Incident: Honda Vehicle Recall: Multiple Software Failures Impacting Safety Systems

Published Date: 2020-08-04

Postmortem Analysis
Timeline 1. The software failure incident with Honda's vehicles, specifically related to distorted or faulty rearview cameras, power sliding doors opening while driving, rearview camera image delays and malfunctions, and faulty instrument panels, happened in 2019-2020 [103640].
System 1. Rearview camera system in 2019-2020 Honda Odyssey [Article 103640] 2. Power sliding doors system in 2018-2020 Honda Odyssey [Article 103640] 3. Rearview camera system in 2019-2021 Honda Pilot, 2019-2020 Honda Passport, and 2019-2020 Honda Odyssey [Article 103640] 4. Instrument panel system in 2019-2021 Honda Pilot, 2019-2020 Honda Passport, and 2018-2020 Honda Odyssey [Article 103640]
Responsible Organization 1. Honda - Honda was responsible for causing the software failure incidents in the reported recalls affecting various models like Odyssey, Pilot, and Passport [103640].
Impacted Organization 1. Honda [103640] 2. Owners of Honda Pilot, Passport, and Odyssey vehicles [103640]
Software Causes 1. Distorted or faulty rearview camera due to water ingress causing poor image and potential failure [103640]. 2. Rearview camera software programming issues leading to delayed image display and potential malfunction [103640]. 3. Incorrect software module installation resulting in critical information not displaying on the instrument panel [103640].
Non-software Causes 1. Water entering the camera mounting holes leading to distorted or faulty rearview camera in Honda vehicles [103640]. 2. Water entering the outer door cables causing power sliding doors to open while driving in Honda Odyssey vans [103640].
Impacts 1. Distorted or faulty rearview camera leading to poor image quality and potential complete failure, affecting 212,068 minivans [103640]. 2. Power sliding doors that may open while driving due to water entering outer door cables, increasing the risk of injury for 324,194 vans [103640]. 3. Rearview camera issues in the 2019-2021 Pilot, 2019-2020 Passport, and 2019-2020 Odyssey, causing delays in producing images and potential complete failure, affecting 499,342 vehicles [103640]. 4. Faulty instrument panels with incorrect software modules installed, resulting in critical information not displaying to the driver such as vehicle speed, oil pressure, selected gear, and rearview camera display, impacting 607,784 vehicles [103640].
Preventions 1. Implementing thorough software testing procedures to catch issues like distorted or faulty rearview cameras and bad software programming before the vehicles are released to the market [103640]. 2. Conducting regular software quality assurance checks to ensure that the correct software modules are being installed during production to prevent critical information display failures [103640]. 3. Enhancing software security measures to prevent unauthorized access or tampering that could lead to software-related safety issues in vehicles [unknown].
Fixes 1. Installing a new backup camera to address the distorted or faulty rearview camera issue affecting the 2019-2020 Odyssey [103640]. 2. Providing new outer door cables to prevent the power sliding doors from opening while driving due to water entering the cables in the 2018-2020 Odyssey [103640]. 3. Reprogramming the software module to correct the faulty instrument panels in the 2019-2021 Pilot, 2019-2020 Passport, and 2018-2020 Odyssey [103640].
References 1. National Highway Traffic Safety Administration [103640] 2. Honda [103640]

