Incident: Tesla Model X Power Steering Bolt Corrosion Recall Incident

Published Date: 2020-02-13

Postmortem Analysis
Timeline 1. The software failure incident involving excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles built before mid-October 2016 was reported on February 13, 2020 [96338]. Therefore, the software failure incident likely happened before the announcement of the recall on February 13, 2020.
System 1. Power-steering motor bolt in Tesla Model X vehicles built before mid-October 2016 [96338]
Responsible Organization unknown
Impacted Organization 1. Auto enthusiasts who own the Tesla Model X were impacted by the software failure incident as the power-steering motor bolt in the vehicles was excessively corroded, leading to a potential loss of power steering and increased crash risk [96338].
Software Causes unknown
Non-software Causes 1. The excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles built before mid-October 2016 due to road salt usage, particularly calcium or magnesium salts, in cold climates [96338].
Impacts 1. Loss of power steering due to excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles built before mid-October 2016, particularly in cold climates, leading to an increased risk of a crash [96338].
Preventions 1. Regular software updates and maintenance to detect and prevent potential vulnerabilities in the power-steering motor bolt system could have prevented the corrosion issue in the Tesla Model X [96338].
Fixes 1. The software failure incident in the Tesla Model X related to excessive corrosion of a power-steering motor bolt could be fixed by replacing the bolts and applying a sealant to prevent corrosion in the future, as mentioned in Article 96338. [96338]
References 1. Tesla's official announcement regarding the recall for the Model X [96338]

Software Taxonomy of Faults

Category Option Rationale
Recurring unknown The article does not mention any software failure incident related to either one_organization or multiple_organization. Therefore, the information related to these options is unknown.
Phase (Design/Operation) operation (a) The article does not mention any software failure incident related to the design phase of system development or updates. (b) The software failure incident mentioned in the article is related to the operation phase. The issue with excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles is a result of the vehicles running in cold climates where calcium or magnesium road salt is used, leading to increased corrosion. This operational factor contributes to the potential failure of the power steering system, increasing the risk of a crash [96338].
Boundary (Internal/External) within_system, outside_system (a) within_system: The software failure incident related to the excessive corrosion of a power-steering motor bolt in the Tesla Model X is a within-system issue. The corrosion is caused by the de-icer used on US roads, particularly in cold climates, affecting vehicles built before mid-October 2016. Tesla mentioned that the corrosion is worsened by the type of road salt used, with calcium or magnesium salts being more detrimental compared to sodium chloride. This internal issue within the system led to the potential failure of the power-steering motor bolt, which could result in the loss of power steering and increase the risk of a crash [96338].
Nature (Human/Non-human) non-human_actions, human_actions (a) The software failure incident in the article is not related to non-human actions but rather to a mechanical issue caused by excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles [96338]. (b) The failure in this case is attributed to human actions, specifically the use of road salt (calcium or magnesium) on US roads, which accelerates the corrosion of the power-steering motor bolt in the Tesla Model X, leading to the potential loss of power steering and an increased risk of a crash [96338].
Dimension (Hardware/Software) hardware (a) The software failure incident occurring due to hardware: - The article mentions a recall issued by Tesla for the Model X due to excessive corrosion of a power-steering motor bolt, which is a hardware component [96338]. (b) The software failure incident occurring due to software: - The article does not mention any software-related contributing factors that led to the failure incident.
Objective (Malicious/Non-malicious) non-malicious The software failure incident described in the article does not involve any malicious intent. The issue with the Tesla Model X is related to excessive corrosion of a power-steering motor bolt, which is a non-malicious failure caused by environmental factors such as road salt used in cold climates [96338].
Intent (Poor/Accidental Decisions) unknown The articles do not mention any software failure incident related to poor decisions or accidental decisions. Therefore, the intent of the software failure incident in this case is unknown.
Capability (Incompetence/Accidental) accidental (a) The article does not mention any software failure incident related to development incompetence. (b) The software failure incident mentioned in the article is related to excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles built before mid-October 2016, particularly in cold climates with areas using calcium or magnesium road salt. This issue could lead to the loss of power steering, increasing the risk of a crash. Tesla is issuing a recall to address this problem by replacing the bolts, applying sealant to prevent corrosion, and providing new steering gear if needed [96338].
Duration unknown The articles do not mention any software failure incident related to the Tesla Model X recall due to excessive corrosion of a power-steering motor bolt. Therefore, the duration of the software failure incident being permanent or temporary is unknown.
Behaviour other (a) crash: The article does not mention any software-related crashes as the issue discussed is related to excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles [96338]. (b) omission: The article does not mention any software-related omissions as the issue discussed is related to excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles [96338]. (c) timing: The article does not mention any software-related timing issues as the issue discussed is related to excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles [96338]. (d) value: The article does not mention any software-related value issues as the issue discussed is related to excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles [96338]. (e) byzantine: The article does not mention any software-related byzantine behaviors as the issue discussed is related to excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles [96338]. (f) other: The behavior of the software failure incident is not directly related to software issues but rather to a hardware problem involving excessive corrosion of a power-steering motor bolt in Tesla Model X vehicles [96338].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence unknown The article does not mention any software failure incident related to consequences such as death, harm, basic needs impact, property loss, delay, or non-human entities being impacted. It also does not discuss any theoretical consequences of the software failure. The article primarily focuses on the recall issued by Tesla for the Model X due to excessive corrosion of a power-steering motor bolt, which could lead to the loss of power steering and an increased risk of a crash. The consequence mentioned is the potential safety risk associated with the power steering issue, which could be addressed through the recall and service appointments [96338].
Domain transportation (a) The failed system in the reported incident was related to the transportation industry. The software failure incident affected the Tesla Model X, an electric SUV, specifically targeting the power-steering motor bolt, which could lead to the loss of power steering and increase the risk of a crash [96338].

Sources

Back to List