| Recurring |
one_organization, multiple_organization |
(a) The software failure incident related to Facebook's Android app performance issues has happened again within the same organization. Users have long complained about performance issues with the Facebook Android app, including battery drain and slow performance [39618]. Despite efforts to address these issues, such as having staff switch to Android devices until problems were sorted out, the problems persisted. The incident of the app consuming excessive battery and slowing down Android phones has been ongoing, prompting users to seek alternative ways to access Facebook, such as using wrappers like Metal or accessing the mobile site through Chrome [39618].
(b) The software failure incident related to performance issues with the Facebook Android app has also been experienced by users of other devices. Reddit users conducted tests and found that uninstalling the Facebook and Facebook Messenger apps resulted in other apps launching 15% faster on an LG G4 [39618]. Similar results were found when testing for app loading performance on other devices. This indicates that the performance impact of the Facebook app extends beyond just one type of device, affecting the speed and battery life of various Android smartphones. |
| Phase (Design/Operation) |
design, operation |
(a) The software failure incident related to the design phase can be seen in the article. The article discusses how the Facebook app for Android was causing performance issues, battery drain, and slower app loading times on smartphones. Despite not showing significant power usage in Android's battery statistics, the Facebook app was consuming more power in the background than necessary, impacting the overall performance of Android phones [39618]. This indicates that the failure was due to contributing factors introduced during the system development or updates of the Facebook app for Android.
(b) The software failure incident related to the operation phase is also evident in the article. Users reported experiencing speed issues and battery drain while using the Facebook app on Android devices. Uninstalling the Facebook app resulted in improved battery life and faster performance of other apps on the smartphones, indicating that the operation of the Facebook app was contributing to these issues [39618]. This points to a failure caused by factors introduced during the operation or use of the Facebook app on Android devices. |
| Boundary (Internal/External) |
within_system |
(a) within_system: The software failure incident discussed in the article is primarily within the system. The Facebook app on Android was found to be consuming more power in the background than necessary, impacting the battery life and performance of Android phones. Uninstalling the Facebook app resulted in other apps launching faster and reduced battery consumption by other Android services like Android system and Android OS [39618]. This indicates that the issue lies within the design and functioning of the Facebook app itself, leading to these performance issues.
(b) outside_system: There is no explicit mention in the article of the software failure incident being caused by contributing factors originating from outside the system. The focus of the article is on the impact of the Facebook app on Android devices and how uninstalling the app can improve battery life and speed up the phone. |
| Nature (Human/Non-human) |
non-human_actions |
(a) The software failure incident occurring due to non-human actions:
The software failure incident discussed in the article is related to the Facebook Android app causing performance issues and draining battery on Android devices. Users found that uninstalling the Facebook and Facebook Messenger apps resulted in other apps launching 15% faster on smartphones. Additionally, it was discovered that the Facebook app was consuming more power in the background than it needed to, impacting the battery life of Android phones. This issue was not directly caused by human actions but rather by the inefficiencies and resource consumption of the Facebook app itself [39618].
(b) The software failure incident occurring due to human actions:
The article does not provide specific information about the software failure incident being directly caused by human actions. The focus is more on the performance and battery issues of the Facebook Android app itself rather than any deliberate human actions leading to the failure [39618]. |
| Dimension (Hardware/Software) |
hardware, software |
(a) The software failure incident related to hardware:
- The article discusses how uninstalling the Facebook app on Android phones led to reduced battery consumption not only from the app itself but also from other Android services like Android system and Android OS [39618].
- It was found that when the Facebook and Facebook Messenger apps were uninstalled, other apps on the smartphone launched 15% faster, indicating a performance improvement that could be related to hardware efficiency [39618].
(b) The software failure incident related to software:
- The article highlights the performance issues of the Facebook Android app, including complaints about performance, battery consumption, and speed issues [39618].
- Users reported that uninstalling the Facebook app resulted in improved battery life and faster performance on their Android devices, suggesting software-related issues within the Facebook app [39618]. |
| Objective (Malicious/Non-malicious) |
non-malicious |
(a) The software failure incident described in the article does not seem to be malicious. It is related to performance issues and battery consumption problems with the Facebook Android app. Users reported that uninstalling the Facebook app led to faster app launches and improved battery life on Android devices. The issue appears to be a result of inefficiencies in the app's design and background processes rather than any intentional harm to the system [39618]. |
| Intent (Poor/Accidental Decisions) |
poor_decisions |
(a) The software failure incident related to the Facebook Android app can be attributed to poor decisions made by the development team. Despite ongoing complaints from users about performance issues and battery drain caused by the app, the company failed to address these issues effectively. Even after Facebook's chief product officer made staff switch to Android to sort out the problems, the issues persisted [39618]. This indicates a lack of proactive decision-making and prioritization of user experience, leading to the software failure incident. |
| Capability (Incompetence/Accidental) |
development_incompetence, accidental |
(a) The software failure incident related to development incompetence is evident in the case of the Facebook Android app. Users have long complained about performance issues and battery drain caused by the app [39618]. Despite efforts to address these issues, such as Facebook's chief product officer making staff switch to Android devices until the problems were sorted out, the problems persisted. The inefficiencies in the app's development and optimization led to significant negative impacts on user experience, as highlighted by the performance tests conducted by users like Russell Holly and pbrandes_eth [39618].
(b) The software failure incident related to accidental factors is also apparent in the case of the Facebook Android app. The issues with the app's performance and battery consumption were not intentional but rather a result of how the app was designed and implemented. The discovery that uninstalling the Facebook app led to improved battery life and faster app launches was not something Facebook had explicitly intended, but rather a side effect of the app's inefficiencies [39618]. |
| Duration |
temporary |
From the provided article [39618], the software failure incident related to the Facebook Android app can be categorized as a temporary failure. The article discusses how users experienced performance issues, battery drain, and slower app loading times specifically related to the Facebook app on Android devices. Users reported significant improvements in battery life and app loading speed after uninstalling the Facebook app and using alternatives like the Metal wrapper or accessing Facebook through Chrome. The article also mentions that Facebook acknowledged the speed issues and stated they were looking into the matter, indicating that the issue was not permanent but rather a result of specific circumstances related to the app's performance on Android devices. |
| Behaviour |
crash, value, other |
(a) crash: The Facebook app on Android was causing performance issues, battery drain, and slower app loading times. Uninstalling the Facebook app resulted in other apps launching 15% faster, indicating a significant improvement in performance [39618].
(b) omission: The Facebook app was consuming more power in the background than it needed to, leading to reduced battery life on Android devices. Despite not showing significant power usage in Android's battery statistics, the app was impacting the overall battery consumption of the device [39618].
(c) timing: There is no specific mention of the software failure incident being related to timing issues in the articles.
(d) value: The Facebook app was not performing efficiently, leading to higher power consumption and slower performance on Android devices. Uninstalling the app resulted in improved battery life and faster app loading times, indicating that the app was not providing the intended value to users [39618].
(e) byzantine: There is no indication of the software failure incident exhibiting inconsistent responses or interactions in the articles.
(f) other: The behavior of the software failure incident could be categorized as a combination of crash (performance issues, battery drain) and value (inefficient power consumption, slower performance) issues. The app was not functioning optimally, impacting both the performance and battery life of Android devices [39618]. |