| Recurring |
one_organization, multiple_organization |
(a) The software failure incident related to cheating in Call of Duty games has happened again within the same organization, Activision. The article mentions that Activision has been banning Call of Duty players for cheating since the game's launch in March 2020. The bans have been ramping up, with over 100,000 accounts banned recently for cheating and other infractions [117849].
(b) The software failure incident related to cheating in online games has also happened at other organizations. The article mentions that in May 2021, Activision banned more than 500,000 accounts across multiple Call of Duty titles for various reasons, including cheating, racist names, and toxic behavior. This indicates that cheating is not limited to just one organization but is a common issue across multiple online gaming platforms [117849]. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase can be seen in the article where Activision announced the banning of over 100,000 Call of Duty accounts for cheating. The article mentions that Activision is focusing on repeat offenders and cheat providers, indicating that the cheats and hacks plaguing the game are a result of design vulnerabilities that allow such exploits to occur [117849].
(b) The software failure incident related to the operation phase is evident in the same article where it is reported that approximately 50,000 accounts were banned on a single day for cheating and other infractions. This indicates that the failure is also due to factors introduced by the operation or misuse of the system by players engaging in cheating behavior [117849]. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident of cheating in Call of Duty games, specifically Call of Duty: Warzone, is primarily within the system. The failure is caused by players using external software cheats like aimbots to gain an unfair advantage within the game [117849]. Activision has been actively banning accounts of players engaging in cheating behavior, indicating that the failure is originating from within the system itself due to vulnerabilities that allow such cheats to be used. Additionally, Activision is working on implementing a new PC anti-cheat program to address this issue [117849]. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident occurring due to non-human actions:
- The software failure incident in this case is primarily related to cheating in the game Call of Duty: Warzone, where players use software cheats like aimbots to gain an unfair advantage [117849].
- Activision has been actively banning accounts of players using cheats, with over 100,000 accounts banned in a single day targeting repeat offenders and cheat providers [117849].
- Activision has announced the development of a new PC anti-cheat program to address the ongoing issue of cheating in the game [117849].
(b) The software failure incident occurring due to human actions:
- The software failure incident can also be attributed to human actions, specifically players who choose to cheat in the game using software add-ons like aimbots [117849].
- Activision has banned accounts not only for cheating but also for 'racist names or toxic behavior,' indicating that human actions such as inappropriate behavior also contribute to the software failure incident [117849].
- The article mentions that couples have argued over playing Call of Duty, highlighting how human actions, such as excessive gaming, can lead to conflicts and potentially impact the gaming experience [117849]. |
| Dimension (Hardware/Software) |
software |
(a) The articles do not mention any software failure incident related to hardware issues [117849].
(b) The software failure incident mentioned in the articles is related to cheating in the Call of Duty games. Players have been using hacks and cheats, such as aimbots, which are software add-ons that allow players to shoot enemies without aiming their weapons. Activision has been banning accounts of players engaging in cheating behavior, with over 100,000 accounts banned in a single day. The company is also working on implementing a new PC anti-cheat program to address the issue [117849]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The objective of the software failure incident was malicious, specifically related to cheating in the game Call of Duty. Activision banned over 100,000 accounts for cheating, targeting repeat offenders and cheat providers [117849]. The most common cheat mentioned was an aimbot, a software add-on that allows players to shoot enemies without having to aim their weapon. Activision has been actively combating cheating in the game, with a focus on rooting out active and repeat offenders [117849].
(b) There is no information in the articles suggesting that the software failure incident was non-malicious. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The intent of the software failure incident related to poor decisions can be seen in the case of the Call of Duty cheating incident. Activision has been battling against cheats and hacks in Call of Duty games, with a significant number of players being banned for cheating activities [117849]. The company's decision to focus on repeat offenders and cheat providers, as well as the delayed implementation of a new PC anti-cheat program, can be considered contributing factors introduced by poor decisions. Additionally, the company faced backlash for not addressing toxic behavior and racist names promptly, leading to a large number of bans for such infractions [117849]. |
| Capability (Incompetence/Accidental) |
unknown |
(a) The software failure incident related to development incompetence is not evident in the provided article.
(b) The software failure incident related to accidental factors is not evident in the provided article. |
| Duration |
temporary |
The software failure incident related to the Call of Duty cheating bans can be considered as a temporary failure. The bans were implemented as a response to cheating behavior in the game, specifically targeting repeat offenders and cheat providers [117849]. Activision has been actively banning accounts for cheating and other infractions, indicating that the failure was temporary and could be addressed through enforcement actions such as bans and the implementation of new anti-cheat programs [117849]. |
| Behaviour |
value, other |
(a) crash: The software failure incident related to the Call of Duty game involves banning players for cheating, particularly through the use of hacks and cheats like aimbots. The bans were implemented to address the issue of cheating in the game [117849].
(b) omission: The software failure incident does not specifically mention any instances of the system omitting to perform its intended functions at an instance(s).
(c) timing: The software failure incident does not involve the system performing its intended functions correctly but too late or too early.
(d) value: The software failure incident is related to the system performing its intended functions incorrectly, specifically due to players using cheats and hacks to gain an unfair advantage in the game [117849].
(e) byzantine: The software failure incident does not involve the system behaving erroneously with inconsistent responses and interactions.
(f) other: The software failure incident involves the system facing issues related to cheating, toxic behavior, and the need for implementing anti-cheat measures to maintain a fair gameplay experience for all players [117849]. |