| Recurring |
unknown |
(a) The software failure incident related to a hacker group using LockBit ransomware to attack Accenture does not indicate a similar incident happening again within the same organization based on the provided article [117906].
(b) The article does not mention any information about a similar incident happening at other organizations or with their products and services. Therefore, it is unknown if a similar incident has occurred at multiple organizations based on the provided article [117906]. |
| Phase (Design/Operation) |
design |
(a) The software failure incident mentioned in the article is related to the design phase. Accenture stated that they identified irregular activity in one of their environments, which indicates a breach or attack on their systems. The hacker group used LockBit ransomware to target Accenture's systems, suggesting a vulnerability in the design or security protocols of the IT consulting firm's environment [117906]. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident at Accenture was identified through their security controls and protocols within their environment. Accenture mentioned that they identified irregular activity in one of their environments, contained the matter, and isolated the affected servers [117906]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident at Accenture was due to non-human actions, specifically a cyberattack by a hacker group using LockBit ransomware. Accenture identified irregular activity in one of their environments, contained the matter, and isolated the affected servers to prevent further damage. They were able to fully restore the affected systems from backup, indicating that the failure was primarily caused by external factors introduced by the cyberattack [117906]. |
| Dimension (Hardware/Software) |
software |
(a) The software failure incident reported in Article 117906 was not attributed to hardware issues. The incident was related to a hacker group using LockBit ransomware to attack Accenture's systems, indicating a software-related failure [117906]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident reported in Article 117906 was malicious in nature. A hacker group used LockBit ransomware to attack Accenture, threatening to release the data they obtained. This indicates that the failure was due to contributing factors introduced by humans with the intent to harm the system [117906]. |
| Intent (Poor/Accidental Decisions) |
unknown |
The software failure incident reported in Article 117906 was related to a hacker group using LockBit ransomware to attack Accenture. The incident was not attributed to poor decisions or accidental decisions but rather to a deliberate cyberattack by the hacker group. The incident involved irregular activity in one of Accenture's environments, which was identified through security controls and protocols. Accenture took immediate action to contain the matter, isolate affected servers, and fully restore the affected systems from backup to prevent any impact on its operations or clients' systems. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident reported in the article is not attributed to development incompetence. Accenture mentioned that they identified irregular activity in one of their environments, contained the matter, isolated the affected servers, and fully restored the affected systems from backup without any impact on their operations or their clients' systems. This indicates a swift and effective response to the incident, showcasing professional competence in handling the situation [117906].
(b) The software failure incident related to the LockBit ransomware attack on Accenture's systems appears to be accidental in nature. The attack was carried out by a hacker group, and Accenture responded by identifying the irregular activity, containing the matter, isolating the affected servers, and restoring the systems from backup. There is no indication in the article that the incident was intentionally caused by Accenture or any other party [117906]. |
| Duration |
temporary |
The software failure incident at Accenture due to the LockBit ransomware attack was temporary. Accenture mentioned that they fully restored the affected systems from backup, and there was no impact on their operations or their clients' systems. This indicates that the failure was temporary and was resolved by restoring the systems from backup [117906]. |
| Behaviour |
other |
(a) The software failure incident in the article is not described as a crash where the system loses state and does not perform any of its intended functions.
(b) The software failure incident is not described as an omission where the system omits to perform its intended functions at an instance(s).
(c) The software failure incident is not described as a timing issue where the system performs its intended functions correctly, but too late or too early.
(d) The software failure incident is not described as a value issue where the system performs its intended functions incorrectly.
(e) The software failure incident is not described as a byzantine behavior where the system behaves erroneously with inconsistent responses and interactions.
(f) The behavior of the software failure incident in the article is related to a hack by a hacker group using LockBit ransomware to attack Accenture's systems, leading to irregular activity in one of their environments. The incident involved a threat to release data and Accenture took immediate action to contain the matter, isolate affected servers, and fully restore the affected systems from backup to prevent any impact on their operations or clients' systems [117906]. |