| Recurring |
one_organization, multiple_organization |
(a) The software failure incident has happened again at one_organization:
The article mentions that in August, a hacker group released footage showing abuses at Evin prison, prompting an apology from Iran's prison authority. This incident involved a cyberattack on a system within Iran's prison authority, indicating a software failure incident within the same organization [119808].
(b) The software failure incident has happened again at multiple_organization:
The article discusses previous cyberattacks on Iran, including attacks on its atomic energy program, major port systems, and train services. These incidents involved cyberattacks on various critical infrastructure systems in Iran, indicating software failure incidents at multiple organizations within the country [119808]. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in the news article can be attributed to the design phase. The disruption in the intelligent fuel system, which caused the fuel cards not to be identified, was a result of a cyberattack [119808]. This cyberattack introduced contributing factors related to the system's design and development, leading to the failure of the system to operate as intended. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident in Iran, where fuel sales were disrupted at gas stations due to a cyberattack on the system that allows consumers to buy subsidized fuel using government-issued cards, was caused by a cyberattack originating from within the system itself. The disruption in the intelligent fuel system caused the fuel cards not to be identified, indicating an internal system failure [119808]. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident in Iran, where fuel sales were disrupted at gas stations due to a cyberattack on the system that allows consumers to buy subsidized fuel using government-issued cards, is an example of a non-human_actions software failure incident. The disruption was caused by a cyberattack, and technical experts were working to solve the issue [119808]. Additionally, the attack on Iran's train system in July, attributed to a group called Indra, disrupted train services, brought down the website of Iran’s Transport Ministry, and infiltrated display electronic billboards in train stations, further highlighting a non-human_actions software failure incident [119808].
(b) On the other hand, the dissemination of footage showing guards beating and kicking prisoners at Evin prison, which was released by a hacker group, led to a rare apology from Iran’s prison authority. This incident could be considered a human_actions software failure incident as it involved human actions in the form of releasing sensitive footage that exposed abuses by the government [119808]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident reported in the news article was attributed to a cyberattack on the system that allows consumers to buy subsidized fuel using government-issued cards. This cyberattack led to the disruption of the intelligent fuel system, causing the fuel cards not to be identified [119808]. The disruption was specifically mentioned as a "cyberattack," indicating that the failure originated from external factors targeting the hardware and software systems in place. |
| Objective (Malicious/Non-malicious) |
malicious, non-malicious |
(a) The software failure incident in Iran, where the intelligent fuel system allowing consumers to buy subsidized fuel using government-issued cards was disrupted due to a cyberattack, is categorized as a malicious software failure incident. The disruption was caused by a cyberattack, and officials mentioned that technical experts were working to solve the issue [119808]. Additionally, the attack on Iran's train system in July, attributed to a group called Indra, disrupted train services, brought down the website of Iran’s Transport Ministry, and infiltrated display electronic billboards in train stations, indicating a malicious intent [119808].
(b) The software failure incident in Iran, resulting in the disruption of fuel sales at gas stations, can also be categorized as a non-malicious software failure incident. The disruption was not intentional from the perspective of the system itself but was caused by external factors such as a cyberattack. The incident led to long lines at gas stations and the inability to sell gas even at the free market price, showcasing the unintended consequences of the system failure [119808]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident in Iran, where a cyberattack disrupted the intelligent fuel system causing fuel sales disruption at gas stations, can be attributed to poor decisions made by the attackers who targeted critical infrastructure. This incident reflects a deliberate and malicious act aimed at causing chaos and disruption in the country's fuel distribution network [119808].
(b) On the other hand, the accidental decisions aspect is not evident in this specific software failure incident as the disruption was clearly caused by a cyberattack orchestrated by external entities with the intent to disrupt the fuel distribution system in Iran. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident reported in the news article is not attributed to development incompetence. The incident is described as a cyberattack on Iran's fuel system, causing disruption in the intelligent fuel system that allows consumers to buy subsidized fuel using government-issued cards [119808].
(b) The software failure incident is attributed to an accidental cyberattack. The disruption in the intelligent fuel system was caused by a cyberattack, which officials mentioned was being solved by technical experts. There was no immediate claim of responsibility for the attack, indicating it was not intentional but rather an accidental event [119808]. |
| Duration |
temporary |
The software failure incident reported in Article 119808 was temporary. The disruption in the intelligent fuel system caused by a cyberattack led to the failure of the system to identify fuel cards, resulting in the inability to purchase subsidized fuel using government-issued cards. However, technical experts were actively working to solve the issue, indicating that the failure was temporary and not permanent [119808]. |
| Behaviour |
crash, omission, value, other |
(a) crash: The software failure incident in the news article can be categorized as a crash. The intelligent fuel system that allows consumers to buy subsidized fuel using government-issued cards experienced a disruption, causing the fuel cards not to be identified. This resulted in the inability to sell gas at gas stations, even with the free market price, as the smart-card system was down [119808].
(b) omission: The software failure incident can also be categorized as an omission. Due to the cyberattack on the system, the software omitted to perform its intended function of identifying the fuel cards in the system, leading to disruptions in fuel sales at gas stations [119808].
(c) timing: There is no specific indication in the article that the software failure incident was related to timing issues.
(d) value: The software failure incident can be associated with a value failure. The system was performing its intended function of selling fuel, but it was doing so incorrectly due to the disruption caused by the cyberattack on the intelligent fuel system [119808].
(e) byzantine: The software failure incident does not exhibit characteristics of a byzantine failure, where the system behaves erroneously with inconsistent responses and interactions.
(f) other: The software failure incident can be further described as a disruption in the system that led to the inability to sell fuel through the smart-card system, which is crucial for dispensing fuel to vehicles at gas stations [119808]. |