Software Taxonomy of Faults

Category Option Rationale
Recurring one_organization, multiple_organization (a) In the software failure incident reported in Article 103640, Honda experienced a recurring issue with rearview cameras in multiple models of their vehicles. The article mentions that the 2019-2020 Odyssey was part of two recalls due to problems with the rearview camera. The first recall was for a distorted or faulty rearview camera due to water entering the camera mounting holes, affecting 212,068 minivans. The second recall for the Odyssey was related to rearview camera woes in conjunction with the 2019-2021 Pilot and 2019-2020 Passport, affecting a total of 499,342 vehicles. These incidents indicate a recurring software failure issue with the rearview cameras in Honda vehicles [103640]. (b) The software failure incident involving rearview cameras was not limited to Honda vehicles only. The article mentions that the 2019-2021 Pilot, 2019-2020 Passport, and 2018-2020 Odyssey were part of a recall due to faulty instrument panels caused by incorrect software module installation. This issue affected a total of 607,784 vehicles. This broader scope of the software failure incident involving incorrect software programming and display issues indicates a similar problem occurring across multiple organizations or manufacturers [103640].
Phase (Design/Operation) design, operation (a) The software failure incident related to the design phase is evident in the article. Honda announced recalls for various models due to software-related issues introduced during the development phases. For example, in the case of the 2019-2021 Pilot, 2019-2020 Passport, and 2018-2020 Odyssey, there was a recall due to faulty instrument panels caused by the incorrect software module being installed during production. This resulted in critical information not being displayed to the driver, such as vehicle speed, oil pressure, selected gear, and rearview camera display [103640]. (b) The software failure incident related to the operation phase is also present in the articles. One of the recalls mentioned in the article is for power sliding doors that may open while driving in Honda Odyssey vans from the 2018-2020 model years. This issue was caused by water entering the outer door cables, freezing in cold temperatures, and preventing the sliding doors from shutting completely, leading to the doors opening while driving [103640].
Boundary (Internal/External) within_system (a) within_system: The software failure incidents mentioned in the article are primarily within the system. For example, the recalls for distorted or faulty rearview cameras, power sliding doors that may open while driving, rearview camera woes, and faulty instrument panels are all related to issues within the vehicles' software systems [103640].
Nature (Human/Non-human) non-human_actions (a) The software failure incident occurring due to non-human actions: - The recall for the 2019-2020 Odyssey is due to a distorted or faulty rearview camera where water can make its way into the camera mounting holes and create a poor image, leading to the backup camera malfunctioning [103640]. - The recall for the 2019-2021 Pilot, 2019-2020 Passport, and 2018-2020 Odyssey is due to faulty instrument panels caused by the incorrect software module being installed during production, resulting in critical information not being displayed to the driver [103640]. (b) The software failure incident occurring due to human actions: - There is no specific mention in the articles about the software failure incidents being caused by human actions.
Dimension (Hardware/Software) hardware, software (a) The software failure incident occurring due to hardware: - The recall for the 2019-2020 Odyssey is due to a distorted or faulty rearview camera caused by water making its way into the camera mounting holes, leading to a poor image and potential malfunction [103640]. - The recall for the power sliding doors in the 2018-2020 Odyssey is due to water entering the outer door cables, potentially freezing in cold temperatures and preventing the doors from shutting completely, which could lead to them opening while driving [103640]. (b) The software failure incident occurring due to software: - The recall for the 2019-2021 Pilot, 2019-2020 Passport, and 2018-2020 Odyssey is related to faulty instrument panels caused by incorrect software module installation during production. This results in critical information like vehicle speed, oil pressure, selected gear, and rearview camera display not showing up due to the software issue [103640]. - The same vehicles are also affected by rearview camera issues where the cameras may not produce an image right away or stop functioning due to bad software programming, leading to non-compliance with federal motor safety standards [103640].
Objective (Malicious/Non-malicious) non-malicious (a) The articles do not mention any software failure incident related to malicious intent. (b) The software failure incidents mentioned in the articles are non-malicious. The failures are attributed to issues such as distorted or faulty rearview cameras, water ingress causing poor image quality, faulty software programming leading to backup camera problems, and incorrect software module installation affecting critical information display to the driver [103640].
Intent (Poor/Accidental Decisions) accidental_decisions (a) The software failure incident related to the recalls by Honda does not seem to be directly linked to poor decisions. The failures mentioned in the articles are primarily due to technical issues such as distorted or faulty rearview cameras, water intrusion causing problems with the cameras and power sliding doors, and bad software programming affecting the backup cameras and instrument panels. These issues appear to be more related to technical faults and design flaws rather than poor decisions made by the company. (b) The software failure incident related to the recalls by Honda appears to be more aligned with accidental decisions or unintended mistakes. The failures mentioned in the articles are attributed to technical issues such as distorted or faulty rearview cameras, water intrusion causing problems with the cameras and power sliding doors, bad software programming affecting the backup cameras and instrument panels. These issues seem to stem from unintentional errors in design, manufacturing, or software programming rather than deliberate poor decisions.
