| Recurring |
one_organization |
(a) The software failure incident having happened again at one_organization:
The software failure incident related to the Hyundai Kona Electric vehicles occurred again within the same organization. The Kona EV was first recalled late last year for a software upgrade after a spate of fires. However, one of the recalled Kona EVs caught fire in January, leading to concerns about the adequacy of the first recall [Article 111716].
(b) The software failure incident having happened again at multiple_organization:
There is no specific information in the provided articles about the software failure incident happening again at other organizations or with their products and services. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident in the Hyundai Kona Electric vehicles was primarily related to the design phase. The incident was attributed to a software upgrade conducted late last year after a spate of fires, which was followed by another fire in January. LG Energy Solution, the manufacturer of the batteries, mentioned that Hyundai misapplied their suggestions for fast-charging logic in the battery management system, indicating a design flaw in the software implementation [111716].
(b) Additionally, there were issues related to the operation phase. Some Kona EV owners complained about delays and poor communication from Hyundai regarding the battery replacement process, leading to frustration and concerns about safety. Owners mentioned difficulties in getting clear information on when their vehicles would be fixed, indicating operational challenges in managing the recall process effectively [112829]. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident related to the Hyundai Kona Electric vehicles was primarily within the system. The initial recall was for a software upgrade after a spate of fires involving the Kona EVs [111716]. The software upgrade was offered to address the issue of fires, but it was later determined that the software upgrade was not sufficient, leading to the decision to replace the battery systems in the affected vehicles [112829]. The failure originated from within the system in terms of the software management of the battery systems in the vehicles. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident occurring due to non-human actions:
- The software failure incident related to the Hyundai Kona Electric vehicles was primarily due to battery system issues, specifically fire risks associated with the battery packs [Article 111716].
- LG Energy Solution, the manufacturer of the batteries, mentioned that the battery cell should not be seen as the direct cause of the fire risks, indicating that the issue was not solely due to the battery cells themselves [Article 111716].
(b) The software failure incident occurring due to human actions:
- LG Energy Solution stated that Hyundai misapplied LG's suggestions for fast-charging logic in the battery management system, implying that human actions in the application of these suggestions may have contributed to the fire risks [Article 111716].
- There were complaints from Kona EV owners about delays and poor communication from Hyundai regarding the battery replacement process, which could be attributed to human actions in managing the recall process [Article 112829]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident occurring due to hardware:
- The software failure incident related to the Hyundai Kona Electric vehicles was primarily due to battery system issues, specifically fire risks originating from the battery systems [Article 111716].
- LG Energy Solution, the manufacturer of the batteries, mentioned that Hyundai misapplied LG's suggestions for fast-charging logic in the battery management system, indicating a hardware-related issue in the battery management system [Article 111716].
(b) The software failure incident occurring due to software:
- The initial recall of the Kona EV was for a software upgrade after a spate of fires, suggesting a software-related issue that needed to be addressed [Article 111716].
- Hyundai offered a software upgrade in October to address the issue of fires in the Kona EVs, indicating a software-related issue that required a fix [Article 112829]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident related to the Hyundai Kona Electric vehicles was non-malicious. The incident involved a recall of 82,000 electric vehicles globally due to fire risks associated with the battery systems. The recall was initiated after a spate of fires involving the Kona EV, leading to concerns about safety and the need for battery replacements [Article 111716, Article 112829].
(b) The software failure incident was not malicious but rather a result of issues with the battery management system and defects in some battery cells produced at LG Energy's China factory. The incident was attributed to misapplication of fast-charging logic in the battery management system, and there were disagreements between Hyundai and LG Energy Solution regarding the cause of the fires. The focus was on addressing the safety concerns and potential fire hazards associated with the battery systems in the electric vehicles [Article 111716]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the battery fires in Hyundai's Kona EVs was primarily due to poor decisions. Hyundai had initially conducted a software upgrade after a spate of fires, but one of the recalled Kona EVs caught fire again, leading to a probe by South Korean authorities to determine if the first recall was adequate [111716]. LG Energy Solution, the manufacturer of the batteries, mentioned that Hyundai misapplied their suggestions for fast-charging logic in the battery management system, indicating a misalignment in decision-making between the two companies [111716]. Additionally, there were delays and poor communication in the recall process, with owners expressing frustration over the lack of clarity and communication from Hyundai, potentially exacerbating the situation [112829]. |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The software failure incident occurring due to development incompetence:
- The software failure incident involving the Hyundai Kona Electric was initially addressed with a software upgrade after a series of fires [Article 111716].
- Hyundai faced criticism for misapplying LG's suggestions for fast-charging logic in the battery management system, potentially contributing to the fire risks [Article 111716].
- There were concerns about the adequacy of the first recall and whether it had been effective in addressing the fire risks, leading to a probe by South Korean authorities [Article 111716].
(b) The software failure incident occurring accidentally:
- The software failure incident involving the Hyundai Kona Electric was initially addressed with a software upgrade after a series of fires [Article 111716].
- Hyundai faced criticism for misapplying LG's suggestions for fast-charging logic in the battery management system, potentially contributing to the fire risks [Article 111716].
- LG Energy Solution, the manufacturer of the batteries, stated that the battery cell should not be seen as the direct cause of the fire risks, implying that the issue may have been accidental rather than intentional [Article 111716]. |
| Duration |
temporary |
The software failure incident related to the Hyundai Kona Electric vehicles was temporary. The initial recall late last year for a software upgrade was conducted after a spate of fires, indicating that the software issue was introduced by certain circumstances [111716]. Additionally, the article mentions that following a consumer outcry and at least one fire in a vehicle that had been recalled for the upgrade, Hyundai agreed to replace the batteries, indicating that the software upgrade did not fully address the issue [112829]. |
| Behaviour |
crash, value, other |
(a) crash: The software failure incident in the Hyundai Kona Electric vehicles can be categorized as a crash. The article mentions that the vehicles were first recalled for a software upgrade after a spate of fires, indicating that the software was not functioning correctly, leading to potential safety hazards [111716].
(b) omission: There is no specific mention of the software failure incident being related to omission in the articles.
(c) timing: The software failure incident is not related to timing issues where the system performs its intended functions but at the wrong time.
(d) value: The software failure incident in the Hyundai Kona Electric vehicles can be categorized as a value failure. LG Energy Solution, the manufacturer of the batteries, mentioned that Hyundai misapplied LG's suggestions for fast-charging logic in the battery management system, indicating that the system was not performing its intended functions correctly, leading to fire risks [111716].
(e) byzantine: There is no indication in the articles that the software failure incident exhibited byzantine behavior with inconsistent responses and interactions.
(f) other: The software failure incident could also be categorized as a flaw in the system design or implementation, leading to potential safety risks and the need for a costly recall of battery systems in the electric vehicles [111716]. |