| Recurring |
multiple_organization |
(a) The software failure incident related to Twitch's massive data leak due to a server configuration change is a unique incident for Twitch as there is no specific mention in the provided article about a similar incident happening again within the same organization.
(b) However, the article does mention that the breach is considered one of the most severe data breaches of late, indicating that similar incidents of data breaches or software failures have occurred at other organizations in the past [119756]. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase can be attributed to a "server configuration change" made by Twitch, which exposed sensitive data due to a human error in setting up the computers storing Twitch's private data incorrectly [119756].
(b) The software failure incident related to the operation phase is evident in the breach caused by a "server configuration change" that was subsequently accessed by a malicious third party, indicating a failure in the operation or security measures of the system [119756]. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident related to the Twitch data leak was caused by a "server configuration change" that exposed sensitive data. This indicates that the failure originated from within the system itself, specifically due to an error in configuring the server [119756].
(b) outside_system: The article does not provide specific information indicating that the software failure incident was due to contributing factors originating from outside the system. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident occurring due to non-human actions:
The software failure incident on Twitch was attributed to a "server configuration change" that exposed data, leading to a massive leak. Twitch stated that this change was made by a server configuration, indicating a non-human action that contributed to the failure [119756].
(b) The software failure incident occurring due to human actions:
The article mentions that the breach was caused by a "server configuration change" that exposed data. This suggests that the failure was a result of human actions related to configuring the servers incorrectly, making the data accessible to hackers [119756]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware:
- The incident was caused by a "server configuration change" that exposed some data, indicating a failure originating in the hardware setup of the servers [119756].
- The mistake in setting up the computers that store Twitch's private data incorrectly made the data findable and downloadable to hackers, highlighting a hardware-related failure [119756].
(b) The software failure incident related to software:
- The breach was attributed to a "server configuration change" that exposed data, suggesting a failure originating in the software configuration or code [119756].
- The leaked data included internal code, under-the-hood software files, and code, indicating a software-related aspect of the incident [119756]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident related to the Twitch data leak was malicious in nature. Twitch attributed the unprecedented leak to a "server configuration change" that was accessed by a malicious third party. The breach involved sensitive data such as internal code, documents, and payments to streamers being exposed due to this malicious access. Additionally, the leaked data was posted online by an anonymous user, indicating malicious intent behind the data breach [119756]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the Twitch data leak can be attributed to poor decisions made in the form of a "server configuration change" that exposed sensitive data. The article mentions that the breach was caused by a "server configuration change that was subsequently accessed by a malicious third party" [Article 119756]. This indicates that the error in configuring the server led to the exposure of Twitch's internal code, documents, and payment information of streamers. The mistake in setting up the computers storing Twitch's private data incorrectly made it accessible to hackers, highlighting poor decisions in handling server configurations. |
| Capability (Incompetence/Accidental) |
development_incompetence, accidental |
(a) The software failure incident in the Twitch data leak incident can be attributed to development incompetence. The breach was caused by a "server configuration change" that was accessed by a malicious third party, indicating a mistake in setting up the servers storing Twitch's private data [119756]. This error in server configuration made sensitive data findable and downloadable to hackers, showcasing a lack of professional competence in managing and securing the servers. Additionally, the breach involved a significant amount of sensitive data, including internal code, documents, payments to streamers, and unreleased projects, indicating a serious oversight in data protection and security measures.
(b) The accidental aspect of the software failure incident is also evident in the Twitch data leak. The breach was described as an "error" caused by a server configuration change that exposed data [119756]. This suggests that the exposure of sensitive information was unintentional and not a deliberate act. The company mentioned that the investigation is ongoing to understand the impact in detail, indicating that the breach was not planned or intentional but rather a result of an accidental misconfiguration that led to the data leak. |
| Duration |
temporary |
The software failure incident reported in the article [119756] was temporary. The incident was caused by a "server configuration change" that exposed some data due to a human error. Twitch mentioned that the breach was a result of a specific server configuration change that was subsequently accessed by a malicious third party. The company is still investigating the impact in detail, indicating that the failure was due to contributing factors introduced by certain circumstances but not all. |
| Behaviour |
crash, omission, value, other |
(a) crash: The software failure incident in the Twitch data leak incident can be categorized as a crash. The incident resulted in a massive data leak due to a "server configuration change" that exposed sensitive data, including internal code, documents, and payments to streamers. This crash led to the system losing control over the security of the data, allowing a malicious third party to access and leak the information [119756].
(b) omission: The software failure incident can also be linked to omission. Twitch failed to prevent the exposure of sensitive data due to an error in the server configuration change. This omission of performing the necessary security measures resulted in the unintended disclosure of internal data and payment information [119756].
(c) timing: The timing of the software failure incident is not explicitly mentioned in the article. However, it is highlighted that the breach involved a server configuration change that was subsequently accessed by a malicious third party. The exact timing of when this mistake was made is not specified, but the incident involved data going back three years, indicating a potential long-standing vulnerability [119756].
(d) value: The software failure incident can be associated with a failure in value. The breach led to the exposure of sensitive data, including payment information to thousands of top streamers. The leaked data contained records of payments made to streamers over two years, revealing details of earnings and potentially causing harm to Twitch's reputation and relationships with streamers [119756].
(e) byzantine: The software failure incident does not align with a byzantine failure. There is no mention of inconsistent responses or interactions within the system. The incident primarily revolves around a server configuration error that exposed data to unauthorized access, rather than erratic behavior within the system [119756].
(f) other: The behavior of the software failure incident can be described as a security breach resulting from a misconfiguration in the server setup. This misconfiguration allowed for unauthorized access to sensitive data, leading to a significant data leak. The incident showcases a failure in maintaining the integrity and security of the system, emphasizing the importance of robust security measures to prevent such breaches [119756]. |