| Recurring |
one_organization, multiple_organization |
(a) The software failure incident related to the Philips Hue smart light bulb and the wireless flaw discovered by researchers at the Weizmann Institute of Science near Tel Aviv and Dalhousie University in Halifax, Canada, is an example of a software vulnerability within the same organization's product [49740]. The researchers found a flaw in the wireless technology used in smart home devices like the Philips Hue light bulb, which could allow hackers to take control of the light bulbs. Philips addressed this vulnerability by issuing a patch to fix the issue.
(b) The incident also highlights the broader risk associated with the Internet of Things (IoT) and the potential for similar attacks to occur with other internet-connected devices from various manufacturers. The article mentions a recent attack on Dyn, a New Hampshire company, where hackers briefly denied access to parts of the internet by overwhelming servers with traffic from compromised IoT devices. This incident demonstrates that the risk of IoT devices being used in large-scale attacks is not limited to a single organization but extends to multiple organizations and their products [49740]. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase is evident in the article. Researchers uncovered a flaw in the wireless technology used in smart home devices like the Philips Hue smart light bulb. They found a wireless flaw that could allow hackers to take control of the light bulbs, potentially compromising thousands of internet-connected devices in close proximity [49740].
(b) The software failure incident related to the operation phase is also highlighted in the article. Hackers could exploit the compromised devices to create programs for attacks like the one that hit Dyn, steal information, send spam, or even trigger epileptic seizures by manipulating the LED lights. The compromised devices could be used as a springboard for various malicious activities due to the vulnerability in the ZigBee standard and the flaw in the Philips Hue smart light bulb [49740]. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident described in the article is primarily due to contributing factors that originate from within the system. Researchers uncovered a flaw in the wireless technology used in smart home devices like the Philips Hue smart light bulb, allowing hackers to take control of the light bulbs [49740]. The flaw in the wireless communication system for the lights and the side channel attack used to steal the authentication key were internal system vulnerabilities that led to the software failure incident. |
| Nature (Human/Non-human) |
non-human_actions, human_actions |
(a) The software failure incident in the article is related to non-human actions, specifically a flaw in the wireless technology used in smart home devices like the Philips Hue smart light bulb. Researchers uncovered a wireless flaw in the ZigBee standard, a radio protocol widely used in home consumer devices, which could allow hackers to take control of the light bulbs and spread malicious code through the air [49740].
(b) The software failure incident also involves human actions as the researchers needed to overcome technical challenges by finding a major bug in the wireless communications system for the lights and using a "side channel" attack to steal the key used for authentication of new software. Despite the vulnerability being fixed by Philips through a patch, the incident highlights the difficulty in ensuring security even when using standard cryptographic techniques [49740]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware can be seen in the article where researchers found a flaw in a wireless technology used in smart home devices like the Philips Hue smart light bulb. They discovered a "major bug" in the way the wireless communications system for the lights had been executed, allowing them to manipulate the lamps from their existing networks [49740].
(b) The software failure incident related to software can be observed in the same article where researchers used a "side channel" attack to steal the key used by Philips to authenticate new software for the smart light bulbs. This attack exploited a flaw in the software's authentication process, highlighting a weakness in the software design [49740]. |
| Objective (Malicious/Non-malicious) |
malicious |
(a) The software failure incident described in the articles is malicious in nature. The incident involved researchers uncovering a flaw in the wireless technology of smart home devices like the Philips Hue smart light bulb, which could allow hackers to take control of the light bulbs and spread malicious code through the air [49740]. The researchers demonstrated how compromising a single light bulb could infect a large number of nearby lights within minutes, potentially spreading the attack to thousands of devices in close proximity [49740]. Additionally, the incident highlighted the potential risks associated with the Internet of Things and how hackers could exploit vulnerabilities in connected devices to launch large-scale attacks, as seen in the case of the Dyn attack where hackers overwhelmed servers with a flood of traffic from compromised devices [49740].
(b) The software failure incident is non-malicious in the sense that the vulnerability in the ZigBee wireless standard used in the Philips Hue smart light bulb was not intentionally designed to harm the system. The flaw in the wireless communication system for the lights and the side channel attack used by the researchers to obtain the authentication key were technical issues that were exploited to demonstrate the potential risks of the vulnerability [49740]. Philips addressed the vulnerability by issuing a patch to fix the flaw, indicating a non-malicious intent to secure the system and protect customers from potential attacks [49740]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the Philips Hue smart light bulb was primarily due to poor decisions made in the design and implementation of the wireless communications system. Researchers uncovered a flaw in the wireless technology used in smart home devices like the Philips Hue light bulb, which allowed hackers to take control of the light bulbs [49740]. The researchers |
| Capability (Incompetence/Accidental) |
development_incompetence |
(a) The software failure incident in the article can be attributed to development incompetence. The researchers uncovered a flaw in the wireless technology used in smart home devices like the Philips Hue smart light bulb. They found a major bug in the way the wireless communications system for the lights had been executed, which allowed them to take control of the light bulbs. Additionally, they used a side channel attack to steal the key used for authentication of new software, demonstrating the difficulty in getting security right even for a large company using standard cryptographic techniques [49740].
(b) The incident does not seem to be accidental as the flaws and vulnerabilities in the wireless technology were deliberately uncovered by the researchers, indicating a lack of professional competence in the development of the system rather than accidental introduction of contributing factors. |
| Duration |
permanent |
(a) The software failure incident described in the article is more of a permanent nature. The flaw in the wireless technology used in smart home devices like the Philips Hue smart light bulb allowed hackers to take control of the light bulbs, potentially leading to the spread of malicious code among thousands or even hundreds of thousands of internet-connected devices [49740]. Additionally, the researchers found a "major bug" in the wireless communications system for the lights, which made it possible to disrupt the existing networks of the lamps [49740]. These vulnerabilities and flaws in the software could have long-lasting implications if not addressed promptly and effectively. |
| Behaviour |
crash, other |
(a) crash: The article mentions a vulnerability in the wireless technology used in smart home devices like the Philips Hue smart light bulb that could allow hackers to take control of the light bulbs. The researchers found a flaw in the wireless technology that could potentially allow hackers to spread malicious code through the air, compromising the devices' security [49740].
(b) omission: The software failure incident described in the article does not specifically mention a failure due to the system omitting to perform its intended functions at an instance(s).
(c) timing: The article does not describe a failure due to the system performing its intended functions correctly, but too late or too early.
(d) value: The article does not mention a failure due to the system performing its intended functions incorrectly.
(e) byzantine: The software failure incident described in the article does not specifically mention a failure due to the system behaving erroneously with inconsistent responses and interactions.
(f) other: The other behavior described in the article is a vulnerability in the wireless technology that could potentially allow hackers to take control of the Philips Hue smart light bulbs and spread malicious code through the air, compromising the security of the devices [49740]. |