Incident: NSA Exploiting Tor Users' Privacy Through Tracking Ads.

Published Date: 2013-10-04

Postmortem Analysis
Timeline 1. The software failure incident mentioned in the article happened in 2013. [Article 22269]
System The software failure incident described in the article did not involve a specific system failure. Instead, it detailed how the National Security Agency (NSA) utilized various methods to track Tor users, exploiting vulnerabilities in the Tor network and using tracking ads to identify users despite their attempts to remain anonymous. Therefore, the failure in this incident was more related to privacy and security vulnerabilities in the Tor network rather than a specific software system failure. Thus, the answer is 'unknown'.
Responsible Organization 1. The National Security Agency (NSA) was responsible for causing the software failure incident by using tracking ads and cookies to identify Tor users [22269].
Impacted Organization 1. Tor users were impacted by the software failure incident as their anonymity was compromised due to the NSA's tracking methods [22269].
Software Causes 1. The software cause of the failure incident was related to the vulnerability in the Tor network that allowed the NSA to track Tor users through the use of ad networks like Google's and Tor's own entry and exit nodes on the Internet [22269].
Non-software Causes 1. Lack of awareness among Tor users about the potential tracking methods used by intelligence agencies [22269] 2. Use of tracking ads by the NSA to identify Tor users through cookies [22269] 3. Inadequate privacy protection measures taken by some Tor users, such as not using secure browsing options like Tor Button or Tor Browser Bundle [22269]
Impacts 1. The software failure incident led to the compromise of user privacy and anonymity for individuals using the Tor network, as the NSA was able to track some Tor users through ad networks and entry/exit nodes [Article 22269]. 2. The incident highlighted vulnerabilities in the Tor network, specifically in terms of tracking users through cookies and IP addresses despite using anonymity services like Tor [Article 22269]. 3. Users of Tor were at risk of being de-cloaked and having their online activities exposed if they did not take adequate steps to protect their privacy, showcasing the potential consequences of the software failure incident [Article 22269].
Preventions 1. Implementing stricter privacy measures within the Tor network to prevent tracking through ad networks like Google's AdSense could have helped prevent the software failure incident [22269]. 2. Enhancing the security features of the Tor Browser Bundle to better protect against tracking cookies and cache storage could have mitigated the risk of user identification by the NSA [22269]. 3. Utilizing virtual machines to run Tor for enhanced privacy protection by automatically dumping cookies and cache upon machine closure could have prevented user de-cloaking and tracking by surveillance agencies [22269].
Fixes 1. Implementing stricter privacy measures within the Tor network to prevent tracking through ad networks like Google's AdSense [22269]. 2. Enhancing the security features of Tor Browser Bundle to mitigate the risk of cookies and cache being used for user identification [22269]. 3. Encouraging the use of Tor Button or running Tor on a virtual machine to enhance privacy protection and prevent de-cloaking of users [22269].
References 1. Documents leaked by whistleblower Edward Snowden and obtained by security researcher Bruce Schneier with the Guardian [Article 22269] 2. Robert Hansen, browser specialist at White Hat Security [Article 22269] 3. Director of National Intelligence James Clapper [Article 22269] 4. Jeremiah Grossman, colleague of Robert Hansen specializing in browser vulnerabilities [Article 22269] 5. Tor Project [Article 22269]

