Incident: Braking System Corrosion Leads to Mercedes-Benz Vehicle Recall.

Published Date: 2022-06-04

Postmortem Analysis
Timeline 1. The software failure incident of the Mercedes-Benz braking system recall happened on an unspecified date between the announcement date of the recall (2022-06-04) and the date of the article publication (2022-06-04) [128854].
System unknown
Responsible Organization unknown
Impacted Organization 1. Vehicle owners of Mercedes-Benz cars built between 2004 and 2015, specifically the SUV series ML and GL, and the R-Class luxury minivan, were impacted by the software failure incident [128854].
Software Causes 1. Unknown
Non-software Causes 1. Corrosion on the brake booster leading to potential interruption in the connection between the brake pedal and the braking system [128854].
Impacts 1. The potential problem with the braking system in nearly one million older Mercedes-Benz vehicles worldwide could lead to the connection between the brake pedal and the braking system being interrupted, causing the service brake to stop functioning, increasing the risk of a crash or injury [128854].
Preventions 1. Regular software maintenance and updates to address potential vulnerabilities [128854]. 2. Implementing robust testing procedures to detect issues like corrosion-related failures in the braking system software [128854]. 3. Conducting thorough analysis and monitoring of reported incidents to proactively identify and address potential software failures [128854].
Fixes 1. Inspecting potentially affected vehicles and replacing the parts where necessary as mentioned by Mercedes-Benz [128854].
References 1. Germany’s federal transport authority (KBA) [Article 128854]

