Incident: Cyberattack on European Medicines Agency's Vaccine Data.

Published Date: 2020-12-11

Postmortem Analysis
Timeline 1. The software failure incident, which was a hack on the European Medicines Agency leading to the unlawful access of documents relating to the Pfizer and BioNTech Covid-19 vaccine candidate, happened around December 2020 [108756].
System 1. European Medicines Agency's server 2. Pfizer and BioNTech's Covid-19 vaccine candidate, BNT162b2 regulatory submission documents stored on EMA server
Responsible Organization 1. Hackers targeted the European Medicines Agency, leading to the software failure incident [108756].
Impacted Organization 1. European Medicines Agency (EMA) [Article 108756] 2. Pharmaceutical company Pfizer and biotech company BioNTech [Article 108756]
Software Causes 1. The software cause of the failure incident was a cyberattack on the European Medicines Agency, leading to the unlawful access of documents relating to the regulatory submission for Pfizer and BioNTech's Covid-19 vaccine candidate [108756].
Non-software Causes 1. The breach on the European Medicines Agency was caused by a cyberattack, indicating a security vulnerability in the agency's systems [108756]. 2. Hackers targeted pharmaceutical companies and academic institutions working on potential vaccines, such as Pfizer and BioNTech, indicating a broader trend of cyber threats in the healthcare and pharmaceutical industry [108756]. 3. Various hacking groups from different countries, including Russia, North Korea, China, and others, were involved in targeting companies involved in Covid-19 research, highlighting the global nature of cyber threats in the context of the pandemic [108756].
Impacts 1. The software failure incident, which involved a hack on the European Medicines Agency, led to the unlawful access of documents relating to the regulatory submission for Pfizer and BioNTech's Covid-19 vaccine candidate [108756]. 2. The incident raised concerns about the security and integrity of vaccine-related data, potentially compromising the confidentiality and trust in the regulatory process [108756]. 3. The hack highlighted the vulnerability of organizations involved in Covid-19 research and vaccine development to cyberattacks from various threat actors, including state-sponsored groups and cybercriminals [108756].
Preventions 1. Implementing robust cybersecurity measures such as multi-factor authentication, encryption, and regular security audits could have prevented the hack on the European Medicines Agency [108756]. 2. Increasing awareness and training on cybersecurity best practices among employees to prevent phishing attacks and social engineering attempts that could lead to breaches [108756]. 3. Enhancing network monitoring and intrusion detection systems to quickly identify and respond to any unauthorized access attempts or suspicious activities on the network [108756].
Fixes 1. Enhancing cybersecurity measures to prevent future cyberattacks on regulatory bodies like the European Medicines Agency [108756]. 2. Implementing stricter access controls and encryption protocols to safeguard sensitive vaccine information stored on servers [108756]. 3. Conducting thorough investigations to identify the perpetrators behind the cyberattack and holding them accountable [108756]. 4. Collaborating with law enforcement agencies to enhance cybersecurity protocols and response mechanisms against potential future attacks [108756].
References 1. European Medicines Agency (EMA) [108756] 2. Pfizer and BioNTech [108756] 3. UK’s National Cyber Security Center 4. Federal prosecutors 5. Microsoft 6. IBM 7. The Wall Street Journal 8. Reuters

