| Recurring |
one_organization, multiple_organization |
(a) The software failure incident related to the Gemini Credit Card®️ is specific to the Gemini company itself. The article mentions that the Gemini Credit Card temporarily stopped taking applications due to technical problems, indicating an internal software failure incident within the organization [127824].
(b) The article also mentions another example of a crypto card, the BlockFi Rewards Visa Signature Card, which had to eliminate access to BlockFi Interest Accounts in response to an SEC charge. This indicates that software failure incidents related to crypto credit cards are not unique to just one organization but can also occur with other companies offering similar products and services [127824]. |
| Phase (Design/Operation) |
design |
(a) The software failure incident related to the design phase can be inferred from the article. The Gemini Credit Card®️ temporarily paused applications due to technical problems on Thursday, which required an update to the application process. This indicates that there were contributing factors introduced by system development or updates that led to the need for improvements in the application process [127824].
(b) The software failure incident related to the operation phase is not explicitly mentioned in the provided article. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident related to the Gemini Credit Card®️ application pause was due to technical problems within the system. The Gemini website mentioned that applications were temporarily paused to make an update to the application process, indicating an internal issue [127824]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident occurring due to non-human actions:
The article mentions that the Gemini Credit Card®️ temporarily stopped taking applications due to technical problems on Thursday, suggesting a non-human factor contributing to the failure [127824].
(b) The software failure incident occurring due to human actions:
The article does not provide specific information about the software failure incident being caused by human actions. |
| Dimension (Hardware/Software) |
software |
(a) The article does not mention any hardware-related failure incidents.
(b) The software failure incident mentioned in the article is related to the Gemini Credit Card application process. The Gemini website stated that applications were temporarily paused to make an update to the application process, indicating a software-related issue [127824]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The articles do not mention any malicious intent or actions contributing to the software failure incident related to the Gemini Credit Card or the BlockFi Rewards Visa Signature Card. The issues seem to be related to technical problems, updates to the application process, regulatory requirements, and inherent risks associated with crypto credit cards [127824]. |
| Intent (Poor/Accidental Decisions) |
|
(a) The software failure incident related to the Gemini Credit Card®️ was not explicitly attributed to poor decisions. The article mentions that the application pause was made to "further improve the customer experience" and to update the application process. It does not indicate any poor decisions as the intent behind the software failure incident [127824].
(b) The software failure incident related to the Gemini Credit Card®️ was not explicitly attributed to accidental decisions either. The article mentions that the application pause was due to technical problems and the need for an update to the application process. There is no indication of accidental decisions leading to the software failure incident [127824]. |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The article mentions technical problems on Thursday that led to the temporary pause in applications for the Gemini Credit Card. This could indicate a software failure incident possibly related to development incompetence [127824].
(b) The article also highlights the inherent risk in crypto credit cards, suggesting that technical delays and hiccups may occur along the way due to the evolving rules and regulations in the industry. This could point towards a software failure incident caused accidentally [127824]. |
| Duration |
temporary |
The software failure incident mentioned in the article was temporary. The Gemini Credit Card®️ temporarily stopped taking applications from new users due to technical problems on Thursday. The pause was described as temporary to allow for an update to the application process, and applications were reopened to existing Gemini users who are fully verified [127824]. |
| Behaviour |
crash, other |
(a) crash: The article mentions that the Gemini Credit Card application process was temporarily paused due to technical problems on Thursday, indicating a system crash where the system lost its state and was not able to perform its intended functions [127824].
(b) omission: There is no specific mention of the system omitting to perform its intended functions at an instance in the article.
(c) timing: There is no indication in the article that the system performed its intended functions too late or too early.
(d) value: The article does not mention the system performing its intended functions incorrectly.
(e) byzantine: The article does not describe the system behaving erroneously with inconsistent responses and interactions.
(f) other: The behavior of the software failure incident in this case is a temporary pause in the application process to make an update, which could be categorized as a planned maintenance or update to improve the customer experience [127824]. |