Software Taxonomy of Faults

Category Option Rationale
Recurring unknown (a) The software failure incident having happened again at one_organization: - The article does not mention any previous incidents of a similar nature happening again within the same organization (Mercedes-Benz) or with its products and services. Therefore, there is no indication of a recurring software failure incident within the same organization in this case. [128854] (b) The software failure incident having happened again at multiple_organization: - The article does not provide information about similar incidents happening at other organizations or with their products and services. Hence, there is no mention of this software failure incident occurring at multiple organizations. [128854]
Phase (Design/Operation) unknown The provided article does not mention any software failure incident related to the development phases (design or operation). Therefore, it is unknown whether the failure was due to contributing factors introduced by system development, system updates, procedures to operate, or maintain the system (design) or by the operation or misuse of the system (operation).
Boundary (Internal/External) within_system (a) within_system: The software failure incident related to the Mercedes-Benz braking system recall is primarily within the system. The issue was identified as corrosion on the brake booster, which could lead to the connection between the brake pedal and the braking system being interrupted, ultimately causing the service brake to stop functioning. Mercedes-Benz confirmed that the recall was based on analysis of isolated reports for certain vehicles, indicating an internal system issue with the braking mechanism [128854].
Nature (Human/Non-human) non-human_actions (a) The software failure incident in this case is not directly related to non-human actions but rather to a potential problem with the braking system of the vehicles. The issue is described as corrosion on the brake booster, which can lead to the connection between the brake pedal and the braking system being interrupted, ultimately causing the service brake to stop functioning. This issue is attributed to a mechanical problem with the brake booster rather than non-human actions [128854]. (b) The software failure incident in this case is not directly related to human actions but rather to a potential problem with the braking system of the vehicles. The issue is described as corrosion on the brake booster, which can lead to the connection between the brake pedal and the braking system being interrupted, ultimately causing the service brake to stop functioning. The recall was initiated based on analysis of isolated reports for certain vehicles, indicating that the issue was identified through monitoring and analysis rather than being caused by specific human actions [128854].
Dimension (Hardware/Software) hardware (a) The software failure incident in this case is related to hardware. The article mentions that the recall is due to a potential problem with the braking system, specifically related to corrosion on the brake booster. The issue could lead to the connection between the brake pedal and the braking system being interrupted, ultimately causing the service brake to stop functioning. This indicates a hardware-related failure originating from the brake booster component [128854]. (b) There is no specific mention of a software-related failure in the provided article.
Objective (Malicious/Non-malicious) non-malicious (a) The software failure incident related to the Mercedes-Benz recall is non-malicious. The issue with the braking system was attributed to corrosion on the brake booster, which could lead to the connection between the brake pedal and the braking system being interrupted. This could result in the service brake not functioning properly, potentially leading to an increased risk of a crash or injury. Mercedes-Benz confirmed that the recall was based on analysis of isolated reports for certain vehicles, indicating that the failure was not due to malicious intent but rather a technical flaw [Article 128854].
Intent (Poor/Accidental Decisions) unknown The software failure incident related to the Mercedes-Benz recall does not directly mention any software-related issues. The recall was initiated due to a potential problem with the braking system caused by corrosion on the brake booster, leading to a potential interruption in the connection between the brake pedal and the braking system [Article 128854]. Therefore, the intent of the software failure incident in this case is unknown as it does not fall under the categories of poor_decisions or accidental_decisions.
Capability (Incompetence/Accidental) accidental (a) The software failure incident related to development incompetence is not explicitly mentioned in the provided article. Therefore, it is unknown if the failure was due to contributing factors introduced due to lack of professional competence by humans or the development organization. (b) The software failure incident related to an accidental factor is evident in the article. The article mentions that the recall of nearly one million older vehicles by Mercedes-Benz was due to a potential problem with the braking system. The issue was identified as corrosion on the brake booster, which could lead to the connection between the brake pedal and the braking system being interrupted, causing the service brake to stop functioning. This indicates that the failure was accidental in nature, resulting from a physical issue rather than a deliberate action or incompetence [128854].
Duration temporary The software failure incident mentioned in the article is related to a potential problem with the braking system in older Mercedes-Benz vehicles. The issue is described as corrosion on the brake booster, which can lead to the connection between the brake pedal and the braking system being interrupted, ultimately causing the service brake to stop functioning. This failure can be considered temporary as it is not a permanent issue but rather arises due to the specific circumstance of severe corrosion affecting the brake booster [Article 128854].
Behaviour crash, other (a) crash: The software failure incident described in the article is related to a potential problem with the braking system in older Mercedes-Benz vehicles. The issue could lead to the connection between the brake pedal and the braking system being interrupted, resulting in the service brake not functioning, which could ultimately lead to a crash or injury [Article 128854]. (b) omission: The software failure incident does not specifically mention a failure due to the system omitting to perform its intended functions at an instance(s). (c) timing: The software failure incident does not specifically mention a failure due to the system performing its intended functions correctly, but too late or too early. (d) value: The software failure incident does not specifically mention a failure due to the system performing its intended functions incorrectly. (e) byzantine: The software failure incident does not specifically mention a failure due to the system behaving erroneously with inconsistent responses and interactions. (f) other: The other behavior in this case could be described as a potential failure due to a critical safety system (braking system) in the vehicles not functioning as intended, which could lead to a serious safety risk of a crash or injury [Article 128854].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence harm, property (a) death: People lost their lives due to the software failure (b) harm: People were physically harmed due to the software failure (c) basic: People's access to food or shelter was impacted because of the software failure (d) property: People's material goods, money, or data was impacted due to the software failure (e) delay: People had to postpone an activity due to the software failure (f) non-human: Non-human entities were impacted due to the software failure (g) no_consequence: There were no real observed consequences of the software failure (h) theoretical_consequence: There were potential consequences discussed of the software failure that did not occur (i) other: Was there consequence(s) of the software failure not described in the (a to h) options? What is the other consequence(s)? The consequence of the software failure incident in the provided article is related to potential harm and property damage. The software failure in the braking system of nearly one million older Mercedes-Benz vehicles could lead to a situation where "the service brake can stop functioning," increasing the risk of a crash or injury [128854]. This indicates the potential for harm to individuals and property damage due to the software failure.
Domain transportation (a) The failed system in the reported incident is related to the transportation industry. Mercedes-Benz announced a recall of nearly one million older vehicles worldwide due to a potential problem with the braking system, affecting cars built between 2004 and 2015 of the SUV series ML and GL, and the R-Class luxury minivan [Article 128854].

Sources

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