| Recurring |
one_organization, multiple_organization |
a) The software failure incident related to HDMI compatibility issues with 4K/120Hz video playback has happened again within the same organization. Yamaha's early 8K receivers, including the V6A, require additional hardware fixes due to a bug preventing them from displaying the highest-quality video. Owners of these models need to replace an internal HDMI mainboard to address the issue, especially when connecting gaming consoles like Xbox Series X or Nvidia RTX 30-series graphics cards [114674].
b) The software failure incident related to HDMI compatibility issues with 4K/120Hz video playback has also affected multiple organizations. Marantz and Denon, which are separate brands under Sound United, are offering a free hardware dongle (SPK618 HDMI adapter) to address the compatibility problems with 4K/120Hz video playback on their 2020 and 2021 8K-compatible receivers. This solution is aimed at fixing issues with gaming consoles like PS5 and Xbox Series, as well as graphics cards [114674]. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in this case is primarily related to the design phase. The issue stems from a bug preventing the affected AV receivers from displaying the highest-quality video, specifically 4K resolution and 120Hz frame rate. The problem is attributed to a Panasonic-sourced chipset used for the 8K video sections in the affected receiver models, indicating a design flaw in the hardware or software implementation [114674].
(b) There is no specific information in the articles pointing to the software failure incident being related to the operation phase or misuse of the system. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident described in the article is primarily within the system. The issue is related to a bug in the 8K-compatible AV receivers from Yamaha, Denon, and Marantz that prevents them from displaying the highest-quality video, specifically 4K resolution and 120Hz frame rate. The problem is attributed to a Panasonic-sourced chipset used for the 8K video sections in the affected receiver models [114674]. The companies are offering hardware fixes such as replacing internal HDMI mainboards for some models and providing free hardware dongles for others to address the compatibility issues with gaming consoles and graphics cards. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in this case is primarily due to non-human actions. The issue with the 8K-compatible AV receivers from Yamaha, Denon, and Marantz preventing them from displaying the highest-quality video is attributed to a bug related to the Panasonic-sourced chipset used for the 8K video sections in the affected receiver models. This bug is causing compatibility problems with 4K/120Hz video playback when connecting gaming consoles and graphics cards to these receivers [114674]. |
| Dimension (Hardware/Software) |
hardware |
(a) The software failure incident in the articles is primarily related to hardware issues. The bug preventing the 8K-compatible AV receivers from displaying the highest-quality video is attributed to a hardware problem, specifically the internal HDMI mainboard in the Yamaha receivers and the need for a hardware dongle in the Marantz and Denon receivers to fix the 4K/120Hz video playback issues. The problem is identified as originating from a Panasonic-sourced chipset used for the 8K video sections in the affected receiver models [114674]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident described in the article is non-malicious. It is a bug in the 8K-compatible AV receivers from Yamaha, Denon, and Marantz that is preventing them from displaying the highest-quality video, specifically 4K resolution and 120Hz frame rate. The issue is attributed to a Panasonic-sourced chipset used for the 8K video sections in the affected receiver models, causing compatibility problems with gaming consoles and graphics cards [114674]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
The intent of the software failure incident in the provided article is related to poor_decisions. This is evident from the fact that the issue with the 8K-compatible AV receivers from Yamaha, Denon, and Marantz is attributed to a bug preventing them from displaying the highest-quality video, specifically 4K resolution and 120Hz frame rate. The problem is identified as stemming from a Panasonic-sourced chipset used for the 8K video sections in the affected receiver models, indicating a design or decision-making flaw in selecting the chipset [114674]. |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The software failure incident in the article is related to development incompetence. The issue with the 8K-compatible AV receivers from Yamaha, Denon, and Marantz preventing them from displaying the highest-quality video is attributed to a bug in the internal HDMI mainboard of the receivers. This bug is causing compatibility problems with 4K/120Hz video playback when connecting gaming consoles and graphics cards. The problem is specifically mentioned to be a result of a Panasonic-sourced chipset used for the 8K video sections in the affected receiver models, indicating a development issue [114674].
(b) There is no specific mention of the software failure incident being accidental in the provided article. |
| Duration |
temporary |
From the provided article [114674], the software failure incident related to the 8K-compatible AV receivers from Yamaha, Denon, and Marantz is temporary. The failure is temporary because it is caused by a bug preventing the receivers from displaying the highest-quality video, specifically 4K resolution and 120Hz frame rate. The companies are offering hardware fixes such as replacing internal HDMI mainboards for some models and providing free hardware dongles for others to address the issue. Additionally, users can use workarounds like connecting the gaming console directly to the TV and using HDMI eARC to feed the receiver until the issue is resolved. The companies have not yet provided a timeline for when the on-sale models will be fixed, indicating that the failure is temporary and can be addressed with specific hardware fixes or workarounds. |
| Behaviour |
value, other |
(a) crash: The software failure incident described in the article does not involve a crash where the system loses state and does not perform any of its intended functions. Instead, the issue is related to a bug preventing the AV receivers from displaying the highest-quality video, specifically 4K resolution and 120Hz frame rate [114674].
(b) omission: The failure is not due to the system omitting to perform its intended functions at an instance(s). It is more about the system's inability to display video with the desired quality due to a bug [114674].
(c) timing: The failure is not related to the system performing its intended functions correctly but too late or too early. It is more about the system's inability to display video with the desired quality due to a bug [114674].
(d) value: The software failure incident is primarily due to the system performing its intended functions incorrectly. The bug in the AV receivers is causing them to be unable to display video with a 4K resolution and 120Hz frame rate, impacting the quality of the video output [114674].
(e) byzantine: The failure is not characterized by the system behaving erroneously with inconsistent responses and interactions. The issue is more straightforward, related to a bug affecting the video display capabilities of the AV receivers [114674].
(f) other: The behavior of the software failure incident can be categorized as a value failure, where the system is not performing its intended functions correctly due to a bug preventing the display of video at the desired quality [114674]. |