| Recurring |
one_organization |
(a) The software failure incident of the Windows 10 search bar fault has happened again within the same organization, Microsoft. Users reported that the Windows Search tool brought up a blank box instead of showing search results, impacting many users. Microsoft acknowledged the issue and mentioned that it had been resolved for most users, with some needing to restart their computers to fully address the problem [96184].
(b) There is no information in the provided article indicating that a similar software failure incident like the Windows 10 search bar fault has happened at other organizations or with their products and services. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in Article 96184 was related to the design phase. The article mentions that Microsoft fixed a glitch in Windows 10 that caused the search bar to stop working properly. Users reported that when they used the desktop search tool, it brought up a blank box instead of related results. This indicates that the fault was introduced by a system development issue or update, affecting the core feature of the operating system [96184].
(b) The software failure incident in Article 96184 was not related to the operation phase. There is no mention of the failure being caused by the operation or misuse of the system. Instead, the focus is on a glitch in the system's design that affected the functionality of the search bar [96184]. |
| Boundary (Internal/External) |
within_system |
(a) The software failure incident reported in Article 96184 was within the system. The article mentions that Microsoft fixed a glitch in Windows 10 that caused the Windows Search feature to stop working. Users experienced issues where the desktop search tool brought up a blank box instead of showing search results. Microsoft acknowledged the problem and stated that it had been resolved for most users, with some needing to reboot their machines. Additionally, users found workarounds like disabling Bing in the Windows 10 Start Menu to resolve the issue. This indicates that the failure originated from within the Windows 10 system itself [96184]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in Article 96184 was due to non-human actions. The fault in the Windows 10 search bar, which caused it to display a large blank box instead of search results, was a glitch in the operating system itself. Microsoft acknowledged and resolved the issue, indicating that it was a technical fault within the software rather than being caused by human actions [96184]. |
| Dimension (Hardware/Software) |
software |
(a) The software failure incident reported in Article 96184 was not attributed to hardware issues. It was specifically mentioned that Microsoft fixed a glitch in Windows 10 that caused the search bar to stop working, leading to a large blank box appearing instead of search results. The problem was related to the software aspect of Windows 10, affecting the functionality of the operating system's core feature [96184]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident mentioned in the article is non-malicious. The issue with the Windows 10 search bar was a glitch that caused it to display a large blank box instead of search results. Microsoft quickly acknowledged and resolved the problem, indicating that it was not caused by any malicious intent. Additionally, users reported that disabling Bing in the Windows 10 Start Menu helped resolve the issue, further indicating a non-malicious nature of the failure incident [96184]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the Windows 10 search bar fault can be attributed to poor_decisions. This is evident from the fact that the issue arose due to a glitch in Windows 10, a core feature of the operating system, which caused the search bar to display a large blank box instead of search results. Microsoft acknowledged the problem and mentioned that it had been resolved for most users, indicating that the issue was a result of a decision or implementation that led to the malfunction [96184]. |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The software failure incident related to development incompetence is evident in the article as it mentions a glitch in Windows 10's search feature that caused it to stop working properly. Users reported that the desktop search tool brought up a blank box instead of related results, indicating a failure in the functionality of a core feature of the operating system [96184].
(b) The software failure incident related to accidental factors is also present in the article. The article mentions that the issue with Windows 10 search was resolved by Microsoft, indicating that the problem was not intentional but rather an unintended consequence of a glitch in the system. Additionally, users reported that disabling Bing in the Windows 10 Start Menu helped resolve the issue, suggesting accidental factors contributing to the failure [96184]. |
| Duration |
temporary |
(a) The software failure incident described in the article was temporary. Microsoft fixed the glitch in Windows 10 search bar that caused the search results to be replaced by a large blank box. The company resolved the issue for most users within hours of it being reported, although some users may have needed to restart their computers to fully address the problem. This indicates that the software failure was not permanent but rather a temporary issue that was rectified by Microsoft [96184]. |
| Behaviour |
crash, value, other |
(a) crash: The software failure incident described in the article is related to a crash. Users reported that the Windows Search tool in Windows 10 was not functioning as intended, bringing up a large blank box instead of search results. This behavior indicates a failure of the system to perform its intended function, which aligns with the definition of a crash [96184].
(b) omission: The incident does not specifically mention the system omitting to perform its intended functions at an instance(s). Instead, the focus is on the system failing to display search results and showing a blank box, indicating a crash rather than an omission [96184].
(c) timing: The incident does not relate to the system performing its intended functions correctly but too late or too early. The main issue reported was the system failing to display search results, which aligns more with a crash scenario rather than a timing issue [96184].
(d) value: The software failure incident is related to a failure of the system to perform its intended functions correctly. Users were unable to get search results as expected, with the search tool displaying a blank box instead. This behavior indicates a failure in the system's performance, falling under the category of performing its intended functions incorrectly [96184].
(e) byzantine: The incident does not describe the system behaving erroneously with inconsistent responses and interactions. The focus is on the specific issue of the Windows Search tool not working properly, rather than erratic or inconsistent behavior [96184].
(f) other: The behavior of the software failure incident can be categorized as a specific type of failure known as a glitch. The glitch in Windows 10 caused the search tool to malfunction, leading to users experiencing a blank box instead of search results. This behavior is characteristic of a glitch, which refers to a sudden, usually temporary malfunction or irregularity in the system's operation [96184]. |