| Recurring |
one_organization |
(a) The software failure incident related to Tesla's electric vehicles has happened again within the same organization. In addition to the recent recall of nearly half a million Model 3 and Model S cars due to issues with the rearview camera and front trunk problems [Article 121910], Tesla also faced another issue where they had to block drivers from playing video games while the car was in motion. This incident led to a software update being sent out to lock the 'Passenger Play' function to prevent distractions while driving [Article 121910].
(b) There is no information in the provided articles about the software failure incident happening at other organizations or with their products and services. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase can be seen in the article where Tesla had to recall nearly half a million Model 3 and Model S cars due to issues with the rearview camera and front trunk problems. Specifically, for the Model 3 vehicles, opening and closing the trunk could damage the cable harness attaching the rearview camera, causing the camera to suddenly fail. This indicates a design flaw in the system development or procedures to operate the system [121910].
(b) The software failure incident related to the operation phase is evident in the article where Tesla had to block drivers from playing video games while the car was in motion. This action was taken after the National Highway Traffic Safety Administration (NHTSA) opened a formal investigation into nearly 600,000 Tesla vehicles due to concerns that drivers were becoming dangerously distracted by playing games and surfing the web while driving. This highlights a failure introduced by the operation or misuse of the system [121910]. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident related to Tesla's Model 3 and Model S vehicles involved issues with the rearview camera and front trunk latch, which were internal to the vehicles themselves. Tesla reported that opening and closing the trunk in specific Model 3 vehicles could damage the cable harness attaching the rearview camera, causing the camera to suddenly fail. Additionally, the problem with the Model S was related to the front trunk not latching properly, allowing it to swing up while the vehicle is in motion [121910]. These issues were within the system of the vehicles and required internal inspections and repairs by Tesla's service team. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident related to non-human actions in the articles is the issue with the Tesla Model 3 rearview camera and Model S front trunk problems. The rearview camera failure in Model 3 vehicles was caused by opening and closing the trunk, which could damage the cable harness attaching the camera, leading to a sudden failure [121910]. Similarly, the problem with the Model S front trunk was that it could stop latching properly, allowing it to swing up while the vehicle is in motion [121910].
(b) The software failure incident related to human actions in the articles is the issue with Tesla allowing drivers to play video games while the car was in motion. This feature, called 'Passenger Play,' was meant for passengers to use the touchscreen but was accessible to drivers as well, leading to potential distractions and safety concerns [121910]. The National Highway Traffic Safety Administration (NHTSA) opened a formal investigation into this issue after a complaint was filed by a Tesla driver who discovered the ability to play games and browse the internet while driving [121910]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware:
- Tesla is recalling nearly half a million Model 3 and Model S cars due to hardware issues that increase the risk of crashing. Specifically, 356,309 Model 3 vehicles are being recalled because opening and closing the trunk could damage the cable harness attaching the rearview camera, causing the camera to suddenly fail. Additionally, 119,009 Model S vehicles are being recalled due to front trunk problems that could stop the front trunk from latching, allowing it to swing up while the vehicle is in motion [121910].
(b) The software failure incident related to software:
- Tesla had to block drivers from playing video games while the car was in motion through a software update over the internet. The function called 'Passenger Play' was locked to prevent drivers from being distracted by playing games and surfing the web while driving. This software issue led to a formal investigation by the National Highway Traffic Safety Administration (NHTSA) into nearly 600,000 Tesla vehicles to address the distraction caused by the software feature [121910]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident related to the Tesla vehicles can be categorized as non-malicious. The issues with the rearview camera in Model 3 vehicles and the front trunk latch problem in Model S vehicles were not intentional acts to harm the system but rather design or manufacturing flaws that could potentially lead to safety risks for the drivers and passengers [121910]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the Tesla vehicles involved poor decisions made by the company. Tesla had to recall nearly half a million Model 3 and Model S cars due to issues with the rearview camera and front trunk problems. The specific issue with the Model 3 vehicles was that opening and closing the trunk could damage the cable harness attaching the rearview camera, causing the camera to suddenly fail. Additionally, the Model S issue could stop the front trunk from latching, allowing it to swing up while the vehicle is in motion. Furthermore, Tesla had to block drivers from playing video games while the car was in motion, which was a feature that posed a distraction risk. The National Highway Traffic Safety Administration (NHTSA) opened a formal investigation into these issues, indicating that poor decisions were made regarding the implementation of features that could distract drivers and potentially lead to accidents [121910]. |
| Capability (Incompetence/Accidental) |
development_incompetence, accidental |
(a) The software failure incident related to development incompetence is evident in the article as Tesla had to recall nearly half a million Model 3 and Model S cars due to issues with the rearview camera and front trunk problems [121910]. The specific Model 3 vehicles had a flaw where opening and closing the trunk could damage the cable harness attaching the rearview camera, causing the camera to suddenly fail. Similarly, the Model S issue could stop the front trunk from latching, allowing it to swing up while the vehicle is in motion. These issues point towards potential oversights or errors in the design or manufacturing process, indicating a lack of professional competence in ensuring the proper functioning of these components.
(b) The accidental software failure incident is highlighted in the article where Tesla had to block drivers from playing video games while the car was in motion [121910]. This issue arose due to a software update that allowed the 'Passenger Play' function to be accessible while the vehicle was moving, leading to concerns about driver distraction. The inadvertent introduction of this feature that could potentially distract drivers and compromise road safety demonstrates a failure introduced accidentally rather than intentionally. |
| Duration |
permanent, temporary |
The software failure incident related to the Tesla vehicles can be categorized as both temporary and permanent.
Temporary: The temporary aspect of the software failure incident is related to the issue where Tesla had to block drivers from playing video games while the car was in motion. This issue was addressed through a software update sent out over the internet to lock the 'Passenger Play' function, preventing it from working while the vehicles are in motion [121910].
Permanent: The permanent aspect of the software failure incident is related to the flaws in the Model 3 and Model S vehicles that required a recall. Specifically, the Model 3 vehicles had a problem where opening and closing the trunk could damage the cable harness attaching the rearview camera, causing the camera to suddenly fail. For the Model S vehicles, the issue could stop the front trunk from latching, allowing it to swing up while the vehicle is in motion. These issues required physical inspections and installations of guide protectors, new cable harnesses, and repositioning of latch assemblies, indicating a more permanent fix to the software-related problems [121910]. |
| Behaviour |
crash, omission, other |
(a) crash: The software failure incident related to the Tesla vehicles involved a crash scenario where the front trunk of the Model S could swing up while the vehicle is in motion, potentially causing a safety hazard [121910].
(b) omission: The software failure incident also involved an omission scenario where the rearview camera of the Model 3 could suddenly fail due to damage caused by opening and closing the trunk, leading to the system omitting to perform its intended function of providing rearview assistance [121910].
(c) timing: There is no specific information in the articles indicating a timing-related failure.
(d) value: The software failure incident did not involve a value-related failure.
(e) byzantine: The software failure incident did not exhibit a byzantine behavior.
(f) other: The software failure incident also included a scenario where a software update was required to lock the 'Passenger Play' function in Tesla vehicles to prevent drivers from playing video games while the car was in motion, which could be categorized as a failure related to distraction prevention and safety measures [121910]. |