3. Estimation: - Published on: 2020-02-21 - Assuming the incident was discovered shortly before the article was published, we can estimate that the software failure incident happened around early 2018 (2020 - 2 years).
System 1. Cameo app backend credentials 2. Amazon S3 buckets 3. Review system in Cameo app
Responsible Organization 1. The software failure incident in the Cameo app was caused by the presence of unsecured credentials that allowed access to its backend, leading to the exposure of highly sensitive user data. These credentials were accessible to anyone who viewed the app's code, as reported by an anonymous security researcher cited by Motherboard [95944].
Impacted Organization 1. Users of the Cameo app were impacted by the software failure incident as their highly sensitive data, including passwords, email addresses, and supposedly private videos, were exposed [95944].
Software Causes 1. Weak encryption process for passwords: The software failure incident was caused by the use of a fairly weak encryption process called Salt for hashing and encrypting passwords, making them vulnerable to unauthorized access [95944]. 2. Flaw in the review system: The incident was also attributed to a flaw in the review system of the Cameo app, which allowed for the reconstruction of specific URLs that granted access to allegedly private videos [95944].
Non-software Causes 1. Lack of proper data security measures in place to protect sensitive user information [95944] 2. Flaw in the review system that allowed reconstruction of specific URLs to access private videos [95944]
Impacts 1. Highly sensitive user data, including passwords, email addresses, and supposedly private videos commissioned through the platform, were exposed [95944]. 2. The credentials inside Cameo's app were accessible for about two years, potentially leading to unauthorized access to user data and private videos [95944]. 3. The flaw in the review system allowed for the reconstruction of specific URLs, enabling the retrieval of allegedly private videos from the platform [95944].
Preventions 1. Implementing proper access control measures to ensure that sensitive credentials are not easily accessible within the codebase [95944]. 2. Conducting regular security audits and penetration testing to identify and address vulnerabilities in the system [95944]. 3. Utilizing strong encryption methods for storing sensitive user data such as passwords to prevent easy decryption [95944]. 4. Implementing secure review systems that do not allow for easy reconstruction of private video URLs [95944]. 5. Providing thorough security training to all employees and contractors involved in the development and maintenance of the software to ensure awareness of best practices and potential risks [95944].
Fixes 1. Implementing robust security measures to ensure that user data is properly encrypted and protected [95944]. 2. Conducting regular security audits and vulnerability assessments to identify and address any potential weaknesses in the system [95944]. 3. Enhancing the review system to prevent unauthorized access to private videos by improving the URL generation process and access controls [95944].
References 1. Anonymous security researcher 2. Motherboard 3. Cameo

