| Recurring |
one_organization |
(a) The software failure incident has happened again at one_organization:
The article reports that over 300,000 vehicles from Fiat Chrysler Automobiles are subject to a new recall involving glitchy backup cameras. This indicates that a software problem causing the rearview image to remain on the infotainment screen after the driver shifts out of reverse has affected multiple models from the Jeep, Ram, Dodge, and Chrysler brands [Article 98418].
(b) The software failure incident has happened again at multiple_organization:
There is no information in the provided article suggesting that a similar incident has happened at other organizations or with their products and services. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in this case is related to the design phase. The glitchy backup cameras in over 300,000 vehicles from Fiat Chrysler Automobiles were caused by a software problem that causes the rearview image to remain on the infotainment screen after the driver shifts out of reverse. This issue was identified as putting the vehicles out of compliance with federal safety standards and increasing the risk of a crash, indicating a failure introduced during the system development phase [98418].
(b) The articles do not provide information indicating that the software failure incident was due to factors introduced by the operation or misuse of the system. |
| Boundary (Internal/External) |
within_system |
(a) The software failure incident described in Article 98418 is within_system. The glitchy backup camera issue affecting over 300,000 vehicles from Fiat Chrysler Automobiles is caused by a software problem within the vehicles' infotainment system. The glitch causes the rearview image to remain on the screen after the driver shifts out of reverse, which is a compliance issue with federal safety standards and can distract the driver, increasing the risk of a crash. The solution involves updating the software in the affected vehicles to fix the issue, indicating that the root cause of the failure lies within the system itself [98418]. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident in this case is attributed to a glitch in the backup camera software of over 300,000 vehicles from Fiat Chrysler Automobiles. The glitch causes the rearview image to remain on the infotainment screen after the driver shifts out of reverse, which is a non-human action introduced by the software problem itself [98418].
(b) Human actions are involved in the resolution of the software failure incident. FCA will notify owners of the affected vehicles, and owners will need to bring their vehicles to their local dealer for updated software to fix the issue. This process involves human actions in terms of communication with the owners, scheduling appointments, and applying the software update [98418]. |
| Dimension (Hardware/Software) |
software |
(a) The software failure incident in the article is related to hardware. The glitchy backup cameras in over 300,000 vehicles from Fiat Chrysler Automobiles are causing the rearview image to remain on the infotainment screen after the driver shifts out of reverse. This issue is due to a software problem that affects the functionality of the backup cameras, which are hardware components ([98418]). |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident described in Article #98418 is non-malicious. The glitchy backup camera issue affecting over 300,000 vehicles from Fiat Chrysler Automobiles was caused by a software problem that causes the rearview image to remain on the infotainment screen after the driver shifts out of reverse. This issue was not introduced with the intent to harm the system but rather as a result of a software glitch [98418]. |
| Intent (Poor/Accidental Decisions) |
accidental_decisions |
(a) The software failure incident related to the glitchy backup cameras in over 300,000 vehicles from Fiat Chrysler Automobiles was not due to poor decisions but rather an accidental issue. The glitch causing the rearview image to remain on the infotainment screen after the driver shifts out of reverse was identified as a software problem that put the vehicles out of compliance with federal safety standards. The National Highway Traffic and Safety Administration (NHTSA) highlighted that the lingering rearview image could distract the driver and increase the risk of a crash, indicating that the issue was unintentional and not a result of poor decisions [98418]. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident in the article is not attributed to development incompetence. The glitchy backup camera issue in over 300,000 vehicles from Fiat Chrysler Automobiles was due to a software problem causing the rearview image to remain on the infotainment screen after the driver shifts out of reverse. This issue led to the vehicles being out of compliance with federal safety standards, potentially distracting the driver and increasing the risk of a crash [Article 98418].
(b) The software failure incident in the article is categorized more as accidental rather than intentional. The glitch in the backup cameras of the affected vehicles was not a deliberate act but rather an unintended consequence of the software problem. It was not mentioned that the glitch was introduced intentionally or maliciously [Article 98418]. |
| Duration |
temporary |
The software failure incident reported in Article 98418 is temporary. The glitch causing the rearview image to remain on the infotainment screen after the driver shifts out of reverse is a specific issue introduced by certain circumstances, such as the use of the 8.4-inch or 12-inch infotainment screens in the affected vehicles. This glitch is not a permanent failure but rather a temporary issue that can be resolved through a software update provided by FCA to bring the vehicles back into compliance with federal safety standards. [98418] |
| Behaviour |
crash |
(a) crash: The software failure incident in Article 98418 can be categorized as a crash. The glitch in the software causes the rearview image to remain on the infotainment screen after the driver shifts out of reverse, leading to the system losing its state and not performing its intended function of switching off the rearview image promptly, as required by federal safety standards. This can distract the driver and increase the risk of a crash [98418]. |