| Recurring |
one_organization, multiple_organization |
(a) The software failure incident related to overheating issues with the infotainment systems has happened again at Tesla. The articles mention that Tesla has issued multiple recalls for camera-related issues in the past, including recalls for rearview camera issues and issues with the infotainment system overheating [127891, 127599].
(b) The software failure incident related to overheating issues with infotainment systems has also happened at other organizations or with their products and services. The articles discuss how cars, especially electric vehicles, rely heavily on computers to function, making software fixes more common. It is mentioned that over-the-air software updates are becoming more common for addressing such issues in vehicles [127599]. |
| Phase (Design/Operation) |
design |
(a) The software failure incident related to the design phase is evident in the articles. Tesla recalled vehicles due to an overheating issue that caused the center touchscreen display to malfunction. This issue was attributed to the infotainment system's CPU overheating, leading to the screen not displaying images from the rearview camera, warning lights, and other information. The NHTSA mentioned that this problem could be resolved through an over-the-air software update [127891, 127599].
(b) The software failure incident related to the operation phase is also highlighted in the articles. The recall was initiated to fix infotainment systems that may overheat before and during fast charging. This issue was addressed with an over-the-air software update, making it less burdensome for Tesla and affected owners as they wouldn't need to take their vehicles to a service station. The article emphasizes that Tesla owners rely on the infotainment system for various features, and the software fixes are crucial for the system's proper operation [127599]. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident related to the overheating issue in Tesla vehicles' infotainment systems was primarily within the system. The failure was caused by the infotainment system's CPU overheating, leading to malfunctions such as the center screen not displaying images from the rearview camera, warning lights, and other information [127891]. Tesla addressed this issue with an over-the-air software update to resolve the problem without requiring physical repairs [127599].
(b) outside_system: The software failure incident was not primarily due to contributing factors originating from outside the system. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident occurring due to non-human actions:
- The software failure incident in Tesla vehicles was caused by an overheating issue in the infotainment system's CPU, leading to malfunctions in the center touchscreen display [127891].
- The overheating issue could prevent the center screen from displaying images from the rearview camera, warning lights, and other information, as reported by the National Highway Traffic Safety Administration (NHTSA) [127891].
- Tesla addressed the flaw with an over-the-air software update to resolve the issue, making the recall less burdensome for Tesla and affected owners [127599].
- The recall included Tesla Model 3s and Model Ys from 2022, as well as Model Ss and Model Xs from 2021 and 2022, running certain versions of Tesla's operating system, where a computer chip in the infotainment system may not cool sufficiently, leading to slow processing or a restart [127599].
(b) The software failure incident occurring due to human actions:
- There is no specific mention in the articles about the software failure incident being caused by contributing factors introduced by human actions. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware:
- The Tesla vehicles were recalled due to an overheating issue in the infotainment system's CPU, which could lead to malfunctions in the center touchscreen display [127891, 127599].
- The overheating issue in the infotainment system's computer chip was causing slow processing, lagging, or blank screens in the infotainment system [127599].
(b) The software failure incident related to software:
- Tesla addressed the software issue through over-the-air software updates to resolve the overheating problem in the infotainment system [127891, 127599].
- The software update was aimed at refreshing the software wirelessly, similar to a smartphone app update, to fix the flaw without requiring owners to visit service stations [127599]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident related to the Tesla vehicles' infotainment systems overheating and malfunctioning is categorized as non-malicious. The failure was due to an overheating issue in the infotainment system's CPU, leading to problems with displaying images from the rearview camera, warning lights, and other information. Tesla addressed the issue with an over-the-air software update to resolve the problem, indicating that the failure was not caused by malicious intent [127891, 127599]. |
| Intent (Poor/Accidental Decisions) |
unknown |
(a) The software failure incident related to the Tesla vehicles' infotainment systems overheating and malfunctioning was not due to poor decisions but rather due to a flaw in the design or implementation of the system. The issue was specifically related to a computer chip in the infotainment system not cooling sufficiently, leading to slow processing or a restart, causing the system to lag or appear blank [127599]. The incident was addressed by Tesla through over-the-air software updates to resolve the flaw, indicating that the failure was not a result of poor decisions but rather a technical issue with the hardware or software design. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident related to development incompetence is not explicitly mentioned in the provided articles. Therefore, it is unknown whether the failure was due to contributing factors introduced due to lack of professional competence by humans or the development organization.
(b) The software failure incident related to accidental factors is evident in the articles. The overheating issue causing the malfunction of the center touchscreen display in Tesla vehicles was not intentional but rather an accidental flaw in the infotainment system's CPU cooling, leading to slow processing, lagging, or a blank screen [127891, 127599]. |
| Duration |
permanent, temporary |
From the provided articles, the software failure incident related to the overheating issue affecting Tesla vehicles' infotainment systems can be categorized as both temporary and permanent.
Temporary: The software failure incident is temporary as it is caused by a specific issue related to the overheating of the infotainment system's CPU, leading to slow processing, lagging, or a blank screen. This issue can be resolved through an over-the-air software update, which refreshes the software wirelessly like a smartphone app update [127599].
Permanent: The software failure incident can also be considered permanent as there have been multiple recalls by Tesla related to camera and infotainment system issues over time. These recurring issues indicate a more systemic problem with the software or hardware design, leading to multiple instances of failures that require recalls and software updates to address the underlying problems [127891, 127599].
Therefore, the software failure incident related to the Tesla vehicles' infotainment systems can be seen as both temporary (due to specific overheating issues) and permanent (due to recurring problems requiring multiple recalls and updates). |
| Behaviour |
value |
(a) crash: The software failure incident in the articles is not described as a crash where the system loses state and does not perform any of its intended functions [127891, 127599].
(b) omission: The software failure incident is not described as an omission where the system omits to perform its intended functions at an instance(s) [127891, 127599].
(c) timing: The software failure incident is not described as a timing issue where the system performs its intended functions correctly, but too late or too early [127891, 127599].
(d) value: The software failure incident is described as a value issue where the system performs its intended functions incorrectly, such as the center screen not displaying images from the rearview camera, warning lights, and other information due to CPU overheating [127891, 127599].
(e) byzantine: The software failure incident is not described as a byzantine failure where the system behaves erroneously with inconsistent responses and interactions [127891, 127599].
(f) other: The software failure incident is not described as any other specific behavior not covered by the options provided [127891, 127599]. |