| Recurring |
one_organization |
(a) The software failure incident related to Clearview AI being hacked is an example of a similar incident happening again within the same organization. Clearview AI had faced a security breach where hackers gained access to its client list, although the company stated that its servers were not breached. This incident highlights a vulnerability in Clearview AI's system, indicating a failure in their security measures [95954].
(b) There is no specific information in the provided article about a similar incident happening at other organizations or with their products and services. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase can be seen in the Clearview AI hack incident. The breach allowed hackers to gain access to Clearview AI's client list, indicating a security flaw in the design or implementation of their system [95954].
(b) The software failure incident related to the operation phase is evident in the unauthorized access that occurred in Clearview AI's system. Despite the company stating that their servers were not breached, an intruder managed to gain unauthorized access to their lists of customers, highlighting a failure in the operation or misuse of the system [95954]. |
| Boundary (Internal/External) |
within_system, outside_system |
(a) within_system: The software failure incident in the Clearview AI case was due to a hack where hackers gained unauthorized access to the company's client list. The breach occurred within the system, indicating a vulnerability in Clearview AI's security measures [95954].
(b) outside_system: The incident also involved external factors as the hackers were able to access the database by exploiting a flaw in Clearview AI's system. Additionally, concerns were raised about the company's use of images scraped from the internet, indicating external sources of data being used in the system, which could have contributed to the failure [95954]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in the Clearview AI case was due to non-human actions, specifically a hack. The company's database was hacked, allowing unauthorized access to its client list. Clearview AI stated that its servers were not breached, indicating that the breach was not due to human error but rather a security vulnerability that was exploited by hackers [95954]. |
| Dimension (Hardware/Software) |
software |
(a) The software failure incident related to hardware:
- The article does not mention any hardware-related issues contributing to the software failure incident. Therefore, there is no information provided regarding hardware-related factors in this incident [95954].
(b) The software failure incident related to software:
- The software failure incident in this case was due to a hack on Clearview AI's database, which is a software-related issue. Hackers gained unauthorized access to the client list of Clearview AI, a company known for its facial-recognition technology [95954]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident in this case is malicious. Clearview AI's database was hacked, allowing unauthorized access to its client list by hackers. The attack was intentional and aimed at gaining access to sensitive information stored by the company. The incident was described as an intrusion where an unauthorized party gained access to customer lists, indicating malicious intent [95954]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the hacking of Clearview AI's database can be attributed to poor decisions. Clearview AI's practice of scraping billions of photos from social media platforms without explicit consent raised privacy concerns and led to the unauthorized access of its client list by hackers. Additionally, the incident highlighted the problematic nature of combining facial recognition data with data from other sources like social media, enabling detailed user profiling without consent [95954]. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident related to development incompetence is not explicitly mentioned in the provided article. Therefore, it is unknown whether the failure was due to contributing factors introduced due to lack of professional competence by humans or the development organization.
(b) The software failure incident related to an accidental factor is evident in the article. Clearview AI's database was hacked, allowing unauthorized access to its client list. The company stated that its servers were not breached, indicating that the breach was accidental and not due to intentional actions to compromise the servers [95954]. |
| Duration |
unknown |
The software failure incident reported in the article about Clearview AI being hacked does not specify the duration of the incident as being permanent or temporary. The article mainly focuses on the fact that Clearview AI's database was hacked, leading to unauthorized access to its client list, but it does not provide details on whether the effects of the hack were permanent or temporary [95954]. |
| Behaviour |
value, other |
(a) crash: The article does not mention a crash incident related to the software failure.
(b) omission: The software failure incident in the article is not related to the system omitting to perform its intended functions at an instance(s).
(c) timing: The software failure incident in the article is not related to the system performing its intended functions correctly, but too late or too early.
(d) value: The software failure incident in the article is related to the system performing its intended functions incorrectly. Clearview AI's database was hacked, allowing unauthorized access to its client list, which is a critical failure in terms of protecting sensitive data and privacy [95954].
(e) byzantine: The software failure incident in the article is not related to the system behaving erroneously with inconsistent responses and interactions.
(f) other: The software failure incident in the article involves a security breach where hackers gained access to Clearview AI's client list, indicating a failure in maintaining the security and integrity of the system [95954]. |