Software Taxonomy of Faults

Category Option Rationale
Recurring unknown <Article 22269> reports on a software failure incident related to the National Security Agency (NSA) tracking Tor users through ad networks like Google's and Tor's own entry and exit nodes on the Internet. This incident involves the NSA using cookies in ads to identify Tor users despite their attempts at anonymity. The article mentions that a hacking group previously published embassy passwords from Tor exit nodes, indicating a vulnerability in the Tor network [22269]. Regarding the options provided: (a) The incident mentioned in the article does not specifically indicate a similar software failure happening again within the same organization (NSA) or with its products and services. (b) The article does not mention a similar incident happening again at other organizations or with their products and services. Therefore, based on the information provided in the article, there is no direct evidence of a similar software failure incident happening again at either one organization or multiple organizations.
Phase (Design/Operation) design, operation (a) The software failure incident related to the design phase can be seen in the article where it is mentioned that the NSA has been able to track some Tor users by using ad networks like Google's and Tor's own entry and exit nodes on the Internet. This tracking is possible due to the way Tor operates and how users can be differentiated from other web users, allowing for their identification despite using Tor for anonymity [22269]. (b) The software failure incident related to the operation phase is evident in the article where it is explained how the NSA uses tracking ads placed on networks like Google's AdSense to identify Tor users. By placing cookies on users' browsers through these ads, the NSA can track users even when they are using Tor for anonymity, thus compromising the operational security of the system [22269].
Boundary (Internal/External) within_system, outside_system The software failure incident described in the articles can be categorized as both within_system and outside_system: (a) within_system: The failure within the system is related to the vulnerabilities and tracking methods used by the NSA to identify Tor users. The NSA utilized cookies planted through ads on networks like Google's AdSense to track users even when they were using Tor for anonymity [22269]. (b) outside_system: The failure outside the system is attributed to the external surveillance and tracking methods employed by the NSA, which exploit the inherent design of the internet and tracking ads to identify and monitor Tor users [22269].
Nature (Human/Non-human) non-human_actions, human_actions (a) The software failure incident occurring due to non-human actions: The software failure incident described in the articles is primarily related to the NSA's use of tracking ads and cookies to locate and identify Tor users. This failure is not due to contributing factors introduced by human actions but rather by the inherent design of the web and the way tracking ads function. The NSA's method of using cookies to track users even when they are using Tor is based on exploiting the standard functionality of the web, rather than introducing new factors through human actions [22269]. (b) The software failure incident occurring due to human actions: The failure in this case can also be attributed to human actions, specifically the actions of the NSA in utilizing tracking ads and cookies to spy on Tor users. While the failure itself is not directly caused by human error or mistakes, the decision to employ such tactics for surveillance purposes is a deliberate human action that contributes to the software failure incident [22269].
Dimension (Hardware/Software) software (a) The articles do not mention any software failure incident related to hardware issues [22269]. (b) The software failure incident discussed in the articles is related to software vulnerabilities and tracking methods used by the NSA to identify Tor users despite their attempts to remain anonymous. The failure originates in the software's design and the way it interacts with the Internet, allowing for tracking and surveillance [22269].
Objective (Malicious/Non-malicious) malicious (a) The software failure incident described in the articles is malicious in nature. The National Security Agency (NSA) has been using ad networks and tracking techniques to follow Tor users, despite Tor's aim to provide anonymity and privacy protection [22269]. The NSA's actions involve buying ads on networks like Google's AdSense and using cookies to track users even when they are using Tor for anonymity [22269]. This deliberate tracking and surveillance of Tor users by exploiting the design of the Web to spy on individuals indicate a malicious intent to undermine the privacy and security features of the Tor network.
Intent (Poor/Accidental Decisions) unknown The articles do not provide information about a software failure incident related to poor decisions or accidental decisions.
Capability (Incompetence/Accidental) accidental (a) The articles do not mention any software failure incident related to development incompetence. (b) The software failure incident mentioned in the articles is related to accidental factors. The incident involves the NSA using tracking ads on the Tor network to identify and track users, exploiting the design of the web and the use of cookies to de-anonymize Tor users [22269]. This accidental exploitation of the web's functionality for surveillance purposes can be considered a software failure incident caused by accidental factors.
Duration temporary The software failure incident described in the articles is more aligned with a temporary failure rather than a permanent one. This is because the failure was due to specific contributing factors introduced by certain circumstances, such as the NSA's tracking methods using cookies and ads on networks like Google's AdSense to identify Tor users [22269]. The incident does not suggest a complete and permanent breakdown of the software but rather a targeted exploitation of certain vulnerabilities and design features to track users temporarily.
Behaviour omission, value, byzantine, other (a) crash: The articles do not mention any specific instance of a system crash where the software completely loses state and fails to perform any of its intended functions. (b) omission: The articles discuss how the NSA was able to track Tor users by using ad networks like Google's and seeding cookies around Tor's access points. This tracking was possible because Tor users' information was omitted or not protected, allowing the NSA to identify them despite using Tor for anonymity [22269]. (c) timing: There is no specific mention of a timing-related failure where the system performed its intended functions but at incorrect times. (d) value: The failure described in the articles is related to the system performing its intended functions incorrectly, leading to the compromise of user anonymity despite using Tor for privacy [22269]. (e) byzantine: The behavior of the software failure incident can be categorized as a byzantine failure. The NSA's tracking of Tor users by exploiting the design of the web and using cookies to identify users despite their use of Tor for anonymity can be seen as an erroneous and inconsistent interaction between the users and the surveillance system [22269]. (f) other: The other behavior observed in the software failure incident is the exploitation of the inherent design of the web and tracking mechanisms to compromise user privacy. The NSA's use of tracking ads and cookies to identify Tor users despite their efforts to remain anonymous showcases a failure in the system's ability to protect user data and privacy [22269].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence property, other (a) death: There is no mention of any deaths resulting from the software failure incident in the provided article [22269]. (b) harm: The article does not mention any physical harm caused to individuals due to the software failure incident [22269]. (c) basic: There is no indication that people's access to food or shelter was impacted by the software failure incident [22269]. (d) property: The software failure incident did impact people's data privacy and security as the NSA was able to track Tor users through ad networks and cookies, potentially compromising their online activities and identities [22269]. (e) delay: The article does not mention any instances where people had to postpone activities due to the software failure incident [22269]. (f) non-human: The software failure incident primarily affected human users of the Tor network, and there is no specific mention of non-human entities being impacted [22269]. (g) no_consequence: The software failure incident had real observed consequences related to compromising user privacy and security through tracking and surveillance methods employed by the NSA [22269]. (h) theoretical_consequence: The article discusses potential consequences of the software failure incident, such as the NSA's ability to track Tor users through cookies and ad networks, but these consequences were not just theoretical as they were actively being implemented [22269]. (i) other: The software failure incident led to a breach of user privacy and anonymity on the Tor network, potentially exposing individuals to surveillance and compromising their online activities [22269].
Domain government The software failure incident reported in the articles is related to the industry of government (l). The incident involves the National Security Agency (NSA) using various methods, including tracking Tor users through ad networks and entry/exit nodes, to conduct surveillance on individuals using the Tor anonymizing service. The NSA's actions and techniques described in the articles are primarily focused on monitoring online activities for national security and intelligence purposes within the government sector. Citations: - The articles extensively discuss the NSA's surveillance activities and techniques targeting Tor users, emphasizing the government's involvement in monitoring online communications [Article 22269].

Sources

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