Software Taxonomy of Faults

Category Option Rationale
Recurring one_organization (a) The software failure incident related to Cameo exposing highly sensitive user data, including passwords and supposedly private videos, is a case where a similar incident happened again within the same organization. Cameo acknowledged that the vulnerability in their database was discovered by a third-party security researcher, potentially affecting a limited amount of account holder data. They mentioned that the issue has been promptly fixed, and they are actively investigating the matter to ensure data security [95944]. (b) There is no information in the provided article about a similar incident happening at other organizations or with their products and services.
Phase (Design/Operation) design, operation (a) The software failure incident in the article can be attributed to design-related factors introduced during the system development and maintenance phases. The incident occurred due to unsecured credentials within the Cameo app's code, allowing easy access to sensitive user data stored in Amazon S3 buckets and online databases operated by Cameo [95944]. (b) Additionally, the incident can also be linked to operational factors as the flaw in the review system of Cameo allowed for the reconstruction of specific URLs that granted access to allegedly private videos on the platform. This flaw in the operation of the system enabled unauthorized access to private content [95944].
Boundary (Internal/External) within_system (a) The software failure incident in the Cameo app was primarily within the system. The incident was caused by unsecured credentials within the app that allowed access to sensitive user data, including passwords, email addresses, and private videos commissioned through the platform. The vulnerability was present in the app's backend, allowing easy access to Amazon S3 buckets and online databases operated by Cameo [95944].
Nature (Human/Non-human) non-human_actions, human_actions (a) The software failure incident in the Cameo app was primarily due to non-human actions. The incident occurred because of unsecured credentials within the app that allowed access to sensitive user data, including passwords, email addresses, and private videos. These credentials were available to anyone who viewed the app's code, indicating a failure in the security measures implemented in the software [95944]. (b) However, human actions also played a role in the incident. The flaw in the review system that allowed the reconstruction of specific URLs to access private videos was a result of how the system was designed and implemented. Additionally, the process where celebrities were instructed to send their video URLs to a bot on Telegram could be considered a human action that contributed to the vulnerability [95944].
Dimension (Hardware/Software) software (a) The software failure incident in the Cameo app was not directly attributed to hardware issues. The vulnerability that exposed highly sensitive user data, including passwords, email addresses, and private videos, was due to unsecured credentials within the app's backend, allowing unauthorized access to Amazon S3 buckets and online databases operated by Cameo [95944]. (b) The software failure incident in the Cameo app was primarily due to contributing factors originating in the software itself. The exposure of private user data and videos was a result of a flaw in the review system that allowed the reconstruction of specific URLs to access allegedly private videos. Additionally, the presence of unsecured credentials within the app's code facilitated unauthorized access to sensitive information stored in the backend databases [95944].
Objective (Malicious/Non-malicious) malicious (a) The software failure incident in the article is malicious in nature. An anonymous security researcher discovered that the Cameo app had unsecured credentials that allowed access to sensitive user data, including passwords, email addresses, and supposedly private videos commissioned through the platform. This vulnerability was exploited to access Amazon S3 buckets and online databases operated by Cameo, exposing private information. Additionally, the flaw in the review system allowed for the reconstruction of specific URLs to access allegedly private videos. The incident involved intentional actions to exploit the system for unauthorized access and data retrieval [95944]. (b) unknown
Intent (Poor/Accidental Decisions) poor_decisions (a) The software failure incident related to the Cameo app exposing highly sensitive user data, including passwords, email addresses, and private videos, can be attributed to poor decisions. The incident was caused by unsecured credentials within the app that allowed access to its backend, weak encryption processes for passwords, and a flaw in the review system that enabled the retrieval of allegedly private videos [95944]. These poor decisions in implementing security measures and handling user data led to the vulnerability and exposure of sensitive information.
Capability (Incompetence/Accidental) development_incompetence (a) The software failure incident related to development incompetence is evident in the case of the Cameo app. The incident occurred due to unsecured credentials within the app's code, allowing easy access to sensitive user data such as passwords, email addresses, and private videos commissioned through the platform. This vulnerability was present for about two years before being discovered [95944]. (b) The software failure incident related to accidental factors is seen in the exposure of highly sensitive user data in the Cameo app. The incident was not intentional but rather a result of a flaw in the review system that allowed the reconstruction of specific URLs, leading to the unauthorized access of allegedly private videos. Cameo stated that the vulnerability was discovered by a third-party security researcher, indicating that the exposure was not deliberate but accidental [95944].
Duration temporary The software failure incident related to the Cameo app exposing highly sensitive user data, including passwords and private videos, was temporary. The incident was temporary because it was caused by a vulnerability in one of the databases that allowed unauthorized access to user data. Cameo acknowledged the vulnerability and promptly fixed the issue after being informed by a third-party security researcher. The incident was not permanent as it was addressed and closed by the Cameo team to prevent further unauthorized access to user data [95944].
Behaviour omission, other (a) crash: The software failure incident in the article does not involve a crash where the system loses state and does not perform any of its intended functions [95944]. (b) omission: The software failure incident in the article involves omission where the system omits to perform its intended functions at an instance(s). Specifically, the Cameo app exposed highly sensitive user data, including passwords, email addresses, and supposedly private videos commissioned through the platform due to unsecured credentials that allowed access to its backend [95944]. (c) timing: The software failure incident in the article does not involve timing issues where the system performs its intended functions correctly but too late or too early [95944]. (d) value: The software failure incident in the article does not involve the system performing its intended functions incorrectly [95944]. (e) byzantine: The software failure incident in the article does not involve the system behaving erroneously with inconsistent responses and interactions [95944]. (f) other: The behavior of the software failure incident in the article can be categorized as a data breach or security vulnerability where sensitive user data was exposed due to unsecured credentials, allowing unauthorized access to the platform's backend and private videos [95944].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence property (d) property: People's material goods, money, or data was impacted due to the software failure The software failure incident involving the Cameo app exposed highly sensitive user data, including passwords, email addresses, and supposedly private videos commissioned through the platform [95944]. The credentials found in the app allowed access to Amazon S3 buckets containing hashed and encrypted passwords, phone numbers, email addresses, and names. Additionally, private videos recorded by celebrity members of Cameo were easily accessible due to a flaw in the review system, allowing the reconstruction of specific URLs to access the videos [95944]. This exposure of personal data and private videos indicates a significant impact on people's property in terms of data privacy and confidentiality.
Domain entertainment (a) The software failure incident reported in Article 95944 is related to the entertainment industry. The incident involved the celebrity shout-out app, Cameo, which allows users to pay for custom videos from celebrities [95944]. The app was found exposing highly sensitive user data, including private videos commissioned through the platform, email addresses, passwords, and other personal information [95944]. The incident highlights a significant security flaw in an application that serves the entertainment sector.

Sources

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