Incident: Deceptive Data Sharing in Brightest Flashlight Free App.

Published Date: 2013-12-06

Postmortem Analysis
Timeline 1. The software failure incident with the Brightest Flashlight Free app happened in February 2011 as mentioned in Article 55579. 2. The article was published on 2013-12-06. 3. Therefore, the software failure incident occurred in February 2011.
System 1. Brightest Flashlight Free app for Android - The app failed to disclose to users that it was sharing their location and device ID data with advertisers, violating its privacy policy [Article 55579].
Responsible Organization 1. GoldenShores Technologies - The company behind the Brightest Flashlight Free app was responsible for causing the software failure incident by deceptively sharing users' locations and device IDs with advertisers without proper disclosure [Article 55579].
Impacted Organization 1. Users of the Brightest Flashlight Free app [55579]
Software Causes 1. Deceptive privacy policy of the Brightest Flashlight Free app that failed to disclose the sharing of users' location and device ID data with advertisers [55579]. 2. False choice presented to users where they could click to 'Accept' or 'Refuse' the terms of the agreement, but the application was already collecting and sending information to third parties before users had a chance to accept the terms [55579]. 3. Displaying a fake antivirus warning by the app, suggesting that the user's phone harbored malware, which was a deceptive practice [55579].
Non-software Causes 1. Lack of transparency in the app's privacy policy regarding data sharing with advertisers [55579]. 2. Deceptive practices by the app developer in not disclosing the sharing of location and device ID data with third parties [55579]. 3. False choice given to users in the app's license agreement, where users were not adequately informed before data collection and sharing occurred [55579]. 4. Use of fake antivirus warnings by the app to mislead users about potential malware on their devices [55579].
Impacts 1. The software failure incident involving the Brightest Flashlight Free app led to the unauthorized sharing of users' locations and device IDs with advertisers, impacting the privacy of millions of users [Article 55579]. 2. The incident resulted in a settlement with the US Federal Trade Commission (FTC), where the app maker admitted to deceptively failing to disclose the data sharing practices in its privacy policy, leading to a lack of informed choice for users [Article 55579]. 3. The FTC highlighted that the app gave users a false choice by collecting and sending information to third parties even before users had a chance to accept the terms of the agreement, potentially allowing advertisers to track users and their interactions with adverts [Article 55579]. 4. The software failure incident raised concerns about the reputation of Google, as analysts warned that such privacy and security issues could harm trust in Google's ecosystem and willingness of users to pay for apps [Article 55579]. 5. Security researchers also pointed out that the Brightest Flashlight Free app displayed a fake antivirus warning, indicating additional deceptive practices that could mislead users and potentially harm their devices [Article 55579]. 6. The incident prompted the FTC to require the app developer to inform users about data sharing practices, obtain explicit permission from users before sharing data, and delete any collected personal information, highlighting the regulatory consequences of software failures impacting user privacy [Article 55579].
Preventions 1. Implementing a transparent and clear privacy policy that explicitly states how user data will be collected, used, and shared could have prevented the software failure incident [Article 55579]. 2. Conducting thorough security and privacy reviews of the app before its release to ensure that it complies with data protection regulations and does not engage in deceptive practices [Article 55579]. 3. Providing users with granular control over their data by allowing them to opt-in or opt-out of specific data collection and sharing practices could have helped prevent the incident [Article 55579]. 4. Regularly auditing the app's behavior and data handling practices to identify any unauthorized data sharing or privacy violations could have detected and prevented the incident [Article 55579].
Fixes 1. Implementing a transparent and clear privacy policy that explicitly discloses how user data is collected, used, and shared [Article 55579]. 2. Providing users with a genuine choice and obtaining their express permission before sharing their data with third parties [Article 55579]. 3. Conducting thorough security and privacy checks on apps to ensure they do not engage in deceptive practices or unauthorized data sharing [Article 55579]. 4. Enforcing stricter regulations and oversight on app developers to prevent similar incidents in the future and protect consumer privacy [Article 55579].
References 1. US Federal Trade Commission (FTC) [Article 55579] 2. Brightest Flashlight Free app maker (GoldenShores Technologies) [Article 55579] 3. Security researchers from Bitdefender [Article 55579] 4. Research company Canalys [Article 55579] 5. Independent security expert Graham Cluley [Article 55579]

