Incident: HVAC System Fire Risk Recall in 2019 Ford Ranger

Published Date: 2019-10-14

Postmortem Analysis
Timeline 1. The software failure incident involving the 2019 Ford Ranger's HVAC system occurred when Ford announced the recall of 17,965 Ranger pickup trucks due to a possible fire risk related to the HVAC system [91123]. 2. The article was published on 2019-10-14. 3. Estimation: The incident likely occurred around the same time as the announcement of the recall, which was on 2019-10-14.
System unknown
Responsible Organization 1. Ford [91123]
Impacted Organization 1. Owners of the 2019 Ford Ranger pickup trucks were impacted by the software failure incident related to the HVAC system [91123].
Software Causes unknown
Non-software Causes 1. Lack of proper clearance between the electrical terminal and the conductive-base plate slot in the HVAC system of the 2019 Ford Ranger pickup trucks [91123]. 2. Risk of electrical short leading to blower motor overheating, smoking, and potential fire hazard in the affected trucks [91123]. 3. Reports of smoking incidents while driving and potential fire risk associated with the blower motor issue [91123].
Impacts 1. The software failure incident in the 2019 Ford Ranger's HVAC system led to a possible fire risk due to an electrical short, causing the blower motor to overheat, smoke, and potentially catch fire [91123].
Preventions 1. Ensuring thorough testing and quality assurance processes during the development of the HVAC system software to detect any potential issues before the vehicles are released to the market could have prevented the software failure incident [91123].
Fixes 1. Inspecting the blower motor and replacing it if it falls within a suspect parts production date [91123].
References 1. Ford (as the automaker) [Article 91123] 2. Ranger owners (affected by the recall) [Article 91123] 3. Dealerships (where affected vehicles need to be brought for inspection) [Article 91123]

Software Taxonomy of Faults

Category Option Rationale
Recurring unknown The article does not mention any software failure incident related to the HVAC system issue in the 2019 Ford Ranger being a recurring problem within Ford or at other organizations. Therefore, the information about the software failure incident happening again at one organization or multiple organizations is unknown.
Phase (Design/Operation) design (a) The software failure incident related to the design phase can be inferred from the article. The issue with the 2019 Ford Ranger's HVAC system leading to a possible fire risk was attributed to a lack of enough clearance between the electrical terminal and the conductive-base plate slot. This design flaw increased the risk of an electrical short, which could cause the blower motor to overheat, smoke, and potentially catch fire. This indicates a failure due to contributing factors introduced during the system development or design phase [91123]. (b) The software failure incident related to the operation phase is not explicitly mentioned in the article.
Boundary (Internal/External) within_system (a) within_system: The software failure incident related to the Ford Ranger's HVAC system being recalled for a possible fire risk is primarily within the system. The issue is described as a lack of enough clearance between the electrical terminal and the conductive-base plate slot, leading to an increased risk of an electrical short, blower motor overheating, smoking, and potentially catching fire. This issue originates from within the HVAC system of the Ford Ranger trucks [91123].
Nature (Human/Non-human) non-human_actions, human_actions (a) The software failure incident related to non-human actions in this case is the potential fire risk in the 2019 Ford Ranger's HVAC system. Ford mentioned that the issue arises from a lack of enough clearance between the electrical terminal and the conductive-base plate slot, leading to an increased risk of an electrical short, overheating of the blower motor, smoking, and potentially catching fire. This issue is a result of a design or manufacturing flaw rather than human actions [91123]. (b) The software failure incident related to human actions in this case involves the recall process initiated by Ford due to the potential fire risk in the HVAC system of the Ranger pickup trucks. Ford is taking proactive steps to address the issue by recalling the affected vehicles, inspecting the blower motor, and replacing it if necessary. This response is a result of human actions taken by Ford to rectify the non-human-induced software failure [91123].
Dimension (Hardware/Software) hardware (a) The software failure incident in the 2019 Ford Ranger's HVAC system is related to hardware. The issue is described as a possible fire risk due to insufficient clearance between the electrical terminal and the conductive-base plate slot, leading to an increased risk of an electrical short and overheating of the blower motor [91123]. This indicates that the failure originated in the hardware design or components rather than in the software system.
Objective (Malicious/Non-malicious) non-malicious The software failure incident related to the Ford Ranger's HVAC system does not appear to be malicious. The issue is described as a possible fire risk due to insufficient clearance between the electrical terminal and the conductive-base plate slot, leading to an increased risk for an electrical short, overheating, smoking, and potentially catching fire. Ford has initiated a recall to address this non-malicious software failure incident [91123].
Intent (Poor/Accidental Decisions) unknown The software failure incident related to the Ford Ranger's HVAC system recall does not directly point to a software failure caused by poor decisions or accidental decisions. The issue mentioned in the article is related to a possible fire risk due to insufficient clearance between electrical components, leading to overheating and potential fire hazards. Therefore, the intent of the software failure incident in this case is unknown as it does not specifically mention poor or accidental decisions as contributing factors [91123].
Capability (Incompetence/Accidental) accidental (a) The software failure incident related to the Ford Ranger's HVAC system recall does not seem to be directly attributed to development incompetence. The issue mentioned in the article is related to a possible fire risk due to insufficient clearance between the electrical terminal and the conductive-base plate slot, leading to an electrical short and overheating of the blower motor [91123]. (b) The software failure incident appears to be accidental, as it is described as a possible fire risk due to a specific physical issue in the HVAC system of the Ford Ranger trucks. The article does not indicate any intentional or deliberate actions leading to the failure, suggesting it was an accidental design or manufacturing flaw that could potentially cause a fire hazard [91123].
Duration unknown The article does not mention any software failure incident related to the Ford Ranger's HVAC system. Therefore, the duration of the software failure incident in this case is unknown.
Behaviour crash, other (a) crash: The software failure incident related to the Ford Ranger's HVAC system is not described as a crash where the system loses state and does not perform any of its intended functions [91123]. (b) omission: The article does not mention the software failure incident as an omission where the system omits to perform its intended functions at an instance(s) [91123]. (c) timing: The software failure incident is not related to timing issues where the system performs its intended functions correctly but too late or too early [91123]. (d) value: The software failure incident is not described as a value failure where the system performs its intended functions incorrectly [91123]. (e) byzantine: The software failure incident is not characterized as a byzantine failure where the system behaves erroneously with inconsistent responses and interactions [91123]. (f) other: The software failure incident is related to a possible fire risk in the HVAC system of the Ford Ranger pickup trucks due to an electrical short, blower motor overheating, smoking, and potential fire hazard. This behavior does not fit into the categories of crash, omission, timing, value, or byzantine failures [91123].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence property, theoretical_consequence The consequence of the software failure incident related to the Ford Ranger's HVAC system was primarily a potential property impact. The software failure in the HVAC system could lead to an electrical short, causing the blower motor to overheat, smoke, and potentially catch fire, impacting the material goods (the vehicle itself) of the owners [91123]. There were no reported cases of harm or death resulting from this software failure incident.
Domain transportation (a) The failed system in this incident is related to the transportation industry, specifically affecting the 2019 Ford Ranger pickup trucks' HVAC system [91123].

Sources

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