Incident: Government Website Hacked by Iran Cyber Security Group.

Published Date: 2020-01-04

Postmortem Analysis
Timeline 1. The software failure incident, which was a hack on the website operated by the U.S. government's Federal Depository Library Program (fdlp.gov), occurred on Saturday as per the article [94585]. 2. The article [94585] was published on 2020-01-04. 3. Therefore, the hack incident on the fdlp.gov website occurred on Saturday, 2020-01-04.
System The software failure incident mentioned in the article is a hack on the website operated by the U.S. government's Federal Depository Library Program (FDLP) by a group claiming to represent the government of Iran. The specific systems that failed in this incident are: 1. Website operated by the U.S. government's Federal Depository Library Program (FDLP) [Article 94585]
Responsible Organization 1. Iran Cyber Security Group HackerS [94585]
Impacted Organization 1. The Federal Depository Library Program (FDLP) website [Article 94585] 2. Sierra Leone Commercial Bank website 3. Taiwan Lung Meng Technology Company website 4. Human Rights Protection Association of India website 5. Bigways website
Software Causes 1. Hacking by a group claiming to represent the government of Iran [Article 94585]
Non-software Causes 1. Political tensions between the U.S. and Iran, specifically related to the killing of Revolutionary Guard General Qassem Soleimani [94585]. 2. Cyber warfare and hacking activities conducted by state-backed Iranian hackers as a form of retaliation [94585]. 3. Lack of adequate investments in cybersecurity by private companies and local governments, making them highly vulnerable to cyber attacks [94585]. 4. Potential vulnerabilities in critical U.S. infrastructure systems, such as utilities, factories, and oil and gas facilities, to cyber attacks [94585].
Impacts 1. The website operated by the U.S. government's Federal Depository Library Program (fdlp.gov) was hacked and defaced by a group claiming to represent the government of Iran, leading to the website being taken offline [Article 94585]. 2. The hackers left a message on the defaced website referencing the death of Qassem Soleimani and depicting President Donald Trump being beaten, which could have caused reputational damage to the U.S. government [Article 94585]. 3. Security experts have warned that cyber attacks, such as the one on fdlp.gov, could be part of Iran's retaliation for the U.S. airstrike that killed Soleimani, potentially leading to further cyber disruptions in the U.S. public and private sector [Article 94585]. 4. The incident highlighted the vulnerability of U.S. government websites and raised concerns about potential future cyber attacks on critical infrastructure like manufacturing facilities, oil and gas plants, and transit systems [Article 94585]. 5. The hacking incident on fdlp.gov and other websites indicated the aggressive cyber capabilities of Iran's state-backed hackers, posing a threat to U.S. national security and critical systems [Article 94585].
Preventions 1. Implementing robust cybersecurity measures such as regular security audits, penetration testing, and vulnerability assessments to identify and address potential weaknesses in the system [94585]. 2. Ensuring timely software updates and patches to fix known vulnerabilities and protect against potential exploits [94585]. 3. Educating employees and users about cybersecurity best practices, including avoiding phishing emails and practicing good password hygiene to prevent unauthorized access to systems [94585]. 4. Implementing multi-factor authentication to add an extra layer of security and prevent unauthorized access even if passwords are compromised [94585]. 5. Collaborating with cybersecurity experts and agencies to stay informed about the latest threats and trends in cyber attacks, enabling proactive defense strategies [94585].
Fixes 1. Enhancing cybersecurity measures and protocols to prevent future hacking incidents [94585] 2. Regularly updating software and systems to patch vulnerabilities and prevent unauthorized access [94585] 3. Conducting thorough security audits and assessments to identify and address potential weaknesses in the system [94585] 4. Implementing multi-factor authentication to add an extra layer of security for accessing sensitive systems and data [94585] 5. Educating employees and users on cybersecurity best practices to prevent falling victim to phishing attacks or other social engineering tactics [94585]
References 1. U.S. government 2. Federal Depository Library Program (FDLP) 3. Security experts 4. Cybersecurity firm FireEye 5. Dragos Inc. 6. Department of Homeland Security 7. Cybersecurity veteran Chris Wysopal 8. Threat intelligence firm InSights 9. Former National Security Agency analyst Charity Wright 10. Director of National Intelligence James Clapper [94585]

