| Recurring |
one_organization, multiple_organization |
(a) The software failure incident related to the Dvico TViX HD N1 media streaming box indicates that the device is prone to crashing frequently while using various streaming services and video sources. The article highlights that the N1 suffers from stability issues, slow boot-up times, and a high likelihood of crashing during video playback or even while browsing folders on a shared drive. The incident suggests that the software failure is specific to the Dvico product line, as it mentions previous issues with other TViX models from the same manufacturer [1422].
(b) The software failure incident with the Dvico TViX HD N1 media streaming box also suggests that similar issues may exist with other streaming boxes or media players from different organizations. The article mentions that the N1's performance problems include crashing during internet streaming, particularly with YouTube, and a lack of functionality for searching within the YouTube application. Additionally, the N1's response to playing back video from other sources is described as predictable, often resulting in crashes. This implies that software stability issues may not be unique to Dvico products but could be a common challenge faced by various media streaming devices [1422]. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase is evident in the article. The Dvico TViX HD N1 media streaming box faced significant issues related to its design, leading to multiple failures. The article mentions that the device was described as "Crashtastic," indicating that most streaming services and video services caused it to crash. Additionally, the device had slow boot-up times and was overall unstable, with frequent crashes during various operations [1422]. These failures can be attributed to design flaws or inadequacies introduced during the system development phase.
(b) The software failure incident related to the operation phase is also highlighted in the article. The Dvico TViX HD N1 experienced operational failures during its use. The article mentions that the device had performance issues, including frequent crashes while streaming video, browsing folders, and using the remote control. The device's internet streaming capabilities were also subpar, with problems such as the inability to search within the YouTube application and crashes during playback from other sources [1422]. These operational failures can be attributed to issues introduced during the operation or misuse of the system. |
| Boundary (Internal/External) |
within_system |
The software failure incident described in Article 1422 can be categorized as a within_system failure. The article highlights various issues with the Dvico TViX HD N1 media streaming box, such as frequent crashes while using streaming services, slow boot-up times, instability, and unresponsiveness to remote control commands. These issues indicate that the failure was primarily caused by factors originating from within the system itself, such as software bugs, design flaws, and performance issues. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident in Article 1422 seems to be primarily related to non-human actions, specifically technical issues within the software itself. The article mentions that the Dvico TViX HD N1 media streaming box experienced frequent crashes while streaming video, browsing folders, and even during remote control usage. Additionally, the device had slow boot-up times and instability issues, with crashes occurring in various scenarios such as internet streaming and playback from different sources. These issues point towards technical faults within the software or hardware components of the media streaming box, rather than human actions causing the failures [1422]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident occurring due to hardware:
- The article mentions that the Dvico TViX HD N1 media streaming box had stability issues, crashing frequently when using streaming services and video services. This indicates that the hardware of the device may have contributed to the failures [1422].
(b) The software failure incident occurring due to software:
- The article highlights that the Dvico TViX HD N1 experienced crashes while streaming video, browsing folders, and even when using the remote control. Additionally, the device had issues with internet streaming services like YouTube, where videos would not play or the device would crash. These issues point towards software-related problems within the device [1422]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident described in Article 1422 is non-malicious. The failure is attributed to the instability and poor performance of the Dvico TViX HD N1 media streaming box. The article mentions that the device is "Crashtastic" and experiences crashes frequently while using streaming services and video services. It also highlights slow boot-up times and overall instability issues, leading to a frustrating user experience. These issues are not caused by malicious intent but rather by design flaws and technical limitations of the product [1422]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident described in Article 1422 seems to be related to poor_decisions. The article mentions various design decisions made by Dvico for the N1 media streaming box that contributed to its failure. These poor decisions include the design being described as "Crashtastic" with most streaming services causing it to crash, slow boot-up, lack of stability, and issues with the remote control. Additionally, the article criticizes the N1 for promising a lot but failing to deliver in terms of performance and functionality, ultimately leading to a frustrating user experience.
Furthermore, the article highlights design choices such as the odd placement of output controls, the lack of internal storage causing slow boot times, and the limited functionality of the remote control, all of which can be attributed to poor decisions made during the development of the product.
Therefore, the software failure incident in Article 1422 appears to be primarily driven by poor decisions made in the design and implementation of the N1 media streaming box. |
| Capability (Incompetence/Accidental) |
development_incompetence, accidental |
(a) The software failure incident in the article can be attributed to development incompetence. The article mentions that the Dvico TViX HD N1 media streaming box experienced multiple issues such as crashing frequently, slow boot-up, instability, and performance problems like crashes while streaming video and browsing folders on a shared drive. The article highlights that the N1's performance woes led to a stressful user experience, indicating a lack of professional competence in ensuring the stability and reliability of the product [1422].
(b) The software failure incident can also be categorized as accidental. The article describes how the N1 had issues with internet streaming services, including YouTube, where there was no function for searching within the YouTube application itself, leading to a cumbersome user experience. Additionally, the article mentions that the N1 crashed frequently, impacting the user's ability to enjoy media content seamlessly. These accidental factors, such as design decisions affecting usability and functionality, contributed to the overall failure of the product [1422]. |
| Duration |
temporary |
The software failure incident described in Article 1422 can be categorized as a temporary failure. The article mentions that the Dvico TViX HD N1 experienced frequent crashes while performing various functions such as streaming video, browsing folders, and even using the remote control. Additionally, the article highlights issues with internet streaming services, where the device failed to deliver on key functionalities like searching within the YouTube application and playing back videos from other sources, often resulting in crashes. These issues indicate that the software failure was not permanent but rather temporary, occurring under certain circumstances during the device's operation [1422]. |
| Behaviour |
crash, other |
(a) crash: The software failure incident described in the article is related to crashes. The Dvico TViX HD N1 media streaming box experienced frequent crashes while streaming video, browsing folders, and even during remote control usage. The article mentions that the system had performance issues with crashes occurring about one in every three remote control button presses, leading to a stressful user experience [1422].
(b) omission: The article does not specifically mention any instances of the system omitting to perform its intended functions at an instance(s).
(c) timing: The article does not describe any failures related to the system performing its intended functions correctly but too late or too early.
(d) value: The software failure incident does not involve the system performing its intended functions incorrectly.
(e) byzantine: The behavior of the software failure incident does not align with the system behaving erroneously with inconsistent responses and interactions.
(f) other: The software failure incident described in the article primarily revolves around the system's instability, frequent crashes, slow boot-up times, and overall poor performance, leading to a frustrating user experience. |