Capability (Incompetence/Accidental) development_incompetence, accidental (a) The software failure incident related to development incompetence can be seen in the article where Honda mentioned that the 2019-2021 Pilot, 2019-2020 Passport, and 2018-2020 Odyssey were part of a recall due to faulty instrument panels. The incorrect software module may have been installed during production, leading to critical information not being displayed to the driver, such as vehicle speed, oil pressure, selected gear, and rearview camera display. This issue was attributed to the incorrect software programming during production, indicating a failure due to development incompetence [103640]. (b) The software failure incident related to accidental factors can be observed in the same article where Honda stated that the 2019-2020 Odyssey was recalled due to a distorted or faulty rearview camera. Water entering the camera mounting holes was identified as the cause of the poor image and potential malfunction of the backup camera. Additionally, water entering the outer door cables of the 2018-2020 Odyssey could lead to the power sliding doors opening while driving, which was attributed to water freezing in the cables. These incidents highlight failures introduced accidentally, such as water intrusion causing issues with the camera and door cables [103640].
Duration permanent, temporary The software failure incidents mentioned in the articles can be categorized as both permanent and temporary: (a) Permanent: The article mentions a recall related to faulty instrument panels in certain Honda vehicles where incorrect software modules were installed during production. This resulted in critical information such as vehicle speed, oil pressure, selected gear, and rearview camera display not showing up for the driver. The fix for this issue involves reprogramming the software module, indicating that the failure was permanent until the software was reprogrammed [103640]. (b) Temporary: Another recall mentioned in the articles is related to rearview camera issues in Honda vehicles. The backup cameras in some vehicles may not produce an image right away or may stop functioning due to bad software programming. This indicates that the failure is temporary and can be resolved by addressing the software programming issue [103640].
Behaviour crash, omission, value, other (a) crash: The software failure incident related to the Honda vehicles involves a crash behavior where the backup camera may stop functioning altogether, creating a poor image or no display image at all [103640]. (b) omission: The software failure incident also includes an omission behavior where the rearview cameras of certain Honda vehicles may not produce an image right away or may stop functioning due to bad software programming, leading to non-compliance with federal motor safety standards [103640]. (c) timing: There is no specific mention of a timing-related software failure incident in the provided article. (d) value: The software failure incident includes a value behavior where the incorrect software module installed during production in certain Honda vehicles results in critical information not being displayed to the driver, such as vehicle speed, oil pressure, selected gear, and rearview camera display [103640]. (e) byzantine: There is no indication of a byzantine-related software failure incident in the given article. (f) other: The software failure incident also involves other behaviors such as the power sliding doors of certain Honda vans opening while driving due to water entering the outer door cables, which could be considered as a different type of failure behavior [103640].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence unknown (a) death: People lost their lives due to the software failure - There is no mention of any deaths resulting from the software failure incident in the articles [103640]. (b) harm: People were physically harmed due to the software failure - The article mentions a risk of injury due to the power sliding doors potentially opening while driving, but it does not specify any actual physical harm that occurred as a result of the software failure [103640]. (c) basic: People's access to food or shelter was impacted because of the software failure - There is no indication that people's access to food or shelter was impacted by the software failure incident [103640]. (d) property: People's material goods, money, or data was impacted due to the software failure - The software failure incident primarily affected the functionality of vehicles, such as rearview cameras and power sliding doors, but there is no mention of direct impact on people's material goods, money, or data [103640]. (e) delay: People had to postpone an activity due to the software failure - The article does not mention any activities being postponed as a result of the software failure incident [103640]. (f) non-human: Non-human entities were impacted due to the software failure - The software failure incident impacted the functionality of vehicles, specifically rearview cameras, power sliding doors, and instrument panels, but there is no mention of non-human entities being directly impacted [103640]. (g) no_consequence: There were no real observed consequences of the software failure - The software failure incident led to specific issues with rearview cameras, power sliding doors, and instrument panels in Honda vehicles, indicating real consequences for vehicle owners [103640]. (h) theoretical_consequence: There were potential consequences discussed of the software failure that did not occur - The articles do not discuss potential consequences that did not actually occur as a result of the software failure incident [103640]. (i) other: Was there consequence(s) of the software failure not described in the (a to h) options? What is the other consequence(s)? - There are no other consequences mentioned in the articles beyond the impact on the functionality of the vehicles due to the software failure incident [103640].
Domain transportation (a) The software failure incident reported in the article is related to the transportation industry. Honda announced recalls for a total of 1.6 million vehicles, including models such as Honda Pilot, Passport, and Odyssey, due to various issues like faulty rearview cameras and power sliding doors [Article 103640]. These recalls highlight the impact on transportation systems and the potential risks to vehicle safety and functionality.

Sources

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