Software Taxonomy of Faults

Category Option Rationale
Recurring multiple_organization (a) The software failure incident related to the hack on the European Medicines Agency (EMA) involving the Pfizer and BioNTech Covid-19 vaccine submission is a unique incident for these specific organizations. There is no mention in the articles of a similar incident happening before within these organizations. (b) The articles mention previous incidents of hackers targeting research data related to the coronavirus and vaccines under development at various organizations. For example, in July, the UK's National Cyber Security Center reported on a hacking group targeting pharmaceutical companies and academic institutions [108756]. Additionally, federal prosecutors indicted two Chinese nationals for attempting to break into networks at biotech firms working on Covid-19 vaccines [108756]. Furthermore, Microsoft reported that hackers from Russia and North Korea targeted prominent companies involved in Covid-19 research in multiple countries [108756]. These incidents indicate that similar software failure incidents have occurred at multiple organizations involved in Covid-19 research.
Phase (Design/Operation) design (a) The software failure incident related to the design phase can be seen in the hack on the European Medicines Agency (EMA) where documents relating to the regulatory submission for Pfizer and BioNTech’s Covid-19 vaccine candidate were unlawfully accessed. This breach occurred due to a cyberattack on the EMA's system, indicating a failure introduced by system development or updates [108756]. (b) The software failure incident related to the operation phase is not explicitly mentioned in the provided article.
Boundary (Internal/External) within_system (a) within_system: The software failure incident reported in the articles is primarily due to contributing factors that originate from within the system. The breach and unauthorized access to vaccine-related documents stored on the European Medicines Agency (EMA) server were a result of a cyberattack [108756]. The incident involved the EMA's own system being compromised, leading to the unlawful access of sensitive information related to the Pfizer and BioNTech Covid-19 vaccine candidate. Additionally, the EMA spokesperson mentioned that despite the cyberattack, the agency remains fully functional, indicating that the core system itself was affected by the breach.
Nature (Human/Non-human) human_actions (a) The software failure incident in this case was not due to non-human actions but rather a cyberattack by hackers targeting the European Medicines Agency (EMA) to unlawfully access documents related to the regulatory submission for the Pfizer and BioNTech Covid-19 vaccine candidate [108756]. (b) The software failure incident was a result of human actions, specifically a cyberattack orchestrated by hackers targeting the EMA to access documents related to the regulatory submission for the Pfizer and BioNTech Covid-19 vaccine candidate [108756].
Dimension (Hardware/Software) software (a) The software failure incident reported in the articles is not related to hardware issues but rather to a cyberattack on the European Medicines Agency (EMA) leading to the unlawful access of documents related to the regulatory submission for Pfizer and BioNTech's Covid-19 vaccine candidate [108756]. (b) The software failure incident is attributed to a cyberattack on the EMA's systems, indicating a failure originating in software security vulnerabilities rather than hardware issues [108756].
Objective (Malicious/Non-malicious) malicious (a) The software failure incident in this case is malicious. The European Medicines Agency (EMA) was subject to a cyberattack where documents relating to the regulatory submission for Pfizer and BioNTech's Covid-19 vaccine candidate were unlawfully accessed by hackers [108756]. Additionally, there have been reports of various hacking groups targeting pharmaceutical companies and academic institutions working on potential vaccines for Covid-19, indicating a malicious intent to disrupt or gain unauthorized access to sensitive information [108756].
Intent (Poor/Accidental Decisions) unknown (a) The intent of the software failure incident related to poor_decisions: - The software failure incident, in this case, was not due to poor decisions but rather a deliberate cyberattack on the European Medicines Agency (EMA) to unlawfully access documents related to the regulatory submission for Pfizer and BioNTech's Covid-19 vaccine candidate [108756]. (b) The intent of the software failure incident related to accidental_decisions: - The software failure incident was not accidental but rather a result of a cyberattack on the EMA to unlawfully access vaccine-related documents [108756].
Capability (Incompetence/Accidental) accidental (a) The software failure incident related to development incompetence is not explicitly mentioned in the provided article. Therefore, it is unknown whether the incident was caused by factors introduced due to lack of professional competence by humans or the development organization. (b) The software failure incident related to accidental factors is evident in the article. The breach on the European Medicines Agency's server, leading to the unlawful access of documents relating to the regulatory submission for Pfizer and BioNTech's Covid-19 vaccine candidate, was accidental in nature. The breach was described as a cyberattack, and it was not specified whether the attackers sought vaccine information, tried to infect the network with ransomware, or had another purpose in mind [108756].
Duration unknown The articles do not provide specific information about the duration of the software failure incident related to the hack on the European Medicines Agency (EMA) and the unauthorized access to documents related to the Pfizer and BioNTech Covid-19 vaccine candidate. Therefore, the duration of the software failure incident being permanent or temporary is unknown.
Behaviour crash, other (a) crash: The software failure incident in the article is related to a cyberattack on the European Medicines Agency (EMA) resulting in the unlawful access of documents related to the regulatory submission for Pfizer and BioNTech's Covid-19 vaccine candidate. This incident can be categorized as a crash as the system lost its state due to the cyberattack, impacting its intended functions [108756]. (b) omission: The incident does not specifically mention any omission of the system's intended functions. However, the unauthorized access to documents could potentially lead to the omission of critical information or data integrity issues [108756]. (c) timing: The timing of the software failure incident is not directly related to the system performing its intended functions too late or too early. The focus of the incident is on the cyberattack and unlawful access to vaccine-related documents [108756]. (d) value: The software failure incident does not involve the system performing its intended functions incorrectly. Instead, the issue lies in the unauthorized access to sensitive documents stored on the EMA server [108756]. (e) byzantine: The software failure incident does not exhibit characteristics of a byzantine failure where the system behaves erroneously with inconsistent responses and interactions. The incident primarily involves a cyberattack and unauthorized access to vaccine-related documents [108756]. (f) other: The behavior of the software failure incident can be categorized as a security breach resulting from a cyberattack. The attackers unlawfully accessed documents related to the regulatory submission for Pfizer and BioNTech's Covid-19 vaccine candidate stored on the EMA server, indicating a breach in the system's security protocols [108756].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence property, non-human (a) unknown (b) unknown (c) unknown (d) [108756] The software failure incident, which involved a hack on the European Medicines Agency, resulted in the unlawful access of documents relating to the regulatory submission for Pfizer and BioNTech's Covid-19 vaccine candidate. This breach impacted the security and confidentiality of sensitive vaccine information stored on the EMA server. (e) unknown (f) unknown (g) unknown (h) unknown (i) unknown
Domain health (a) The failed system in this incident was related to the health industry as it involved the breach of documents relating to the regulatory submission for Pfizer and BioNTech’s Covid-19 vaccine candidate [108756]. (j) The incident also highlighted the targeting of pharmaceutical companies and academic institutions working on potential vaccines for Covid-19, indicating a focus on the health industry [108756].

Sources

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