| Recurring |
one_organization, multiple_organization |
(a) The software failure incident involving the hacking and wiping out of servers by Steffan Needham at Voova could be seen as an incident that happened within the same organization. Needham, a former IT consultant at Voova, targeted Amazon Web Services which stored Voova's technical data after being released from his contract due to performance issues. The incident involved unauthorized access and modification of computer material within Voova's systems [80605].
(b) The software failure incident involving the hacking and wiping out of servers by Steffan Needham at Voova could also be considered as an incident that happened across multiple organizations. Needham, who was also working for London-based IT firm Valtech and later for EDF Energy and DevOpsConsulting.co.uk, carried out the attack on Voova's servers. This incident highlights the potential risks of insider threats and unauthorized access to sensitive data across different organizations where individuals have access to critical systems [80605]. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in Article 80605 can be attributed to the design phase. The incident occurred when Steffan Needham, an IT consultant, allegedly hacked into Amazon servers and wiped out his former employer's data after being sacked. The prosecutor mentioned that security could have been better at Voova, highlighting a potential design flaw in the system. Additionally, the lack of multi-factor authentication was pointed out as a weakness that could have prevented unauthorized access and data loss [80605]. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident in this case was caused by an individual, Steffan Needham, who was an IT consultant at the company Voova. He allegedly hacked into Amazon servers and wiped out data after being sacked due to below-par performance [80605]. The failure originated from within the system as it was an internal employee who deliberately caused the incident by accessing and modifying the computer material. |
| Nature (Human/Non-human) |
human_actions |
(a) The software failure incident in this case was primarily due to human actions. Steffan Needham, the IT consultant, allegedly hacked into his colleague's account and deliberately wiped out his former employer's servers as an act of revenge for being sacked [80605]. The incident involved unauthorized access and modification of computer material by Needham, showcasing that the failure was a result of deliberate actions taken by a human actor. |
| Dimension (Hardware/Software) |
software |
(a) The software failure incident in Article 80605 was not attributed to hardware issues. The incident was caused by an IT consultant allegedly hacking into Amazon servers and wiping out data after being sacked by his employer. The failure originated from the actions of the individual rather than any hardware malfunction or issue [80605].
(b) The software failure incident in Article 80605 was primarily due to contributing factors that originated in software. The IT consultant accessed Amazon Web Services and deliberately terminated servers, altered settings, and covered his tracks by using a colleague's login credentials. The failure was a result of unauthorized access and modification of computer material, showcasing a software-related issue [80605]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident in this case was malicious. Steffan Needham, a former IT consultant, allegedly hacked into Amazon servers and wiped out his former employer's data as revenge for being sacked. He targeted the servers storing the technical data of the software company Voova and deliberately shut down servers by accessing a colleague's account and altering settings out of spite [80605]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The intent of the software failure incident was deliberate and malicious, indicating poor_decisions. Steffan Needham allegedly hacked into his former employer's servers and wiped out data as revenge for being sacked. He targeted Amazon Web Services, altered settings, shut down servers, and tried to cover his tracks by using a colleague's login [80605]. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The software failure incident in Article 80605 was not due to development incompetence but rather was intentional and malicious. Steffan Needham, the IT consultant, allegedly hacked into his former employer's servers and wiped out data as revenge for being sacked. This act was described as deliberate and done out of spite, rather than due to incompetence in development [80605].
(b) The software failure incident in Article 80605 was accidental. The incident occurred when Steffan Needham, the IT consultant, hacked into his colleague's account and began altering settings out of spite. The jury was told that Needham continued to shut down servers and tried to cover his tracks by using his colleague's login, indicating that the actions were not planned or intentional [80605]. |
| Duration |
permanent |
(a) The software failure incident in this case was permanent. Steffan Needham allegedly hacked into his former employer's servers and wiped out data as revenge for being sacked. He accessed Amazon Web Services, changed his colleague's password, and terminated servers over several days, trying to cover his tracks by using his colleague's login. The incident resulted in the loss of thousands of pounds worth of data and caused significant damage to the company's operations. The prosecution presented evidence linking Needham to the unauthorized access and modification of computer material, indicating a deliberate and permanent act of sabotage [80605]. |
| Behaviour |
crash, omission, other |
(a) crash: The software failure incident in the article can be categorized as a crash as the IT consultant allegedly hacked into Amazon servers and wiped out his former employer's data by shutting down servers, causing the system to lose its state and not perform its intended functions [80605].
(b) omission: The incident can also be categorized as an omission failure as the IT consultant omitted to perform the intended functions of maintaining the servers and data integrity after being released from his contract due to below-par performance [80605].
(c) timing: There is no indication in the article that the failure was related to timing issues where the system performed its intended functions but at the wrong time.
(d) value: The incident does not align with a value failure where the system performs its intended functions incorrectly.
(e) byzantine: The incident does not exhibit characteristics of a byzantine failure where the system behaves erroneously with inconsistent responses and interactions.
(f) other: The other behavior exhibited in this software failure incident is deliberate sabotage by the IT consultant who intentionally accessed the servers, changed passwords, terminated servers, and tried to cover his tracks by using a colleague's login, showcasing malicious intent and actions [80605]. |