| Recurring |
one_organization |
(a) The software failure incident related to the vulnerability of the internet network at Wholesale Motorcars, owned by Josh Duggar, can be considered as having happened again within the same organization. The incident involved the internet network being on a low security setting called 'universal plug and play', which made it extremely vulnerable to a 'hit and run' attack by hackers [121983].
(b) There is no specific information in the provided article indicating that a similar software failure incident has happened at other organizations or with their products and services. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase can be seen in the article where it is mentioned that the internet network at Wholesale Motorcars, owned by Josh Duggar, was on a low security setting called 'universal plug and play', which made it extremely vulnerable to a 'hit and run' attack by hackers [121983]. This vulnerability in the design of the network allowed for potential remote access and misuse by unauthorized users.
(b) The software failure incident related to the operation phase is evident in the article where it is discussed that investigators traced child porn images to the IP address of Duggar's car dealership, Wholesale Motorcars, and seized his office HP desktop and iPhone in April. However, without having the internet router, which the FBI never seized, and a definite list of machines that linked to it, it was impossible to determine for certain who streamed the illicit material and from where, highlighting operational challenges in investigating and tracking the source of the illegal activities [121983]. |
| Boundary (Internal/External) |
within_system, outside_system |
(a) The software failure incident in the article is primarily within_system. The failure was related to the low security setting of the internet at Wholesale Motorcars, which made it vulnerable to hackers. The setup allowed for a 'hit and run' attack where a remote user could potentially log on, perform malicious activities, and log off without the account holder knowing [121983]. The incident involved issues with the security configuration and potential unauthorized access within the system. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident occurring due to non-human actions:
- The software failure incident in the article was related to the vulnerability of Josh Duggar's internet network at Wholesale Motorcars, which was on a low security setting called 'universal plug and play', allowing for a 'hit and run' attack by a remote user or hacker [121983].
- Investigators traced child porn images to the IP address of Duggar's now-defunct used car dealership, Wholesale Motorcars, in Springdale, indicating a breach or unauthorized access to the system [121983].
(b) The software failure incident occurring due to human actions:
- The defense witness, Michele Bush, disagreed with the government's case and suggested that someone may have accessed the Linux side of the computer remotely to download porn, indicating potential human involvement in accessing and downloading the illicit material [121983].
- The prosecution argued that Duggar downloaded and viewed images and videos of child pornography using encrypted 'peer-to-peer' uTorrent software, suggesting direct human actions in obtaining and viewing the illegal content [121983]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident occurring due to hardware:
- The article mentions that investigators traced child porn images to the IP address of Duggar's now-defunct used car dealership, Wholesale Motorcars, in Springdale, and seized his office HP desktop and iPhone in April [121983].
- It is noted that forensic computers found that someone had installed a Linux partition on the HP desktop, which could only be accessed by rebooting the computer and hitting F9 [121983].
- The article also states that the vile stash of porn was found behind that partition, which could only be accessed by the password intel1988 – the same password Duggar used for his internet banking and the Duggar family Instagram and Twitter accounts [121983].
(b) The software failure incident occurring due to software:
- The article mentions that the setup of the internet at Wholesale Motorcars was on a low security setting called 'universal plug and play', which made it extremely vulnerable to what was described as a 'hit and run' attack [121983].
- It is highlighted that the defense witness, Michele Bush, disagreed with the government's case that a desktop could not be rebooted remotely and suggested that someone may have accessed the Linux side of the computer remotely to download porn [121983].
- The article also discusses how the prosecution argued that Duggar downloaded and viewed images and videos of prepubescent girls using encrypted 'peer-to-peer' uTorrent software over the dark web [121983]. |
| Objective (Malicious/Non-malicious) |
malicious, non-malicious |
(a) The software failure incident in this case is malicious. The incident involved the downloading and possession of child pornography by Josh Duggar, which was traced back to his office HP desktop at Wholesale Motorcars. Investigators found that someone had installed a Linux partition on the computer, which contained the illicit material. Additionally, the password used to access this partition was the same as Duggar's internet banking password and the passwords for the Duggar family's social media accounts. This indicates a deliberate attempt to hide and access the illegal content [121983].
