Incident: Backup Camera Software Issue in Ford Edge Vehicles.

Published Date: 2022-03-21

Postmortem Analysis
Timeline 1. The software failure incident of the Ford backup cameras affecting 2021 and 2022 Edges happened around last fall as mentioned in Article [126206]. 2. Published on 2022-03-21 07:00:00+00:00 in Article [126206]. 3. The incident likely occurred in the fall of 2021.
System 1. Backup cameras in 2021 and 2022 Ford Edges [126206]
Responsible Organization 1. The software failure incident in the Ford Edge backup cameras was caused by the software implemented in the cameras themselves, leading to a blank or heavily distorted image display [126206].
Impacted Organization 1. Vehicle owners of 2021 and 2022 Ford Edges [126206]
Software Causes 1. The software causes of the failure incident were related to the backup cameras displaying a blank or heavily distorted image, impacting the driver's ability to see what is behind them [126206].
Non-software Causes 1. The backup cameras in the 2021 and 2022 Ford Edges displaying a blank or heavily distorted image. 2. The potential impact on the driver's ability to see what is behind them, increasing the likelihood of a crash [126206].
Impacts 1. The impacts of the software failure incident in the Ford Edge vehicles include the backup cameras displaying a blank or heavily distorted image, which can render the driver less capable of seeing what is behind them, increasing the likelihood of a crash [126206].
Preventions 1. Conducting thorough software testing before releasing the product to identify and address issues like the backup camera display problem [126206]. 2. Implementing robust quality assurance processes to catch software-related issues early on in the development cycle [126206]. 3. Regularly monitoring and updating software systems to ensure they are functioning correctly and addressing any potential vulnerabilities promptly [126206].
Fixes 1. A free over-the-air software update [126206].
References 1. Ford - The articles gather information about the software failure incident from Ford, the company that is issuing the recall and providing the software update [126206].

Software Taxonomy of Faults

Category Option Rationale
Recurring one_organization (a) The software failure incident having happened again at one_organization: The article mentions that it's unclear if the current recall related to the backup camera issue is connected to a similar recall that Ford was investigated for by the National Highway Traffic Safety Administration last fall. This suggests that Ford may have faced a similar software-related issue with their backup cameras in the past [126206]. (b) The software failure incident having happened again at multiple_organization: There is no information in the provided article to suggest that this software failure incident has occurred at multiple organizations.
Phase (Design/Operation) design (a) The software failure incident related to the design phase is evident in the article. The issue with the backup cameras in Ford vehicles is attributed to a software-related problem. The article mentions that the backup cameras may display a blank or heavily distorted image, impacting the driver's ability to see what is behind them. This issue is likely a result of a design flaw in the software that controls the backup camera functionality, introduced during the system development or updates. The fix for this issue involves a free over-the-air software update, indicating that the problem can be addressed through a software modification [126206]. (b) The software failure incident related to the operation phase is not explicitly mentioned in the article. The article focuses more on the design-related issue with the backup cameras and the solution through a software update. Therefore, there is no specific information provided in the article about any failure due to factors introduced by the operation or misuse of the system.
Boundary (Internal/External) within_system (a) The software failure incident related to the Ford backup camera issue appears to be within the system. The article mentions that the problem with the backup cameras displaying blank or heavily distorted images is software-related. Ford is addressing this issue through a free over-the-air software update, indicating that the root cause of the problem originates from within the system itself [126206].
Nature (Human/Non-human) non-human_actions (a) The software failure incident related to non-human_actions: The software failure incident mentioned in Article 126206 is related to the backup cameras in Ford vehicles displaying a blank or heavily distorted image. This issue is likely caused by a software glitch or fault within the backup camera system, which is a non-human factor contributing to the failure [126206]. (b) The software failure incident related to human_actions: There is no specific mention in the provided article about the software failure incident being caused by contributing factors introduced by human actions. Therefore, it is unknown if human actions played a role in this particular software failure incident.
Dimension (Hardware/Software) hardware, software (a) The software failure incident related to hardware: The article mentions that Ford is recalling vehicles due to backup cameras displaying a blank or heavily distorted image, which is a hardware-related issue affecting the functionality of the camera system [126206]. (b) The software failure incident related to software: The article explicitly states that the issue with the backup cameras is software-related, indicating that the problem originates in the software of the affected vehicles [126206].
Objective (Malicious/Non-malicious) non-malicious (a) The software failure incident described in Article 126206 is non-malicious. The issue with the backup cameras in Ford vehicles is related to a software glitch that causes the display to be blank or heavily distorted, impacting the driver's ability to see what is behind them. Ford is addressing this issue through a free over-the-air software update, indicating that the problem was not caused by malicious intent but rather by a software-related issue [126206].
Intent (Poor/Accidental Decisions) unknown The software failure incident related to the Ford backup camera issue does not provide specific information about whether the incident was due to poor decisions or accidental decisions. Therefore, the intent behind the software failure incident is unknown.
Capability (Incompetence/Accidental) accidental (a) The software failure incident related to development incompetence is not explicitly mentioned in the provided article. Therefore, it is unknown if the failure was due to factors introduced by lack of professional competence. (b) The software failure incident related to accidental factors is evident in the article. The issue with the backup cameras in Ford vehicles displaying blank or heavily distorted images is described as a software-related problem. This indicates that the failure was accidental in nature, possibly due to a software bug or glitch that caused the malfunction [126206].
Duration temporary The software failure incident related to the Ford backup camera issue is temporary. The issue with the backup cameras displaying a blank or heavily distorted image is due to a software-related problem that can be fixed with a free over-the-air software update [126206].
Behaviour value (a) The software failure incident mentioned in the article is related to a crash. The backup cameras in the Ford vehicles are displaying a blank or heavily distorted image, which can render the driver less capable of seeing what is behind them, potentially leading to a crash [126206]. (b) The software failure incident does not seem to be related to omission as the issue is with the display of the backup camera image rather than the system omitting to perform its intended functions. (c) The software failure incident does not seem to be related to timing as there is no mention of the system performing its intended functions too late or too early. (d) The software failure incident is related to the value as the backup cameras are displaying the image incorrectly, impacting the driver's ability to see what is behind them [126206]. (e) The software failure incident is not related to a byzantine behavior as there is no mention of inconsistent responses or interactions. (f) The other behavior related to the software failure incident is that it requires a simple fix involving a free over-the-air software update, indicating that the system is not completely non-functional but is failing in a specific aspect related to the backup camera display [126206].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence property, theoretical_consequence The consequence of the software failure incident in the provided article is (d) property. The software issue with the backup cameras in Ford vehicles could impact people's material goods (their vehicles) due to the potential safety risk posed by the malfunctioning cameras, increasing the likelihood of a crash [126206].
Domain transportation (a) The software failure incident reported in Article 126206 is related to the transportation industry. Ford is recalling vehicles due to a software issue with the backup cameras, which impacts the driver's ability to see what is behind them, potentially leading to an increased risk of a crash. This directly affects the transportation of people and goods [126206].

Sources

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