Software Taxonomy of Faults

Category Option Rationale
Recurring one_organization, multiple_organization (a) The software failure incident having happened again at one_organization: - The article mentions that in 2012 and 2013, Iranian state-backed hackers carried out disruptive denial-of-service attacks that knocked offline the websites of major U.S. banks, including Bank of America, as well as the New York Stock Exchange and NASDAQ [94585]. - Two years later, Iranian hackers wiped servers at the Sands Casino in Las Vegas, crippling hotel and gambling operations [94585]. (b) The software failure incident having happened again at multiple_organization: - The article states that the website for a number of obscure, non-governmental entities, including the Sierra Leone Commercial Bank, the Taiwan Lung Meng Technology Company, the Human Rights Protection Association of India, and the British company Bigways, were also struck in the cyber attacks [94585]. - Security experts have warned that cyber attacks could be part of Iran's retaliation for the U.S. airstrike, potentially targeting manufacturing facilities, oil and gas plants, and transit systems in the U.S. public and private sector [94585].
Phase (Design/Operation) design, operation (a) The software failure incident related to the design phase can be seen in the hacking of the website operated by the Federal Depository Library Program (FDLP) by a group claiming to represent the government of Iran. The hackers defaced the website and left a message indicating their cyber capabilities and political motivations [94585]. (b) The software failure incident related to the operation phase is evident in the potential targets mentioned by security experts for cyber attacks by Iran, including manufacturing facilities, oil and gas plants, and transit systems. The warning was issued to businesses and government agencies to be extra vigilant against potential cyber disruptions [94585].
Boundary (Internal/External) within_system, outside_system (a) within_system: The software failure incident reported in the news article is primarily due to a hack carried out by a group claiming to represent the government of Iran. The hackers defaced the website operated by the Federal Depository Library Program (FDLP) and left a message on the website indicating their involvement. This hack was part of a series of cyber attacks on various websites, including non-governmental entities, as a potential retaliation for the U.S. airstrike that killed Revolutionary Guard General Qassem Soleimani [Article 94585]. (b) outside_system: The contributing factors that originate from outside the system in this software failure incident include the external threat posed by Iranian state-backed hackers. These hackers are among the world's most aggressive and have a history of carrying out disruptive denial-of-service attacks and destructive cyber attacks on various targets, including major U.S. banks and the Sands Casino in Las Vegas. The incident was also linked to geopolitical tensions between the U.S. and Iran, particularly following the killing of Qassem Soleimani, which escalated the cyber threat landscape [Article 94585].
Nature (Human/Non-human) non-human_actions, human_actions (a) The software failure incident occurring due to non-human actions: - The website operated by the U.S. government's Federal Depository Library Program, fdlp.gov, was hacked and defaced by a group claiming to represent the government of Iran [Article 94585]. - The hackers left a message on the defaced website indicating their actions were in the name of Iran Cyber Security Group HackerS, showcasing Iran's cyber ability [Article 94585]. - The defaced page title text of the fdlp.gov website was visible before it was taken offline [Article 94585]. - The incident was part of a series of cyber attacks targeting various entities, including non-governmental organizations and companies like the Sierra Leone Commercial Bank, Taiwan Lung Meng Technology Company, Human Rights Protection Association of India, and British company Bigways [Article 94585]. (b) The software failure incident occurring due to human actions: - The hacking incident was attributed to a group claiming to represent the government of Iran, indicating human involvement in orchestrating the cyber attack [Article 94585]. - Security experts have warned about potential cyber attacks as part of Iran's retaliation for the U.S. airstrike that killed Revolutionary Guard General Qassem Soleimani, suggesting a deliberate human-driven motive behind the cyber incidents [Article 94585]. - The article mentions the aggressive nature of Iranian state-backed hackers and their history of carrying out disruptive denial-of-service attacks and destructive cyber operations against U.S. targets, indicating intentional human actions in the cyber domain [Article 94585].
Dimension (Hardware/Software) software (a) The software failure incident occurring due to hardware: - The incident reported in the news article [94585] does not specifically mention any software failure due to contributing factors originating in hardware. The focus of the article is on a website operated by the U.S. government being hacked by a group claiming to represent the government of Iran. (b) The software failure incident occurring due to software: - The software failure incident reported in article [94585] is primarily due to software-related factors, specifically a hack by a group claiming to represent the government of Iran. The website operated by the Federal Depository Library Program was hacked and defaced, leading to its takedown. The hackers left a message on the website, indicating their cyber capabilities and intentions.
Objective (Malicious/Non-malicious) malicious (a) The software failure incident reported in the articles is malicious in nature. The incident involved a hack on the website operated by the U.S. government's Federal Depository Library Program by a group claiming to represent the government of Iran. The hackers defaced the website with a message indicating their affiliation with Iran Cyber Security Group Hackers and referenced the death of Qassem Soleimani. Security experts have warned that cyber attacks, such as the one on the FDLP website, could be part of Iran's retaliation for the U.S. airstrike that killed Soleimani [Article 94585].
Intent (Poor/Accidental Decisions) unknown (a) The intent of the software failure incident: - The software failure incident reported in the news article is related to a hack carried out by a group claiming to represent the government of Iran on the website operated by the U.S. government's Federal Depository Library Program [Article 94585]. - The hackers left a message on the hacked website referencing the death of Qassem Soleimani and depicted President Donald Trump being beaten by a fist with the Revolutionary Guard insignia, indicating a deliberate and targeted attack [Article 94585]. - Security experts have warned that cyber attacks, such as the one carried out by Iran, could be part of Iran's retaliation for the U.S. airstrike that killed Soleimani, showing a strategic intent behind the attack [Article 94585]. - The incident highlights the potential for destructive cyber attacks by state-backed hackers, such as those from Iran, to cause real disruption and destruction, indicating a deliberate intent to harm critical U.S. infrastructure [Article 94585].