(b) The software failure incident can also be considered non-malicious to some extent. Defense witnesses in the trial suggested the possibility of remote hacking or unauthorized access to the computer to download the pornographic material. They argued that Duggar, being a "Mac guy" and home-schooled, lacked the sophisticated IT skills to install a Linux partition on his own. Furthermore, they claimed that other employees could have accessed the computer or streamed the content remotely without Duggar's knowledge. This perspective implies a non-malicious explanation for the presence of the illicit material on the computer [121983]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions, accidental_decisions |
The intent of the software failure incident in the reported case involves elements of both poor decisions and accidental decisions:
(a) poor_decisions: The software failure incident can be linked to poor decisions, such as the low security setting called 'universal plug and play' on the internet network at Wholesale Motorcars, which made it extremely vulnerable to a 'hit and run' attack by allowing remote users to potentially log on and perform nefarious activities without detection [121983].
(b) accidental_decisions: On the other hand, there are aspects of accidental decisions or unintended consequences in the incident. For example, the defense witness Michele Bush disagreed with the government's case that a desktop could not be rebooted remotely, indicating a lack of clarity and certainty in understanding the actions taken on the computer remotely due to missing evidence like the internet router and system logs [121983]. |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The software failure incident occurring due to development_incompetence:
- The defense expert, Michele Bush, disagreed with the government's case and stated that a desktop could be rebooted remotely, indicating a lack of agreement on technical aspects related to the case [121983].
- There were disputes regarding the number of pieces of child pornography that were successfully downloaded from Josh Duggar's work computer, with the defense expert claiming that only 13 out of 66 pieces were procured by law enforcement, highlighting discrepancies in understanding and analysis [121983].
(b) The software failure incident occurring accidentally:
- The defense expert, Michele Bush, mentioned that without having the internet router and a definite list of machines linked to it, it was impossible to determine who streamed the vile material and where they did so, indicating a lack of complete information or accidental oversight in the investigation [121983].
- There were discussions about the possibility of a remote hacker theory, but it was mentioned that the evidence to make a conclusive determination did not exist, suggesting gaps or accidental omissions in the available information [121983]. |
| Duration |
temporary |
The software failure incident related to the Josh Duggar case can be considered as a temporary failure. This is evident from the fact that the failure was due to contributing factors introduced by certain circumstances but not all. The incident involved vulnerabilities in the internet network at Wholesale Motorcars, which was on a low security setting called 'universal plug and play', making it extremely vulnerable to a 'hit and run' attack by hackers [121983]. The defense expert testified that without having the internet router and a definite list of machines that linked to it, it was impossible to say for certain who streamed the illicit material and where they did so [121983]. Additionally, the defense argued that a handful of employees could have accessed the HP computer or even operated it remotely to stream porn without being noticed, suggesting a temporary failure scenario [121983]. |
| Behaviour |
crash, omission, timing, value |
(a) crash: The software failure incident related to a crash can be observed in the article where it mentions that the system lost state and did not perform its intended functions. This is evident when it is stated that investigators traced child porn images to the IP address of Duggar's now-defunct used car dealership, Wholesale Motorcars, and seized his office HP desktop and iPhone in April [121983].
(b) omission: The software failure incident related to omission can be seen in the article where it discusses how the system omitted to perform its intended functions at an instance(s). This is evident when it is mentioned that the defense witness disagreed with the government's case that a desktop could not be rebooted remotely, indicating a failure in performing the intended function [121983].
(c) timing: The software failure incident related to timing can be identified in the article where it describes the system performing its intended functions correctly but either too late or too early. This is evident when it is stated that the system was vulnerable to hackers due to being on a low security setting, allowing a remote user to quickly log on, perform actions, and log off without detection [121983].
(d) value: The software failure incident related to value can be inferred from the article where it discusses the system performing its intended functions incorrectly. This is evident when it is mentioned that the prosecution alleged that Duggar downloaded and viewed images and videos of prepubescent girls being 'abused, violated, and exploited,' indicating incorrect behavior of the system [121983].
(e) byzantine: The software failure incident related to a byzantine behavior can be seen in the article where it describes the system behaving erroneously with inconsistent responses and interactions. This is evident when there are conflicting testimonies and interpretations regarding the evidence and actions related to the case, leading to uncertainty and lack of clarity [121983].
(f) other: The software failure incident related to other behavior can be observed in the article where it discusses the system behaving in a way not described in the previous options. This is evident in the various technical aspects and actions taken by the defense and prosecution witnesses, leading to a complex and multifaceted analysis of the software and its potential vulnerabilities [121983]. |