| Recurring |
unknown |
The article does not provide information about the software failure incident happening again at the same organization or with its products and services (option a). It also does not mention any similar incident happening at other organizations or with their products and services (option b). Therefore, the information to answer this question is 'unknown'. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase is evident in the article discussing the Cowon D3 Plenue media player. The article highlights that the device's software, which was based on a modified version of Android 2.3 Gingerbread, was buggy and frustrating to use. Cowon heavily modified the software, changing the icons and app access method. However, these modifications led to issues such as the device not connecting to Gmail, touch input problems, screen flashing with a strobe effect, and random rescanning of the media library causing playback to freeze. These issues indicate that the software design and modifications introduced by Cowon contributed to the failure of the system [6891].
(b) The software failure incident related to the operation phase is also evident in the same article about the Cowon D3 Plenue media player. The article mentions that the device had operational issues such as randomly refusing touch input, screen flashing with a strobe effect after standby mode, and random rescanning of the media library causing playback to freeze. These operational issues were experienced during the use of the device, indicating that factors related to the operation or misuse of the system contributed to the software failure incident [6891]. |
| Boundary (Internal/External) |
within_system |
The software failure incident related to the Cowon D3 Plenue media player can be categorized as within_system. The article mentions that the device's software, which was heavily modified by Cowon, was described as buggy and frustrating to use. Users encountered various issues such as the device not connecting to Gmail, touch input not being accepted at times, screen flashing with a strobe effect, and random rescanning of the media library causing playback to freeze. These issues indicate that the software problems originated from within the system itself, leading to a subpar user experience [6891]. |
| Nature (Human/Non-human) |
human_actions |
From the provided article [6891], the software failure incident related to the Cowon D3 Plenue media player was primarily due to human actions:
1. Human_actions: The article mentions that the software on the Cowon D3 Plenue media player, which was updated to run Android 2.3 Gingerbread, was heavily modified by Cowon. Cowon replaced the standard music player with its own offering, which was considered less intuitive than the normal Android one. Additionally, the device did not support the Android Market, making it challenging for users to download new apps easily. Users had to manually download APK packages and add them to a specific folder on the device, indicating a lack of user-friendliness in the software modifications made by Cowon.
2. Non-human_actions: The article does not provide any information indicating that the software failure incident was caused by non-human actions. The issues mentioned, such as the device not connecting to Gmail, touch input problems, screen flashing with a strobe effect, and media library rescanning causing playback to freeze, all seem to be related to the modifications and bugs introduced by human actions during the software development and customization process. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The article mentions that the Cowon D3 Plenue media player experienced software issues such as bugs and limitations in its modified Android 2.3 Gingerbread software. These issues included the device randomly refusing touch input, flashing the screen with a strobe effect, and freezing during playback due to random rescanning of the media library [6891]. These software failures originated in the hardware of the Cowon D3 Plenue media player.
(b) The software failure incident was primarily due to contributing factors that originated in the software itself. The article highlights that the Cowon D3 Plenue media player's tweaked Android 2.3 Gingerbread software was buggy, leading to frustrations in usage and making the device difficult to recommend. The software modifications by Cowon, including changes to icons, app access, and the music player, were less intuitive than the standard Android versions. Additionally, the device lacked support for the Android Market, making it challenging to download new apps easily [6891]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident mentioned in the article is non-malicious. The failure was attributed to buggy software resulting from the heavily modified Android 2.3 Gingerbread software by Cowon. The software modifications by Cowon led to various issues such as the device not connecting to Gmail, touch input problems, screen flashing with a strobe effect, and random rescanning of the media library causing playback to freeze [6891]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions, accidental_decisions |
The software failure incident related to the Cowon D3 Plenue media player can be attributed to both poor decisions and accidental decisions:
(a) poor_decisions: The incident involved poor decisions made by Cowon in heavily modifying the Android 2.3 Gingerbread software. Cowon's modifications led to a buggy software experience, including issues with connecting to Gmail, unresponsive touch input, screen flashing with a strobe effect, and random rescanning of the media library, causing playback to freeze [6891].
(b) accidental_decisions: The incident also involved accidental decisions or unintended consequences, such as the lack of support for the Android Market, making it difficult for users to download new apps easily onto the device. Additionally, the replacement of the standard music player with a less intuitive one by Cowon can be seen as an unintended decision that contributed to the software failure [6891]. |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The software failure incident in this case can be attributed to development incompetence. The article mentions that the Cowon D3 Plenue media player's software, based on the modified Android 2.3 Gingerbread, was described as buggy and frustrating to use. The software modifications made by Cowon, such as changing the icons and app access method, were not well received. Additionally, the device lacked support for the Android Market, making it difficult for users to download new apps easily. The software also exhibited various bugs, including issues with connecting to Gmail, unresponsive touch input, screen flashing with live wallpapers, and random rescanning of the media library causing playback to freeze [6891]. These issues point towards a lack of professional competence in software development, leading to a subpar user experience. |
| Duration |
temporary |
The software failure incident related to the Cowon D3 Plenue media player running Android 2.3 Gingerbread software was temporary. The article mentions that the software was "buggy," and various issues were encountered during usage, such as the device not connecting to Gmail, touch input not being accepted at times, screen flashing with a strobe effect, and random rescanning of the media library causing playback to freeze. These issues indicate that the software failure was temporary and not a permanent, inherent flaw in the system [6891]. |
| Behaviour |
crash, value, other |
(a) crash: The article mentions that the Cowon D3 Plenue media player's software is buggy, leading to frustrating usage and difficulties in recommending the device. Specific issues mentioned include the device randomly refusing touch input, flashing with a strobe effect after standby mode, and randomly rescanning the media library, causing playback to freeze [6891].
(b) omission: The software failure incident does not explicitly mention any instances of the system omitting to perform its intended functions at a specific instance.
(c) timing: The software failure incident does not mention any issues related to the system performing its intended functions too late or too early.
(d) value: The article highlights that the Cowon D3 Plenue's software is buggy, leading to incorrect behavior such as the device not connecting to Gmail accounts, touch input issues, and screen flashing with a strobe effect after standby mode [6891].
(e) byzantine: The software failure incident does not describe the system behaving with inconsistent responses and interactions.
(f) other: The other behavior observed in the software failure incident is the lack of support for the Android Market, making it challenging for users to download new apps onto the device. Users have to manually download APK packages and add them to a specific folder on the device, which is not user-friendly [6891]. |