| Recurring |
one_organization |
(a) The software failure incident related to burned cable connections on Nvidia's GeForce RTX 4090 has happened again within the same organization. Nvidia acknowledged the issue of connectors not fully plugged into the card causing heat damage to the cable connections. They are actively investigating the reports and working with their partners to replace the affected cards [135290]. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase is evident in the article. Nvidia's GeForce RTX 4090 experienced a hardware issue where the cable connections were damaged due to the heat generated by the card. This issue was attributed to connectors not being fully plugged into the card, indicating a design flaw in the connection mechanism [135290].
(b) The software failure incident related to the operation phase is also highlighted in the article. The issue with the cable connections getting damaged was exacerbated by the power required to run the RTX 4090, especially if the cable bends at a right angle during installation. This indicates that the failure was influenced by the operation or installation process of the card within the PC case [135290]. |
| Boundary (Internal/External) |
within_system |
(a) The software failure incident related to the Nvidia GeForce RTX 4090 generating excessive heat and potentially damaging cable connections is within_system. The issue appears to stem from connectors not fully plugged into the card, leading to the heat buildup and subsequent damage to the cable connections [135290]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident occurring due to non-human actions:
- The article mentions that the issue with Nvidia's GeForce RTX 4090 generating excessive heat that could damage cable connections is attributed to connectors not being fully plugged into the card [135290].
- The problem seems to stem from the power requirements of the card and the heat buildup, especially if the cable bends at a right angle to fit the card into a PC case [135290].
(b) The software failure incident occurring due to human actions:
- The article does not specifically mention any contributing factors introduced by human actions that led to the software failure incident. |
| Dimension (Hardware/Software) |
hardware |
(a) The software failure incident in this case is related to hardware. The issue with Nvidia's GeForce RTX 4090 causing damage to cable connections is attributed to the connectors not being fully plugged into the card, leading to heat buildup and potential damage to the cables [135290]. This hardware-related issue is causing the software failure incident. |
| Objective (Malicious/Non-malicious) |
non-malicious |
The software failure incident reported in Article 135290 is non-malicious. The issue with Nvidia's GeForce RTX 4090 causing damage to cable connections is attributed to connectors not being fully plugged into the card, leading to heat buildup and potential damage. Nvidia is actively investigating the reports and advising card owners to ensure the cable is firmly secured before plugging the card into the motherboard. Additionally, Nvidia is working with its partners to replace the affected cards, indicating a non-malicious intent to address the issue and provide solutions to affected users [135290]. |
| Intent (Poor/Accidental Decisions) |
unknown |
The software failure incident reported in Article 135290 is not related to poor or accidental decisions. Instead, it is related to a hardware issue with Nvidia's GeForce RTX 4090 graphics card causing damage to cable connections due to heat generated by the card [135290]. |
| Capability (Incompetence/Accidental) |
unknown |
The article does not mention any software failure incident related to development incompetence or accidental factors. Therefore, the information to answer this question is 'unknown'. |
| Duration |
temporary |
The software failure incident described in Article 135290 is related to hardware issues with Nvidia's GeForce RTX 4090 graphics card, specifically concerning the cable connections. The issue is temporary in nature as it is caused by the connectors not being fully plugged into the card, leading to damage to the cable connections due to the heat generated by the card [135290]. The incident is not a permanent failure but rather a temporary one that can be addressed by ensuring the cables are firmly secured before plugging the card into the motherboard. |
| Behaviour |
value, other |
(a) crash: The software failure incident described in the article is not related to a crash of the system losing state and not performing any of its intended functions. The issue with Nvidia's GeForce RTX 4090 is related to potential damage to cable connections due to heat generated by the card [135290].
(b) omission: The incident is not related to the system omitting to perform its intended functions at an instance(s) [135290].
(c) timing: The incident is not related to the system performing its intended functions correctly, but too late or too early [135290].
(d) value: The software failure incident is related to the system performing its intended functions incorrectly, specifically causing damage to cable connections due to heat generated by the GeForce RTX 4090 card [135290].
(e) byzantine: The incident is not related to the system behaving erroneously with inconsistent responses and interactions [135290].
(f) other: The behavior of the software failure incident is related to hardware issues causing damage to cable connections due to heat generated by the Nvidia GeForce RTX 4090 card, rather than a typical software-related failure [135290]. |