| Recurring |
one_organization, multiple_organization |
(a) The software failure incident related to a breach of computer networks at Broward Health in southeast Florida did not involve ransomware and did not disrupt patient care. The breach occurred through a third-party medical provider, highlighting the exposure that hospitals and organizations have to hackers via their supply chains. This incident at Broward Health is an example of a software failure within the same organization [123211].
(b) The article also mentions that this breach at Broward Health is just one of numerous cyber incidents that have affected the health sector during the pandemic. It highlights that cybercriminals have been actively targeting hospitals and trying to profit from stolen data. Additionally, the article references a ransomware attack on the Los Angeles chapter of Planned Parenthood, compromising the personal information of about 400,000 patients. This indicates that similar incidents have occurred at multiple organizations within the health sector [123211]. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in Article 123211 was primarily due to a breach in the computer networks of Broward Health, a health care system in southeast Florida. The breach occurred through a "third-party medical provider," highlighting the exposure that hospitals and organizations have to hackers via their supply chains. This breach led to the exposure of sensitive personal and financial information of over 1.3 million people, including Social Security numbers, patient medical history, and bank account information [123211]. This incident can be attributed to contributing factors introduced during system development or updates that allowed hackers to access the network.
(b) The operation of the system did not seem to be a direct contributing factor to the software failure incident in this case. The breach was primarily a result of hackers gaining unauthorized access to Broward Health's computer networks through a third-party medical provider, rather than being caused by the operation or misuse of the system itself [123211]. |
| Boundary (Internal/External) |
within_system, outside_system |
(a) The software failure incident at Broward Health was due to contributing factors that originated from within the system. The breach occurred as hackers accessed Broward Health's computer networks via a "third-party medical provider," highlighting the exposure that hospitals and organizations have to hackers through their supply chains [Article 123211]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in the article is attributed to non-human actions, specifically hackers breaching the computer networks of a southeast Florida health care system. The breach resulted in the exposure of sensitive personal and financial information of over 1.3 million people, including Social Security numbers, patient medical history, and bank account information. The breach did not involve ransomware, and the hackers did not make any ransom demand. The intruders accessed the health care system's computer networks via a "third-party medical provider," highlighting the exposure that organizations have to hackers through their supply chains [Article 123211].
(b) The software failure incident in the article is not attributed to human actions but rather to the actions of cybercriminals who breached the health care system's computer networks. The breach was not a result of any actions taken by the health care provider or its employees. The incident did not involve any ransom demand or payment, indicating that the failure was not due to any human-initiated ransomware attack. The breach notice mentioned that the personal information was exfiltrated from the system, but there was no evidence that the information was misused by the intruder, further emphasizing the non-human nature of the failure [Article 123211]. |
| Dimension (Hardware/Software) |
software |
(a) The software failure incident in the article does not seem to be related to hardware issues. It primarily involves hackers breaching the computer networks of a health care system, accessing sensitive personal and financial information of over 1.3 million people. The breach occurred through a "third-party medical provider," highlighting the exposure hospitals and organizations have to hackers via their supply chains [Article 123211].
(b) The software failure incident is directly related to software vulnerabilities and security breaches. The breach involved hackers accessing the health care system's computer networks and exfiltrating sensitive data, such as Social Security numbers, patient medical history, and bank account information. This breach did not involve ransomware, and there was no evidence that the information was misused by the intruder [Article 123211]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident in Article 123211 is malicious in nature. The article reports that hackers breached the computer networks of a southeast Florida health care system, Broward Health, and may have accessed sensitive personal and financial information on over 1.3 million people. The breach involved the exposure of Social Security numbers, patient medical history, and bank account information. The incident was part of numerous cyber incidents that have rattled the health sector during the pandemic, indicating a deliberate attempt by cybercriminals to steal data from hospitals and profit from it. Additionally, the breach did not involve ransomware, and the hackers did not make any ransom demand, suggesting that the primary objective was to access and potentially misuse the sensitive information [123211]. |
| Intent (Poor/Accidental Decisions) |
unknown |
The articles do not provide information about the intent of the software failure incident in terms of poor decisions or accidental decisions. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident in Article 123211 does not seem to be related to development incompetence. The breach of Broward Health's computer networks was attributed to hackers breaching the system via a third-party medical provider, highlighting the exposure that hospitals and organizations have to hackers through their supply chains. There is no indication in the article that the failure was due to incompetence in development.
(b) The software failure incident in Article 123211 appears to be accidental. The breach of Broward Health's computer networks by hackers was not a result of any incompetence or intentional action by the organization. It was mentioned that the intruders accessed the networks via a third-party medical provider, indicating that the breach was accidental and not caused by the organization's intentional actions. |
| Duration |
temporary |
The software failure incident reported in Article 123211 was temporary. The breach of Broward Health's computer networks by hackers was a temporary incident that occurred due to the intrusion via a third-party medical provider. The breach notice mentioned that the personal information was exfiltrated from Broward Health's systems, but there was no evidence that the information was actually misused by the intruder. Additionally, the incident did not disrupt or impact patient care at any time during or following the breach [123211]. |
| Behaviour |
other |
(a) crash: The software failure incident in Article 123211 did not involve a crash. The article mentions that "Patient care was not disrupted or impacted at any time during or following this incident" [123211].
(b) omission: The incident did not involve omission as well. The breach notice stated that the personal information was exfiltrated from Broward Health's systems, indicating that the system was actively involved in the data breach [123211].
(c) timing: There is no indication in the article that the software failure incident was related to timing issues. The focus of the incident was on the breach and unauthorized access to sensitive personal and financial information [123211].
(d) value: The software failure incident did not involve the system performing its intended functions incorrectly. Instead, the breach resulted in the exposure of sensitive data, indicating a security breach rather than a value-related failure [123211].
(e) byzantine: The incident did not exhibit byzantine behavior where the system behaves erroneously with inconsistent responses and interactions. The breach notice mentioned that there was no evidence the information was actually misused by the intruder, suggesting a straightforward data exfiltration incident [123211].
(f) other: The behavior of the software failure incident in Article 123211 can be categorized as a security breach leading to unauthorized access to sensitive personal and financial information. The incident involved hackers breaching the computer networks of a health care system, potentially accessing data like Social Security numbers, patient medical history, and bank account information [123211]. |