Software Taxonomy of Faults

Category Option Rationale
Recurring one_organization, multiple_organization (a) The software failure incident related to the Brightest Flashlight Free app sharing users' locations and device IDs with advertisers is an example of a failure happening within the same organization, GoldenShores Technologies. The incident involved the deceptive collection and sharing of user data without proper disclosure, leading to a settlement with the US Federal Trade Commission (FTC) [Article 55579]. (b) The article also mentions that other apps on the Android market are suspected of engaging in similar practices, indicating that similar incidents may have occurred at other organizations or with their products and services. The concern raised by analysts and security experts about the potential for other free Android apps to engage in similar deceptive practices highlights a broader issue within the industry [Article 55579].
Phase (Design/Operation) design, operation (a) The software failure incident related to the design phase can be seen in the case of the Brightest Flashlight Free app for Android. The app's privacy policy was deceptive as it failed to disclose that it was sharing users' location and device ID data with advertisers. This failure was due to the misleading design of the privacy policy, which did not clearly inform users about the data sharing practices of the app [Article 55579]. (b) The software failure incident related to the operation phase can be observed in how the Brightest Flashlight Free app collected and sent information to third parties, including location and unique device identifiers, even before users had a chance to accept the terms of the license agreement. This failure was a result of the app's operation, where it was actively collecting and sharing user data without explicit consent or knowledge of the users [Article 55579].
Boundary (Internal/External) within_system (a) within_system: The software failure incident in Article 55579 is primarily attributed to factors originating from within the system. The Brightest Flashlight Free app for Android silently shared users' locations and device IDs with advertisers without adequately disclosing this behavior in its privacy policy. The app collected and sent information to third parties, including location and unique device identifiers, without users' explicit consent. This deceptive practice was a direct result of how the app was designed and operated internally, leading to a breach of user privacy and trust [55579].
Nature (Human/Non-human) non-human_actions, human_actions (a) The software failure incident in Article 55579 occurred due to non-human actions. The Brightest Flashlight Free app silently shared users' locations and device IDs with advertisers without the users' explicit knowledge or consent. This behavior was embedded in the app's code and design, leading to the unauthorized sharing of sensitive information [55579]. (b) The software failure incident in Article 55579 also involved human actions. The developer of the app, GoldenShores Technologies, admitted that the app's privacy policy was deceptive and failed to disclose the sharing of location and device ID data with advertisers. This deliberate omission by the developer contributed to the privacy violation experienced by the app users [55579].
Dimension (Hardware/Software) software (a) The software failure incident related to hardware: - The incident involving the Brightest Flashlight Free app for Android did not directly involve hardware failure but rather a privacy breach where user data, including location and device IDs, were shared with advertisers without proper disclosure [Article 55579]. (b) The software failure incident related to software: - The software failure incident in this case was primarily due to the app's deceptive privacy policy and functionality that collected and shared user data with advertisers without clear disclosure to users. This failure originated in the software design and implementation of the Brightest Flashlight Free app [Article 55579].
Objective (Malicious/Non-malicious) malicious, non-malicious (a) malicious: The software failure incident in Article 55579 involved a malicious aspect where the Brightest Flashlight Free app for Android silently shared users' locations and device IDs with advertisers without disclosing this information to users. This action was deemed deceptive by the US Federal Trade Commission (FTC), and the app was collecting and sending information to third parties, including location and unique device identifiers, without users' knowledge or consent [55579]. (b) non-malicious: The software failure incident in Article 55579 also had a non-malicious aspect related to false choice and lack of transparency. The app gave users a false choice to 'Accept' or 'Refuse' the terms of the agreement, but it was already collecting and sending information to third parties before users could make an informed decision. This lack of transparency and misleading behavior on the part of the app developer contributed to the failure incident [55579].
Intent (Poor/Accidental Decisions) poor_decisions, accidental_decisions (a) The intent of the software failure incident: The software failure incident related to the Brightest Flashlight Free app for Android was primarily due to poor decisions made by the developer, GoldenShores Technologies. The company deceptively failed to disclose in its privacy policy that it was sharing users' location and device ID data with advertisers, leading to a violation of user privacy and trust [55579]. (b) The intent of the software failure incident: In addition to poor decisions, the incident also involved accidental decisions or mistakes. The app gave users a false choice by presenting them with the option to 'Accept' or 'Refuse' the terms of the agreement, but it was already collecting and sending information to third parties before users could make an informed decision. This accidental decision misled users and allowed the app to collect and share sensitive data without explicit consent [55579].
