| Recurring |
one_organization, multiple_organization |
(a) The software failure incident having happened again at one_organization:
- EVGA graphics cards experienced issues during the New World beta test and the problem carried over to the live game [120204].
- EVGA acknowledged that New World exposed a soldering defect in some of the company's cards, leading to replacement cards being sent out to affected gamers [120204].
(b) The software failure incident having happened again at multiple_organization:
- The issue with graphics cards affecting gameplay in New World was reportedly not limited to just one brand of cards, as defects were found within Nvidia cards made by EVGA and Gigabyte [120204]. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase is evident in the article. It mentions that the problem with Nvidia cards made by EVGA and Gigabyte was due to defects within the cards themselves, rather than any fault with the game New World. This indicates that the design of the Nvidia cards had some issues that were exposed during the gameplay of New World, leading to the failure incident [120204].
(b) The software failure incident related to the operation phase is also highlighted in the article. It states that some New World players experienced their Nvidia graphics cards stop functioning either as soon as they logged in or after a few hours of play. This suggests that the failure was triggered during the operation of the system, specifically while playing the game, indicating an operational failure [120204]. |
| Boundary (Internal/External) |
within_system |
(a) The software failure incident related to the New World game affecting Nvidia graphics cards, particularly those made by EVGA and Gigabyte, can be categorized as within_system. The issue was attributed to defects within the Nvidia cards made by these specific manufacturers, rather than any fault with the game itself [120204]. EVGA acknowledged that New World exposed a soldering defect in some of their cards, leading to the need for replacement cards to be sent out to affected gamers [120204]. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident occurring due to non-human actions:
- The software failure incident related to the Nvidia graphics cards stopping working during the New World beta test was reportedly due to defects within Nvidia cards made by EVGA and Gigabyte, rather than any fault with the game itself [120204].
(b) The software failure incident occurring due to human actions:
- EVGA mentioned that New World exposed a soldering defect in some of the company's cards, indicating that the failure was due to a manufacturing issue introduced by human actions [120204]. |
| Dimension (Hardware/Software) |
hardware |
(a) The software failure incident in Article 120204 occurred due to hardware issues. Specifically, the problem with Nvidia graphics cards made by EVGA and Gigabyte was attributed to defects within the hardware of these cards, rather than any fault with the New World game itself. EVGA mentioned that New World exposed a soldering defect in some of their cards, leading to the need for replacement cards to be sent out to affected gamers.
[based on Article 120204] |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident described in Article #120204 is non-malicious. The issue with EVGA and Gigabyte graphics cards failing during the New World beta test and live game was attributed to defects within the Nvidia cards made by these manufacturers, rather than any fault with the game itself. EVGA mentioned that New World exposed a soldering defect in some of their cards, leading to the need for replacement cards to be sent out to affected gamers. Gigabyte is also investigating the issue and reaching out to affected customers for more information [120204]. |
| Intent (Poor/Accidental Decisions) |
accidental_decisions |
(a) The software failure incident related to the New World game and the graphics cards was not due to poor decisions but rather defects within Nvidia cards made by EVGA and Gigabyte [120204]. EVGA mentioned that New World exposed a soldering defect in some of the company's cards, leading to the failure incident. |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The software failure incident related to development incompetence is evident in the case of the New World beta test where some testers with EVGA brand graphics cards experienced issues. It was reported that the problem was due to defects within Nvidia cards made by EVGA and Gigabyte, rather than any fault with the game itself. EVGA acknowledged that New World exposed a soldering defect in some of the company's cards, leading to replacement cards being sent out to affected gamers [120204].
(b) The software failure incident related to accidental factors is seen in the case of some New World players experiencing their Nvidia graphics cards stop functioning during gameplay. This issue was not intentional but rather accidental, as users reported problems with their cards after logging in or playing for a few hours. Gigabyte mentioned that they are investigating the issue and reaching out to affected customers for more information, indicating an accidental nature of the problem [120204]. |
| Duration |
permanent |
(a) The software failure incident related to the EVGA and Gigabyte graphics cards during the New World beta test was considered permanent. The issue was attributed to defects within Nvidia cards made by EVGA and Gigabyte, rather than any fault with the game itself. EVGA acknowledged that New World exposed a soldering defect in some of the company's cards, leading to permanent damage for some users who experienced their cards bricking [120204]. |
| Behaviour |
crash, other |
(a) crash: The software failure incident described in the articles can be categorized as a crash. Some New World players experienced their Nvidia graphics cards, particularly those made by EVGA and Gigabyte, stop functioning during gameplay or shortly after logging in, indicating a failure of the system to perform its intended functions [120204].
(b) omission: There is no specific mention in the articles of the software failure incident being caused by the system omitting to perform its intended functions at an instance(s).
(c) timing: The failure does not seem to be related to the system performing its intended functions correctly but too late or too early.
(d) value: The software failure incident is not attributed to the system performing its intended functions incorrectly.
(e) byzantine: The failure does not exhibit characteristics of the system behaving erroneously with inconsistent responses and interactions.
(f) other: The behavior of the software failure incident could be described as a hardware-related issue rather than a software-specific problem. The failure was linked to defects within Nvidia cards made by EVGA and Gigabyte, rather than a fault with the game itself, indicating a hardware failure impacting the software functionality indirectly [120204]. |