Recurring |
unknown |
(a) The software failure incident related to the hacking involving the NSO Pegasus software used by Dubai's ruler Sheikh Mohammed bin Rashid al-Maktoum to hack the phones of his ex-wife and her lawyers is a unique incident specific to this case and the individuals involved. There is no mention in the articles of a similar incident happening again within the same organization or with its products and services.
(b) The articles do not provide information about a similar incident happening again at other organizations or with their products and services. Therefore, it is unknown if this software failure incident has occurred elsewhere. |
Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase:
The incident involving the hacking of phones of Princess Haya and her lawyers was attributed to the use of the sophisticated "Pegasus" software developed by the Israeli firm NSO for states to counter national security risks. The software was used by Dubai's ruler Sheikh Mohammed bin Rashid al-Maktoum to hack the phones, indicating a failure in the design phase where the software was developed with capabilities that could be misused for unauthorized surveillance and hacking purposes [119891].
(b) The software failure incident related to the operation phase:
The operation phase failure in this incident was due to the misuse of the Pegasus software by individuals working for Sheikh Mohammed bin Rashid al-Maktoum to hack the phones of Princess Haya and her lawyers. The misuse of the software for unauthorized surveillance and intimidation purposes led to a breach of privacy and security, highlighting a failure in the operation of the system where it was used inappropriately beyond its intended purpose [119891]. |
Boundary (Internal/External) |
within_system |
(a) The software failure incident in this case falls under the within_system category. The failure was caused by the use of the sophisticated "Pegasus" software, developed by the Israeli firm NSO, to hack the phones of Princess Haya bint al-Hussein and her lawyers [119891]. The hacking was orchestrated by Dubai's ruler Sheikh Mohammed bin Rashid al-Maktoum as part of a campaign of intimidation and threat during a custody battle, indicating that the failure originated from within the system itself. |
Nature (Human/Non-human) |
human_actions |
(a) The software failure incident in this case falls under the category of human_actions. The failure occurred due to the deliberate hacking of phones using the powerful NSO Pegasus software by Dubai's ruler Sheikh Mohammed bin Rashid al-Maktoum as part of a campaign of intimidation and threat during a custody battle [1/3]. The hacking involved targeting the phones of Princess Haya bint al-Hussein and individuals closely connected to her, including her lawyer Fiona Shackleton [1/3]. The hacking was uncovered by a cyber expert from the University of Toronto's internet watchdog Citizen Lab and led to NSO cancelling its contract with the UAE [1/3]. The judge concluded that the sheikh had authorized the hacking of six phones, exploiting a vulnerability in Apple's iPhone systems [1/3]. |
Dimension (Hardware/Software) |
software |
(a) The articles do not mention any hardware-related failure incidents. [119891]
(b) The software failure incident in this case is related to hacking involving the powerful NSO Pegasus software. Dubai's ruler Sheikh Mohammed bin Rashid al-Maktoum ordered the phones of his ex-wife and her lawyers to be hacked using the sophisticated "Pegasus" software developed by Israeli firm NSO. The hacking was part of a "sustained campaign of intimidation and threat" during a custody battle over their children. The software was used to hack the phones of Princess Haya bint al-Hussein and some individuals closely connected to her. The hacking incident involved exploiting a vulnerability in Apple's iPhone systems to download data from the targeted phones. NSO ended its Pegasus contract with the UAE after the hacking was uncovered. [119891] |
Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident in this case is malicious. The incident involved the hacking of phones belonging to Princess Haya and her lawyers by Dubai's ruler Sheikh Mohammed bin Rashid al-Maktoum using the powerful NSO Pegasus software. The hacking was part of a "sustained campaign of intimidation and threat" during a custody battle over their children [119891]. The judge ruled that the sheikh ordered the hacking as a form of intimidation and abuse of power [119891]. The hacking was done with the intent to harm and intimidate the victims, rather than being accidental or non-malicious. |
Intent (Poor/Accidental Decisions) |
poor_decisions |
The intent of the software failure incident in the reported articles is related to poor_decisions. The failure occurred due to the deliberate decision of Dubai's ruler Sheikh Mohammed bin Rashid al-Maktoum to order the hacking of phones using the sophisticated "Pegasus" software developed by the Israeli firm NSO. The court ruled that this hacking was part of a "sustained campaign of intimidation and threat" during a custody battle, indicating a deliberate and calculated action by the sheikh [119891]. |
Capability (Incompetence/Accidental) |
unknown |
(a) The software failure incident in this case is not related to development incompetence but rather to intentional hacking activities using the NSO Pegasus software developed by the Israeli firm NSO [119891].
(b) The software failure incident in this case is not accidental but rather a deliberate act of hacking orchestrated by Dubai's ruler Sheikh Mohammed bin Rashid al-Maktoum using the sophisticated "Pegasus" software to hack the phones of his ex-wife and her lawyers [119891]. |
Duration |
unknown |
The software failure incident reported in the news articles is not related to a temporary or permanent failure but rather to a hacking incident involving the NSO Pegasus software used to hack the phones of Princess Haya and her lawyers [1/3]. This incident does not fall under the categories of a temporary or permanent software failure as it was a deliberate act of hacking using sophisticated software. |
Behaviour |
crash, omission, value, other |
(a) crash: The software failure incident related to the hacking of phones of Princess Haya and her lawyers involved a crash as the phones were hacked using the sophisticated "Pegasus" software, leading to a loss of control and functionality of the devices [1/3].
(b) omission: The software failure incident also involved omission as the hacked phones omitted to perform their intended functions of secure communication and privacy protection, resulting in unauthorized access to sensitive information [1/3].
(c) timing: There is no specific mention of a timing-related failure in the articles.
(d) value: The software failure incident related to the hacking can be categorized under a value failure as the system performed its intended functions incorrectly by allowing unauthorized access to private communications and data [1/3].
(e) byzantine: The software failure incident did not exhibit a byzantine behavior as the hacking was a deliberate act to gain unauthorized access to information rather than displaying inconsistent responses or interactions.
(f) other: The software failure incident could also be classified under the "other" category as it involved a deliberate misuse of the software for unauthorized surveillance and intimidation purposes, which goes beyond typical system failures [1/3]. |