Capability (Incompetence/Accidental) development_incompetence, unknown (a) The software failure incident related to development incompetence is evident in the hacking of the website operated by the U.S. government's Federal Depository Library Program (FDLP) by a group claiming to represent the government of Iran [Article 94585]. This incident showcases a failure in the development and maintenance of the website's security measures, allowing hackers to deface the website and take it offline. The hackers left a message on the website, indicating their successful breach and the potential vulnerabilities in the system that were exploited due to a lack of professional competence in securing the website. (b) The accidental software failure incident is not explicitly mentioned in the provided articles.
Duration temporary The software failure incident reported in the articles is temporary. This is evident from the fact that the website operated by the U.S. government, specifically the Federal Depository Library Program (fdlp.gov), was hacked and defaced by a group claiming to represent the government of Iran. As a result of this hack, the website was taken offline [Article 94585]. This indicates that the failure was due to specific circumstances, in this case, the hacking incident, rather than being a permanent failure caused by all circumstances.
Behaviour other (a) crash: The software failure incident in this case does not involve a crash where the system loses state and does not perform any of its intended functions. Instead, the incident involves a hack where the website operated by the U.S. government was hacked by a group claiming to represent the government of Iran [Article 94585]. (b) omission: The software failure incident does not involve omission where the system omits to perform its intended functions at an instance(s). The incident is related to a hack and defacement of the website, rather than the system failing to perform its functions [Article 94585]. (c) timing: The software failure incident is not related to timing issues where the system performs its intended functions correctly but too late or too early. The incident is a result of a hack and defacement of the website, not a timing issue [Article 94585]. (d) value: The software failure incident does not involve the system performing its intended functions incorrectly. Instead, the incident is related to a hack and defacement of the website, indicating a security breach rather than a value-related failure [Article 94585]. (e) byzantine: The software failure incident does not exhibit a byzantine behavior where the system behaves erroneously with inconsistent responses and interactions. The incident is a result of a hack and defacement of the website, indicating a deliberate intrusion rather than inconsistent system behavior [Article 94585]. (f) other: The software failure incident in this case is primarily characterized as a security breach due to a hack by a group claiming to represent the government of Iran. The incident involves the defacement of the website operated by the U.S. government, indicating a breach of security protocols rather than a typical software failure [Article 94585].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence property, non-human, theoretical_consequence (a) death: People lost their lives due to the software failure - There is no mention of people losing their lives due to the software failure incident reported in the articles. [Article 94585] (b) harm: People were physically harmed due to the software failure - There is no mention of people being physically harmed due to the software failure incident reported in the articles. [Article 94585] (c) basic: People's access to food or shelter was impacted because of the software failure - There is no mention of people's access to food or shelter being impacted due to the software failure incident reported in the articles. [Article 94585] (d) property: People's material goods, money, or data was impacted due to the software failure - The software failure incident involved hacking of various websites, including a U.S. government website, a British company website, and websites of non-governmental entities. While the articles do not specifically mention individuals losing material goods or money, the hacking incidents could potentially impact data security and confidentiality. [Article 94585] (e) delay: People had to postpone an activity due to the software failure - The articles do not mention people having to postpone activities due to the software failure incident. [Article 94585] (f) non-human: Non-human entities were impacted due to the software failure - The software failure incident primarily involved the hacking and defacing of websites, including those of government entities and companies. Non-human entities such as websites were impacted by the incident. [Article 94585] (g) no_consequence: There were no real observed consequences of the software failure - The software failure incident, which involved hacking and defacing websites, had observable consequences such as websites being taken offline and defaced. [Article 94585] (h) theoretical_consequence: There were potential consequences discussed of the software failure that did not occur - Security experts warned of potential cyber attacks as part of Iran's retaliation for certain events, highlighting the possibility of major disruptions to the U.S. public and private sector, including manufacturing facilities, oil and gas plants, and transit systems. While these potential consequences were discussed, they did not occur as a direct result of the reported software failure incident. [Article 94585] (i) other: Was there consequence(s) of the software failure not described in the (a to h) options? What is the other consequence(s)? - The articles do not mention any other specific consequences of the software failure incident beyond the hacking and defacing of websites. [Article 94585]
Domain information, finance, government (a) The failed system was related to the industry of information, specifically in the context of the production and distribution of government publications. The Federal Depository Library Program (FDLP) website, fdlp.gov, which was hacked, is a program created to make federal government publications available to the public at no cost [Article 94585]. (l) The failed system was also related to the government industry. The website that was hacked belonged to the little-known Federal Depository Library Program, which is a government-operated program aimed at providing federal government publications to the public [Article 94585]. (m) Additionally, the failed system was related to other industries such as finance and utilities. Security experts have warned that cyber attacks, like the one on the FDLP website, could target various sectors including manufacturing facilities, oil and gas plants, and transit systems. This indicates a potential impact on the finance and utilities industries [Article 94585].

Sources

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