| Recurring |
one_organization |
(a) The software failure incident has happened again at one_organization:
- CD Projekt Red, the developer of Cyberpunk 2077, experienced a ransomware attack that forced them to delay a patch addressing performance issues and bugs [Article 111130].
- The hack on CD Projekt Red's network occurred after the company faced criticism for the poor quality of Cyberpunk 2077 on base PS4 and Xbox One hardware [Article 111130].
(b) The software failure incident has happened again at multiple_organization:
- There is no specific mention in the provided article about the software failure incident happening again at other organizations or with their products and services. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in this case can be attributed to the design phase. The delay in releasing the patch addressing Cyberpunk 2077's performance issues and bugs was caused by a ransomware attack on developer CD Projekt Red's network. This attack forced the company to postpone the patch to the latter half of March [Article 111130]. The ransomware attack introduced a contributing factor related to system development and maintenance, impacting the design phase of the software development process. |
| Boundary (Internal/External) |
within_system, outside_system |
(a) within_system: The software failure incident in this case, the delay in releasing the patch for Cyberpunk 2077 due to a ransomware attack, can be categorized as within_system. The delay and impact on the patch release were directly caused by the hack on CD Projekt Red's network, which is an internal factor related to the company's systems and operations [111130].
(b) outside_system: The software failure incident can also be categorized as outside_system. The ransomware attack on CD Projekt Red's network was an external factor originating from outside the system, impacting the company's ability to release the patch for Cyberpunk 2077 as planned [111130]. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident in this case was due to non-human actions, specifically a ransomware attack on the developer CD Projekt Red's network [111130]. This attack led to the delay in releasing the patch addressing performance issues and bugs in Cyberpunk 2077.
(b) Human actions also played a role in the software failure incident as the attackers behind the ransomware attack were humans who threatened to release the source code for Cyberpunk, The Witcher 3, an "unreleased version of Witcher 3," and the spinoff card game Gwent [111130]. Additionally, the acknowledgment by the developer's co-founder in an apology video highlighted the human involvement in the failure, acknowledging that the console version of Cyberpunk did not meet the quality standard desired [111130]. |
| Dimension (Hardware/Software) |
software |
(a) The software failure incident in this case was not directly attributed to hardware issues. The delay in releasing the patch for Cyberpunk 2077 was caused by a ransomware attack on the developer CD Projekt Red's network, which forced them to postpone the patch release [111130].
(b) The software failure incident was primarily due to issues originating in the software itself. CD Projekt Red acknowledged that the console version of Cyberpunk 2077 did not meet the quality standard they intended, leading to widespread reports of the game being nearly unplayable on base PS4 and Xbox One hardware. The need for numerous overall quality improvements and fixes in the upcoming patch 1.2 further highlights software-related issues [111130]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident in this case is malicious. The failure was caused by a ransomware attack on developer CD Projekt Red's network, where attackers threatened to release the source code for various games including Cyberpunk 2077, The Witcher 3, and Gwent. This attack forced the delay of a patch addressing performance issues and bugs in Cyberpunk 2077 [111130]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The intent of the software failure incident related to poor_decisions:
- The software failure incident involving Cyberpunk 2077's performance issues and bugs was exacerbated by a ransomware attack on developer CD Projekt Red's network, leading to the delay of a crucial patch [111130].
- The incident highlighted poor decisions in terms of cybersecurity measures and possibly in the handling of sensitive data, as the attackers threatened to release the source code for various games, including Cyberpunk 2077 and The Witcher 3 [111130].
- Additionally, the acknowledgment by the developer's co-founder that the console version of Cyberpunk 2077 did not meet the quality standard indicates poor decisions in the initial release and testing phases of the game [111130]. |
| Capability (Incompetence/Accidental) |
development_incompetence, accidental |
(a) The software failure incident related to development incompetence is evident in the article as it mentions how the developer, CD Projekt Red, acknowledged that the console version of Cyberpunk 2077 "did not meet the quality standard we wanted it to meet" [Article 111130]. This indicates that there were issues with the development process that led to the game's poor performance on base PS4 and Xbox One hardware.
(b) The software failure incident related to accidental factors is seen in the article where it is reported that CD Projekt Red's network was hacked, leading to a ransomware attack that forced the developer to delay the patch for Cyberpunk 2077 [Article 111130]. This incident was not intentional but rather a result of external malicious actors gaining unauthorized access to the developer's network. |
| Duration |
temporary |
(a) The software failure incident in this case can be considered temporary. The delay in releasing the patch addressing Cyberpunk 2077's performance issues and bugs was caused by a ransomware attack on developer CD Projekt Red's network [111130]. This incident was not a permanent failure but rather a temporary setback caused by external factors. |
| Behaviour |
other |
(a) crash: The software failure incident in Article 111130 is not specifically described as a crash where the system loses state and does not perform any of its intended functions.
(b) omission: The software failure incident in Article 111130 does not involve the system omitting to perform its intended functions at an instance(s).
(c) timing: The software failure incident in Article 111130 is not related to the system performing its intended functions correctly but too late or too early.
(d) value: The software failure incident in Article 111130 is not directly related to the system performing its intended functions incorrectly.
(e) byzantine: The software failure incident in Article 111130 does not involve the system behaving erroneously with inconsistent responses and interactions.
(f) other: The software failure incident in Article 111130 is primarily related to a ransomware attack on the developer CD Projekt Red, leading to the delay of a patch for Cyberpunk 2077. This incident falls under the category of a security breach rather than a specific software behavior failure. |