| Recurring |
one_organization |
(a) The software failure incident having happened again at one_organization:
- The article mentions a previous incident where the account of the UK education secretary, Gillian Keegan, appeared to be hacked on Christmas Day, with tweets containing links to websites advertising cryptocurrencies [136977].
- Additionally, it references a past incident involving Liz Truss's phone being reportedly hacked by Russians in the summer when she was foreign secretary and a frontrunner in the Tory leadership race [136977].
(b) The software failure incident having happened again at multiple_organization:
- The article does not provide specific information about similar incidents happening at other organizations or with their products and services. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase can be seen in the hacking of Piers Morgan's Twitter account. The incident involved false information, racial slurs, and abusive messages being posted from his account, indicating a breach in the system's security measures [136977].
(b) The software failure incident related to the operation phase is evident in the hacking of UK education secretary Gillian Keegan's Twitter account. Her account was used to post links to websites advertising cryptocurrencies, showcasing a misuse of the system due to unauthorized access [136977]. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident involving Piers Morgan's Twitter account being hacked and wiped of much of its content is an example of a within_system failure. The incident was caused by unauthorized access to the account, leading to the deletion of content, sharing of false information, racial slurs, and abusive messages [136977]. This type of failure originates from within the system itself, in this case, the vulnerabilities in Twitter's security measures that allowed the hack to occur. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident related to non-human actions in this case appears to be a hack on Piers Morgan's Twitter account. The article mentions that his account was wiped of much of its content, including false information, racial slurs, and abusive messages directed at public figures like the late Queen Elizabeth II and singer Ed Sheeran. This indicates that the failure was caused by external malicious actors gaining unauthorized access to the account and manipulating its content [136977].
(b) The software failure incident related to human actions involves the potential lack of adequate security measures taken by individuals like UK education secretary Gillian Keegan and Liz Truss, whose accounts were also targeted in separate incidents. The article mentions that the Commons speaker advised MPs to enhance security on their mobile phones with multi-factor verification and update software, indicating that human actions such as not implementing sufficient security measures could have contributed to the vulnerabilities exploited by hackers [136977]. |
| Dimension (Hardware/Software) |
software |
(a) The software failure incident reported in the article is more likely to be attributed to software-related factors rather than hardware-related factors. The incident involved Piers Morgan's Twitter account being hacked, resulting in the deletion of much of its content and the sharing of false information, racial slurs, and abusive messages [Article 136977]. Additionally, the article mentions previous incidents of hacking involving other individuals' social media accounts, such as the UK education secretary's account being hacked to promote cryptocurrencies [Article 136977]. These incidents point towards vulnerabilities or weaknesses in the software systems or platforms rather than hardware issues. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident related to Piers Morgan's Twitter account being wiped of much of its content was malicious in nature. The account was reported to have been hacked, with posts containing false information, racial slurs, and abusive messages directed at public figures like the late Queen Elizabeth II and singer Ed Sheeran [136977].
Additionally, the incident involving the UK education secretary, Gillian Keegan's Twitter account being hacked on Christmas Day, where the account replied to tweets with links to websites advertising cryptocurrencies, also indicates a malicious intent behind the software failure [136977]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident involving Piers Morgan's Twitter account being hacked and posting false information, racial slurs, and abusive messages can be attributed to poor decisions made by the hackers who intentionally targeted and compromised the account [136977]. Additionally, the incident involving the UK education secretary's hacked account, which posted links to cryptocurrency websites, also reflects poor decisions made by the hackers to exploit the compromised account for financial gain [136977]. |
| Capability (Incompetence/Accidental) |
development_incompetence, accidental |
(a) The software failure incident related to development incompetence is evident in the hacking of Piers Morgan's Twitter account, where false information, racial slurs, and abusive messages were posted [136977]. This incident showcases a lack of professional competence in ensuring the security and integrity of the account, leading to unauthorized access and malicious activities.
(b) The accidental aspect of the software failure incident is highlighted in the hacking of UK education secretary Gillian Keegan's Twitter account, where the account replied to tweets with links to cryptocurrency websites [136977]. This unintended action suggests that the account was compromised without the deliberate intent of the account owner, indicating an accidental introduction of contributing factors leading to the failure. |
| Duration |
temporary |
The software failure incident involving Piers Morgan's Twitter account being wiped of much of its content due to a hack can be categorized as a temporary failure. This is evident from the fact that the incident was a result of the account being hacked, leading to the removal of content and the posting of false information, racial slurs, and abusive messages [136977]. The temporary nature of the failure is highlighted by the fact that Morgan's Instagram account appeared to be operating normally, indicating that the issue was specific to his Twitter account and not a permanent, widespread failure affecting all his social media accounts. |
| Behaviour |
crash, omission, other |
(a) crash: The software failure incident in the article is related to a crash. Piers Morgan's Twitter account was wiped of much of its content, including profile picture, banner image, and posts, indicating a loss of state and the system not performing its intended functions [136977].
(b) omission: The incident also involves omission as some tweets containing still and video images remained on Piers Morgan's Twitter account, while other content like the profile picture, banner image, and posts were missing, indicating the system omitted to perform its intended functions at that instance [136977].
(c) timing: There is no specific mention of a timing-related failure in the article.
(d) value: The software failure incident does not directly relate to the system performing its intended functions incorrectly.
(e) byzantine: The article does not describe the software failure incident as having inconsistent responses or interactions.
(f) other: The behavior of the software failure incident in the article can be categorized as a hack, where unauthorized access led to the deletion of content and the posting of false information, racial slurs, and abusive messages on Piers Morgan's Twitter account [136977]. |