Capability (Incompetence/Accidental) development_incompetence (a) The software failure incident related to development incompetence is evident in the case of the Brightest Flashlight Free app for Android. The app, developed by GoldenShores Technologies, failed to disclose to users that it was sharing location and device ID data with advertisers, violating users' privacy. The app's privacy policy was deceptive and did not inform users about the data sharing practices, leading to a lack of transparency and user consent [55579]. (b) The software failure incident related to accidental factors is highlighted by the deceptive practices of the Brightest Flashlight Free app. The app collected and shared users' location and device ID data with advertisers without users' explicit consent or knowledge. This accidental sharing of sensitive information was not clearly communicated to users, leading to a breach of privacy and trust [55579].
Duration permanent, temporary (a) The software failure incident in the article is more of a permanent nature. The Brightest Flashlight Free app for Android was designed to silently share users' locations and device IDs with advertisers without their explicit consent or knowledge. This deceptive practice was ongoing since the app's release in February 2011 until it was brought to light and addressed through a settlement with the US Federal Trade Commission [Article 55579]. (b) The software failure incident could also be considered temporary in the sense that once the issue was exposed and brought to the attention of the authorities, steps were taken to address it. Under the settlement with the FTC, the developer of the app was required to make changes to the app's privacy policy, inform users about data sharing practices, and obtain explicit permission before sharing data in the future. This indicates a temporary phase of failure that was rectified through regulatory intervention [Article 55579].
Behaviour omission, other (a) crash: The software failure incident described in the article does not involve a crash where the system loses state and does not perform any of its intended functions. The Brightest Flashlight Free app continued to function and collect data from users despite not fully disclosing this behavior to users [Article 55579]. (b) omission: The software failure incident can be categorized under omission, as the app omitted to disclose to users that it was sharing location and device ID data with advertisers. The privacy policy of the app did not fully disclose this behavior, leading to users being unaware of the data collection and sharing practices [Article 55579]. (c) timing: The software failure incident is not related to timing issues where the system performs its intended functions but does so too late or too early. The issue in this case lies in the lack of transparency and disclosure regarding data collection and sharing practices rather than timing-related failures [Article 55579]. (d) value: The software failure incident does not involve a failure due to the system performing its intended functions incorrectly. The app functioned as intended in terms of collecting and sharing data with advertisers, but the failure was in not properly informing users about this behavior [Article 55579]. (e) byzantine: The software failure incident does not exhibit a byzantine behavior where the system behaves erroneously with inconsistent responses and interactions. The issue primarily revolves around the lack of transparency and disclosure regarding data sharing practices rather than erratic or inconsistent behavior of the app [Article 55579]. (f) other: The software failure incident can be categorized as a failure related to deceptive behavior. The app's privacy policy was deceptive in failing to disclose the sharing of location and device ID data with advertisers, leading to users being unaware of this practice. This deceptive behavior is at the core of the failure incident [Article 55579].

IoT System Layer

Layer Option Rationale
Perception None None
Communication None None
Application None None

Other Details

Category Option Rationale
Consequence property, theoretical_consequence (d) property: People's material goods, money, or data was impacted due to the software failure The software failure incident involving the Brightest Flashlight Free app for Android resulted in the sharing of users' locations and device IDs with advertisers without proper disclosure. This led to a violation of users' privacy as their information was being sent to third parties without their explicit consent. Advertisers could potentially track users through their device ID and location data, impacting their privacy and potentially exposing them to targeted advertising [55579].
Domain information (a) The software failure incident related to the Brightest Flashlight Free app for Android was primarily in the information industry. The app silently shared users' locations and device IDs with advertisers without adequately disclosing this information to users [Article 55579].

Sources

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