| Recurring |
one_organization |
(a) The software failure incident related to the inability to dial 911 on certain Samsung devices running CyanogenMod's custom Android build has happened again within the same organization. The incident affected not only the Samsung Vibrant but also the Samsung Epic 4G. However, a new custom build described on the XDA Developers forum reportedly fixed the 911 issue with the Samsung Epic 4G, indicating a recurrence of the issue within the CyanogenMod organization itself [54673].
(b) The software failure incident related to the inability to dial 911 on certain Samsung devices running custom Android builds has not been explicitly mentioned to have occurred at other organizations or with their products and services. Therefore, there is no information provided in the articles about a similar incident happening at multiple organizations [54673]. |
| Phase (Design/Operation) |
design |
(a) The software failure incident in the article can be attributed to the design phase. CyanogenMod decided to drop support for the Samsung Vibrant due to the inability to dial 911, which was related to issues with the Radio interface layer and its interactions with the Audio layers. This inability to dial 911 was considered unresolvable without source code from Samsung, indicating a design-related issue introduced during the development of the custom Android build by CyanogenMod [54673].
(b) The software failure incident does not seem to be directly related to the operation phase or misuse of the system. |
| Boundary (Internal/External) |
within_system |
(a) The software failure incident described in the article is within_system. The failure was due to the inability to dial 911 on the Samsung Vibrant when running CyanogenMod's custom Android build. This issue was specifically related to the Radio interface layer and its interactions with the Audio layers within the custom ROM. The CyanogenMod team mentioned that the problem was unresolvable without source code from Samsung related to these layers, leading them to drop support for the device [54673]. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in this case is related to non-human actions. The failure was due to the inability to dial 911 on the Samsung Vibrant when running CyanogenMod's open-source Android build. This issue was attributed to problems with the Radio interface layer and its interactions with the Audio layers, which required source code from Samsung to resolve [54673]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident in Article 54673 occurred due to contributing factors that originate in hardware. The issue with the Samsung Vibrant's inability to dial 911 was attributed to the Radio interface layer and its interactions with the Audio layers, which required source code from Samsung to resolve. This hardware-related problem led to the decision by CyanogenMod to drop support for the device [54673].
(b) The software failure incident in Article 54673 was also influenced by software factors. The inability to dial 911 was a software issue within the custom Android build created by CyanogenMod. Despite their efforts to enhance performance and features through custom ROMs, the specific software problem related to emergency calls was a significant drawback for users [54673]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident described in the article is non-malicious. The failure was due to the inability to dial 911 on the Samsung Vibrant when running CyanogenMod's open-source Android build. This issue was attributed to the lack of source code from Samsung related to the Radio interface layer and its interactions with the Audio layers, making it unresolvable without proper support from Samsung. The decision to drop support for the Vibrant was made to address this critical issue, indicating that there was no malicious intent involved in the failure [54673]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions, accidental_decisions |
(a) The intent of the software failure incident related to poor decisions can be inferred from the article. CyanogenMod decided to drop support for the Samsung Vibrant due to the inability to dial 911. This decision was made because they considered the issues related to this unresolvable without source code from Samsung related to the Radio interface layer and its interactions with the Audio layers. This indicates that the failure was due to contributing factors introduced by poor decisions made by CyanogenMod in continuing to support the device despite the critical issue of not being able to dial 911 [54673].
(b) The intent of the software failure incident related to accidental decisions can also be seen in the article. The issue of not being able to dial 911 on the Samsung Vibrant running CyanogenMod's custom build was likely an unintended consequence of the software modifications made by CyanogenMod. This unintended consequence led to the failure of the software to perform a critical function, highlighting that the failure was due to contributing factors introduced by mistakes or unintended decisions [54673]. |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The software failure incident in Article 54673 can be attributed to development incompetence. CyanogenMod decided to drop support for the Samsung Vibrant due to the inability to dial 911, which was related to issues with the Radio interface layer and its interactions with the Audio layers. The team mentioned that these issues were unresolvable without source code from Samsung, indicating a limitation in their ability to address the problem due to the lack of access to essential information from the manufacturer. This showcases a failure caused by contributing factors introduced due to a lack of professional competence in resolving the technical challenges faced.
(b) The software failure incident in Article 54673 does not indicate an accidental failure. The decision to drop support for the Samsung Vibrant was a deliberate one made by the CyanogenMod team after identifying the critical issue related to the phone's inability to dial 911. There is no mention of the failure being accidental in nature; instead, it is clear that the team made a conscious choice based on the technical limitations they encountered. |
| Duration |
permanent |
The software failure incident described in the article is more aligned with a **permanent** failure. The decision to drop support for the Samsung Vibrant by CyanogenMod due to the inability to dial 911 is based on the unresolvable issues related to the source code from Samsung. This indicates that the failure is not temporary and is considered permanent as the underlying issues cannot be resolved without the necessary source code [54673]. |
| Behaviour |
omission, other, unknown |
(a) crash: The software failure incident described in the article is not a crash. The issue with the Samsung Vibrant and Samsung Epic 4G is related to the inability to dial 911, which does not involve the system losing state and not performing any of its intended functions [54673].
(b) omission: The software failure incident can be categorized as an omission. The system is failing to perform its intended function of allowing users to dial 911 in case of an emergency, which is a critical omission [54673].
(c) timing: The software failure incident is not related to timing issues where the system performs its intended functions but at the wrong time [unknown].
(d) value: The software failure incident is not directly related to the system performing its intended functions incorrectly in terms of the value provided [unknown].
(e) byzantine: The software failure incident is not characterized by the system behaving erroneously with inconsistent responses and interactions [unknown].
(f) other: The behavior of the software failure incident can be categorized as a critical safety issue. The inability to dial 911 in case of an emergency is a serious flaw that poses a significant risk to users' safety, making it a unique type of failure beyond the options provided [54673]. |