| Recurring |
one_organization, multiple_organization |
(a) The article does not mention any specific software failure incident happening again within the same organization (Samsung) related to the Galaxy S6 Active or other Samsung models [48629].
(b) The article mentions several consumer reports dating back to 2011 raising concerns about past Samsung models, including incidents of phones becoming incredibly hot, overheating, and causing burns to consumers. These reports involve various Samsung models such as the Galaxy S2, Galaxy Tab 2, Galaxy Tab 3, Galaxy S3, Galaxy S4 Active, Galaxy S5, Galaxy S6, and Galaxy S6 Edge. This indicates that similar incidents have happened before with different Samsung products, suggesting a pattern of software failure issues across multiple Samsung devices [48629]. |
| Phase (Design/Operation) |
operation |
(a) The article does not specifically mention a software failure incident related to the design phase, where contributing factors are introduced by system development, system updates, or procedures to operate or maintain the system.
(b) The article does mention a software failure incident related to the operation phase, where contributing factors are introduced by the operation or misuse of the system. The incident described in the article involves a Galaxy S6 Active smartphone shooting out flames and causing harm to the user due to a malfunction during operation [48629]. |
| Boundary (Internal/External) |
within_system |
The software failure incident reported in the articles is primarily related to hardware issues, specifically concerning the lithium-ion batteries in Samsung smartphones like the Galaxy S6 Active and Galaxy Note 7. These incidents involve the batteries catching fire, leading to explosions and dangerous situations for users [48629].
(a) within_system: The failure incidents, such as the Galaxy S6 Active shooting out flames and causing severe burns to a user, are primarily attributed to internal factors within the system, specifically the design and manufacturing of the smartphones and their batteries [48629].
(b) outside_system: There is no explicit mention in the articles of the software failure incidents being caused by contributing factors originating from outside the system. The focus is more on the internal issues within the Samsung smartphones themselves, particularly related to the hazardous nature of the lithium-ion batteries [48629]. |
| Nature (Human/Non-human) |
human_actions |
(a) The software failure incident occurring due to non-human actions:
The articles do not mention any specific software failure incident occurring due to non-human actions. Therefore, it is unknown.
(b) The software failure incident occurring due to human actions:
The articles discuss incidents where Samsung smartphones, including the Galaxy S6 Active, experienced dangerous explosions due to issues with the lithium-ion battery catching fire. These incidents were attributed to Samsung's alleged concealment of the problem and failure to address the foreseeable risk of overheating and explosions, leading to serious harm or injury [48629]. |
| Dimension (Hardware/Software) |
hardware |
(a) The software failure incident occurring due to hardware:
- The incident involving the Samsung Galaxy S6 Active shooting out flames and causing harm to the user was attributed to a hardware issue, specifically the lithium-ion battery catching fire [48629].
(b) The software failure incident occurring due to software:
- The articles do not mention any specific software-related failure incident. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident related to the Samsung Galaxy S6 Active shooting out flames and causing harm to the user, Brandon Covert, can be categorized as a non-malicious failure. The incident involved a dangerous malfunction in the phone's technology, specifically the lithium-ion battery catching fire, which led to the phone exploding and causing severe burns to the user [48629]. This failure was not intentional but rather a result of a defect in the phone's design or manufacturing.
(b) The lawsuit filed against Samsung alleges that the company knew for years about the hazardous nature of their technology, indicating a potential cover-up of the risks associated with their phones. This suggests a non-malicious failure related to negligence or lack of transparency on Samsung's part regarding the safety issues with their devices [48629]. |
| Intent (Poor/Accidental Decisions) |
unknown |
The articles do not mention any software failure incident related to poor decisions or accidental decisions. Therefore, the intent of the software failure incident in this case is unknown. |
| Capability (Incompetence/Accidental) |
accidental |
(a) The articles do not mention any software failure incident related to development incompetence.
(b) The incident reported in the articles is related to a hardware failure rather than a software failure. The lawsuit and complaints primarily focus on the hazardous nature of Samsung's phones, particularly the Galaxy S6 Active, catching fire and causing harm to users due to issues with the lithium-ion batteries. The incidents described in the articles point towards a hardware defect or issue rather than a software failure. |
| Duration |
unknown |
The articles do not mention any software failure incident related to the duration of the failure being either permanent or temporary. Therefore, the duration of the software failure incident in this case is unknown. |
| Behaviour |
unknown |
(a) crash: The incident described in the article does not specifically mention a crash of the software system. Instead, it focuses on the physical explosion and malfunction of Samsung smartphones, particularly the Galaxy S6 Active, which shot out flames and caused severe harm to the user [Article 48629].
(b) omission: The article does not indicate a failure of the system due to omission, where the system fails to perform its intended functions at an instance(s). The focus is on the hazardous physical malfunctions of Samsung smartphones, such as explosions and fires, rather than the omission of functions [Article 48629].
(c) timing: There is no mention in the article of a failure due to the system performing its intended functions correctly but too late or too early. The main issue highlighted is the safety hazard posed by Samsung smartphones, particularly the Galaxy S6 Active, which led to explosions and fires, causing harm to users [Article 48629].
(d) value: The incident does not point to a failure of the system performing its intended functions incorrectly. Instead, the focus is on the dangerous consequences of the Samsung smartphones malfunctioning, including explosions, fires, and injuries to users [Article 48629].
(e) byzantine: The article does not describe a failure of the system behaving erroneously with inconsistent responses and interactions, which would fall under the category of a byzantine failure. The primary concern highlighted is the safety risks associated with Samsung smartphones, particularly the Galaxy S6 Active, which experienced explosions and fires [Article 48629].
(f) other: The behavior of the software failure incident described in the article does not align with the options provided. The main issue highlighted is the physical malfunction of Samsung smartphones, particularly the Galaxy S6 Active, leading to explosions, fires, and injuries to users. The focus is on the safety hazards posed by the devices rather than specific software-related failures [Article 48629]. |